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  5. Reviews of Hotel Nyack, a JdV by Hyatt Hotel

Reviews of Hotel Nyack, a JdV by Hyatt Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 High Avenue, Nyack, NY 10960, United States of America

#1 of 3 hotels in Nyack

Guests' Choice

Review Score

Based on 814 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 14, 2024

    7.0
    Nice convenient location. Very clean. Sparse on furniture.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No place to put my clothes or to sit

    Visit our son and his family

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Just what I needed! Recommend, enthusiastically.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    I would have loved to have seen coffee/tea in the afternoon/evening. Though your lobby offerings are so nice I hate to be greedy. :-)

    Spa water in the afternoon, coffee, tea, and fruit in the morning. Fabulous meals in the restaurant, and very nice ambience! Had a grain bowl with salmon for dinner, it was delicious, well-priced, and too much food! I would have liked to have seen a quicker and more affordable breakfast option on the menu, however when I asked if they could just do an egg sandwich as I was in a rush, they quickly made the most beautiful and delicious egg sandwich I've ever had! (I love them, but didn't know they could be attractive lol.) They only charged me $8, which was nice too. Staff was so nice and friendly and accommodating.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    We truly enjoyed our stay here.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I was very impressed with the hotel staff. Everyone was very nice and welcoming. Another huge plus was that this hotel welcomed our dog. The hotel was conveniently located off the highway, and although our room faced the highway, the room was cozy and quiet.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was poorly soundproofed! We had a connection door to the adjacent room and could hear every single word of our lady neighbor!!

    Location

    Stayed in April 2024

  • Reviewed: March 22, 2024

    7.0
    It was rocky but we made it.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking in this location is kind of bad if you actually have luggage to carry and theres only one entrance. I had a problem with the heater and was told to wait until the next morning and come down to see if they had more rooms then. This was right after the snowstorms so you can imagine it wasn’t exactly the best night. In the morning a more helpful member of the staff switched us over to a double. Which wasn’t ideal since this was a short couples trip but it at least had heat. We were given slight relief with complementary breakfast after moving all of our stuff to the new room. Based on my first night this review should be a 1/10 but your morning staff really did their best to pick up the slack which I appreciate. My fiancé however is still upset. Also some of the fixtures in the room are extremely dusty (antique looking lamps especially)

    Property was nice had a good design.

    Stayed in February 2024

  • Reviewed: March 17, 2024

    8.0
    It’s a lovely hotel and I would definitely stay here again but the loud fan did affect my sleep.
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fan in the room for heating and cooling was very loud - my only complaint.

    It had a funky vibe - I like the boutiquey feel.

    Stayed in March 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Accessible Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Thought the shower water was just luke warm

    Breakfast was 👍

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Thumbs up.
    • Couple
    • King Room with Accessible Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    We had a nice big room with a balcony and big shower with a private toilet room. Room (& hotel) was different from your generic hotel which was great. Room was clean & staff was friendly.

    Stayed in December 2023

  • Reviewed: January 16, 2024

    8.0
    Noise and no sleep, but great fried calamari!
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The one thing that Tops my list for a hotel stay is a good night’s sleep. And I hate to admit it but I didn’t get one here. Firstly, the heater/fan in the room sounded as though I was seated on a Concorde engine seat. I finally found a way to turn off the entire system even though it was minus temperatures. Fortunately I had the dog blanket to keep me warm. And after a very long exhausting drive and a beautiful fried calamari I just wanted to go to sleep. But for some reason at 1030 pm they decided to clean the room next to me. There was a bunch of racket, noise, people coming and going and the next thing I knew I heard an industrial vacuum cleaner banging against the wall.. So I got dressed and walked the dog at 11:00 pm. I had asked at reception specifically for a very quiet room. In all my decades of travel I have never encountered a cleaning staff cleaning a room at 10:30 PM.In all my decades of travel I have never encountered a cleaning staff cleaning a room at 10:30 PM. It was so incredibly inconsiderate.

    The reception staff was stellar, especially Debbie (I think that’s her name) who was the most charming and helpful host. Interesting decor, fabulous bed linens, comfy bed, not so great pillows. Loved the lounge and restaurant, ate the best fried calamari ever and I mean better than Italy. I would go back just for the calamari. Great barman, kept calling me “miss.” Ha!

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    My stay was excellent. Denise at the front desk made me feel welcome and appreciated.
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    That gums was on the carpet

    The room was very clean.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tub, not very cozy

    Ambiance and customer service

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Beautiful suite!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t really sit on the balcony because of the Lantern Flies… gross.

    Really enjoyed the claw foot tub in the suite.

    Stayed in October 2023

  • Reviewed: November 27, 2023

    7.0
    Lovely property - maybe a smidge overpriced but would visit again in the summer.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Felt a little overpriced once per fee was included. Whoever was staying above us sounded like they were moving furniture all night along. Weird to not have charging ports/outlet on both sides of the bed and just one - felt super awkward and inconvenience trying to charge both of our devices. Restaurant FARM was good but overall overpriced for the quality. Service was great though so hands down on that front. Wished their hot tub was indoor, feels like a silly thing to not have both indoor or outdoor for seasonality.

    Lovely and contemporary/modern. Very nice vibe.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    This hotel's unique and classy feel & design made it more of an experience than just a normal hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Not much to complain about. I would love to have paid a little less, of course. And a slight annoyance was how loudly all of the hotel room doors close. That's a problem with a lot of hotels but they were especially loud in this hotel. Not a big deal, but just one thing that was a slight bother.

    Staff was friendly....the building itself and design felt very nice and not as cookie-cutter as most hotels. The location was super convenient and parking was also great. The serving staff at breakfast were also great.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Remaining noise in the building over night, room was not very soundproof.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    8.0
    Nice place to stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of bugs outside that found their way in, bathroom was open did not allow for full privacy, bathroom could of used a mop prior to staying, only one outlet on right side of bed, traffic going across the bridge was always heavy

    The interior design of the lobby and rooms were amazing

    Stayed in October 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was nice, with poolside food and drink service as well as a hot tub. Staff had no problem refunding us for a night we had reserved but needed to leave early

    Stayed in August 2023

  • Reviewed: October 26, 2023

    7.0
    Good
    • Family with young children
    • King Suite with Balcony and Accessible Roll-In Shower - Disability Access
    • Stayed 7 nights
    • Submitted from a mobile device

    Quite dark, insufficient lighting

    Great staff, modern facilities

    Stayed in September 2023

  • Reviewed: October 22, 2023

    7.0
    Staff wasn't warm or welcoming. Front desk accused me of skipping out on paying for our breakfast when I turned in t
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff. Front desk. Front desk was more welcoming to the couple next to us bc they were return customers. We were and after thought

    The aesthetics 

    Stayed in October 2023

  • Reviewed: October 20, 2023

    8.0
    Very friendly staff. Nice little pool area
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Air condition unit is quite noisy and had to be turned off during the night

    Very nice breakfast. Food was very tasty and served by very friendly staff

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Accessible Roll-In Shower - Disability Access
    • Stayed 1 night

    Room: no plastic glasses for bathroom, only provided 1 reg coffee and 1 decaf?????

    Very comfortable bed

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel atmosphere was different but in a good way. The price is a bit high and the showers could have been abit cleaner but other than that it was great.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Should give a hot breakfast in price never cleaned my room was there for 2 nights.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    When i Booked it was with breakfast included but when i arrive they told me not. I had to talk a long time in order to get it

    Design and pool

    Stayed in September 2023

Showing 1 - 25

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