Toilet consistently kept running. Told staff and came it for two seconds and stopped it. Next time someone used it found myself trying to fix it for remainder of stay. Bathroom was also run down. No house keeping next day for towels etc

Location to activities with grand kids

Stayed in April 2024

The bed wasn’t as comfortable as I was expecting. Didn’t sleep well all weekend.

The staff, the breakfast, the location, the pool

Stayed in April 2024

The room was not that clean. Walked in plunger was on floor, towels on floor wet and nasty. The kids picked it up.was not fun.

The pool, breakfast

Stayed in April 2024

pool was closed first night

breakfast hot and delicious.

Stayed in February 2024

The door didn’t have the latch for extra security so was not good as I had my two an a half year old who knows how to open the door. Bathroom fan and light were connected as one so always had to have the fan on if turned on the light so the sound would make my son wake up just ended up using my phone as a light, the beds weren’t comfortable

Convenient location to a lot of places, clean room, pillows were really comfortable, free breakfast and WiFi were great

Stayed in February 2024

The exterior stairway and hallways need a good amount of help.

Cleanliness and adequacy of the room. The breakfast was tasty. Good value.

Stayed in February 2024

Some touches of updating are needed and our sheer curtain was badly torn.

The room was clean and it was quiet. I read in the services book that loud noise would not be tolerated. I'm happy to see that. We didn't do the breakfast for dietary reasons.

Stayed in January 2024

Skiing experience at King Pine

Good

Stayed in December 2023

Pool could be nicer

Not much

Stayed in December 2023

The walls are thin, very thin.

Location and price was good

Stayed in December 2023

The room wasn’t clean. Curtains had stains and were dirty

Location

Stayed in December 2023

The overall condition of the hotel is rundown, but it has a lot of potential.

The breakfast was delicious. The staff was wonderful. The hotel needs updating. The pillows were bumpy and lumpy from years of use. We always bring our own, so it wasn't a problem just an observation.

Stayed in November 2023

The only thing I did not like was the smell of the room because it obviously had been smoked in at some point. But what was a bigger deal to me was the woman that was tending to breakfast. She did not have things filled like they should be. She put her hand on the coffee and realized that it needed more but didn't fill it. Then later complained out loud that someone had spilled coffee on the napkins. It's just not good customer service to share those kinds of things out loud. But I understand it can be frustrating.

Stayed in November 2023

It could’ve smelled a little better. Our room also had a weird smell.

I liked that there was breakfast every morning. They also have room service.

Stayed in November 2023

Outside doors didn’t have locks to enter. Safety issue

Great location to shopping and restaurants

Stayed in November 2023

very small room, few things were not clened in the room such as the microwave, the fridge.

location, breakfast included, price, pool, large parking

Stayed in November 2023

Hallways and stairs could be updated

Clean comfortable room

Stayed in October 2023

Fridge in the room didn’t work, and the line to the reception was so staticky and noisy that it was impossible to communicate. Breakfast with only disposable plastic plates, cups and utensils - such an enormous waste

Very clean, nice staff.

Stayed in October 2023

I think the prices went up due to leaf peeping season. But that was anywhere we would have spent the night

Breakfast was good. Also the hotel was within walking distance of Applebees and outlets mall

Stayed in October 2023

We had a room on the 2nd floor and they didn't have an elevator which was difficult. Also didn't like the VERY LOUD BATHROOM FAN!!

Location was great. The room was quite nice,except for the bathroom fan was VERY LOUD!!

Stayed in September 2023

Needed some updating

Clean, comfortable & breakfast included. Paul offered a room upgrade which was greatly appreciated

Stayed in October 2023

Breakfast sitting area is small and tables were not cleaned. Our room smelled musty and the bathroom was old and shower curtain smelled.

Good staff at the front desk. Beds comfortably and clean sheets

Stayed in October 2023

The hotel needs to do a little updating. Good economy hotel. Wish they offered lower rates at least during mid-week. Parking was plentiful but the lot was bumpy and needs a little tender loving care.

The breakfast was excellent. They had a variety of items in the breakfast buffet. The room was clean. Hot water was good in the shower and the spray was relaxing. We would stay here again depending on the price at that time.

Stayed in October 2023

Had to clean the bathroom. I brought my own cleaning supplies. Wiped down remote control and headboard. The tub hadn’t been properly cleaned in a while. Also, cleaned air conditioner filter.

Location was good.

Stayed in October 2023