The room was great, with a very comfortable king size bed and a big shower. The staff was really helpful and kind and the views from the rooftop are amazing!

Stayed in April 2024

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Everything about this stay was exceptional and very well thought. Our queen standard room was adequate for our needs, there is a small closet, and storage throughout the room, around the bed, bedside table and on the stand alone basin/make up station. The separate wc/ shower saved us so much time and the small fridge could fit a leftover dessert and couple snacks and drinks. Most importantly, the mattress and linen were of great quality, despite my jet lag, was able to sleep comfortably. Other things to note was the quiet environment, it might have been our case, although the hotel was packed for the nine days we stayed at. Thoroughly enjoyed the complimentary coffee/tea/water/ice that was provided by the lobby area. Last but not least, the area felt safe and very convenient for exploring most areas of Manhattan and even the Dumbo of Brooklyn. Thank you guys!

Stayed in May 2024

An extra chair in the room would have been nice.

This is a great hotel to stay at. There are 3 different subway stations around, the hotel is surrounded by a lot of Italian and Chinese restaurants (tip: go to Ferrara across the street and try the cannoli). The hotel has a great rooftop as well, from where you can look around, relax and enjoy the view. Our room was clean and quiet, the mini-fridge in the room turned out to be useful. Next to the main lobby you can get tea, coffee or hot water free of charge. The hotel does not serve breakfast, but they leave out fruits and complimentary mini croissants in the morning, which I consider to be a very nice gesture. The bed was very comfortable and the water pressure in the shower excellent. The reception staff was very friendly and kind, also.

Stayed in May 2024

Noise from street, but it’s NYC so that’s pretty normal!

Clean, efficient, friendly, and good location

Stayed in April 2024

It was incredibly noisy at night, probably no soundprpffing or even bad construction, i could hear everything, doors, people walking/talking in rooms next door, some thumping. Heating was ok, but not 100%.

I stayed here for 1 night in february. Hotel is in a good location and the staff were great.

Stayed in February 2024

noisy especially during weekend coming from entertaining people outside bar/restaurants but ok if you prefer to stay in soho area

free coffee/croissant and time to time fruit service at lobby is appreciated. staff is willing to help. good location.

Stayed in April 2024

N/A

Perfect location, comfiest bed, points all round

Stayed in April 2024

Nothing

The hotel was modern and clearly recently renovated unlike many hotels in Manhattan. Post Covid many hotels skimp on amenities and “nickel and dime” you for every little thing. Not so here. The staff was also very friendly and helpful.

Stayed in April 2024

The window was losing the heat and every morning we woke up cold. The bathroom door did not close so we experienced lack of privacy. An opaque window between a shower cabin and a bedroom let all the light through so if one uses a shower at night, another one will be woken up by the light. Although the hotel staff said the location was safe, we did not feel it quite well going out within 5-10 min. Partner taxi service provided by the hotel was a disappointment. We should have better ordered Uber or official city taxi.

The staff at reception was always friendly and ready to help. Provided toiletries were useful.

Stayed in April 2024

Nothing

Well located , clean , quiet , comfortable beds , great staff , all boxes ticked

Stayed in April 2024

Location was awesome

Stayed in April 2024

Nothing.

This is a gem. Service is fantastic (really above and beyond for the price), location is great, rooms are nice, clean and comfy, roof terrace supernice to bring breakfast a sunny morning. Highly recommended. Would definitely stay again.

Stayed in April 2024

Everything was clean and the staff nice and helpful.

Stayed in March 2024

Absolutely nothing.

Great hotel, always our preferred choice when we are in NYC. Frankie at reception was wonderful and very helpful.

Stayed in March 2024

Price

Great view, comfortable bed, roomy room, nice staff, and great location.

Stayed in March 2024

Nothing, everything was great!

The staff was so nice & welcoming. The location is very convenient.

Stayed in March 2024

2 complimentary bottles of water were provided and there was filtered water available on demand in the lobby, but the filtered water tasted a bit like the filter needed to be replaced. Other than that there is some street noise which might bother you if you're a light sleeper.

The property is situated in a great spot for access to public transportation. The staff is very friendly and knowledgeable. The room i stayed in had a lovely "Juliet balcony" with a view of Grand street and there is rooftop access for lounging and taking in the skyline. My room was nice and clean, and the shower was great.

Stayed in March 2024

No complaints!

Staff was friendly and helpful both days. Let us borrow cellphone charger and umbrella Gave us a teddy bear at check in Beds were comfy, room was clean and a great location at a great value. Roof top deck with seating and great views!

Stayed in March 2024

Can’t think of a thing.

This hotel is ideally located. The staff go out of their way to provide you with everything you’ll need for your stay. Clean and comfortable. Beautiful rooftop.

Stayed in March 2024

Most clean hotel I have ever been. 3rd time I am visiting here. Perfect location and new rooftop with a nice view you can get your own drinks and enjoy there.

Stayed in March 2024

Great staff

Stayed in March 2024

the view from our room window was great!!

the roof top was amazing

Stayed in February 2024

Not much to complain about. The only issue we dealt with most was the room temperature. And even then it wasn't awful but it did take us the first night to get comfortable. Bag check is also a little sketch. They lock up your stuff but it's sitting out in the lobby. There appears to be no secure storage space for it.

The room was not as small as I was expecting. Pretty typical if not a little larger for NYC standards! Everything was clean. Location was great (hello midnight cannoli!).

Stayed in March 2024

Nice location, convenient rooms, small and more friendly hotel than the big hotel chains.

Stayed in March 2024