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Reviews of Oak Hotel

171 Fell Street, San Francisco, CA 94102, United States of America

#214 of 221 hotels in San Francisco

Guests' Choice

Review Score

Based on 349 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.7

  • Location

    7.2

  • Facilities

    5.6

  • Staff

    7.4

  • Value for money

    6.4

  • Free Wifi

    5.8

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Showing 1 - 25

  • Reviewed: May 17, 2024

    5.0
    Good for the value
    • Leisure trip
    • Couple
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Some ones dog was whining all night

    Friendly staff

    Stayed in May 2024

  • Reviewed: May 10, 2024

    6.0
    Had a Wonderful Night sleep, And Pet Friendly
    • Leisure trip
    • Solo traveler
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I Appreciated that The Sunset Hotel is Per Friendly,

    Well when you arrive to your location at The Sunset hotel, it's a bit noisy on 6th Street the Location, Although once you enter the Sunset Hotel you'll feel Completely Comfortable Speaking with the Clerk, The Rooms are definitely clean and the bed is Completely comfortable to sleep in Best advice would be to Do Online Booking and Give Reasonable Accomodation.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    5.0
    Ho hum staff..ok stay.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tv service & no towels in room. Staff (welcoming & exiting) were rather ho-hum in their service not stating "enjoy your stay" &/,or "thank you for stay with Oak"..etc.

    Great Location

    Stayed in March 2024

  • Reviewed: March 25, 2024

    5.0
    Decent staff/Loser Tenants
    • Business trip
    • Family with young children
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Tenants were generally low-class; most likely drug-addicts and homeless.

    Staff was very attentive.

    Stayed in March 2024

  • Reviewed: February 10, 2024

    6.0
    Pleasant
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ther was no towels no soap or any other thing that l could use

    Stayed in January 2024

  • Reviewed: November 1, 2023

    5.0
    would not come back.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 8 nights

    place was noisy, seemed like a hostel for homeless or longstay residents, no breakfast, no foyer or local info.

    room was clean, linen fresh.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    4.0
    Decent for specific reasons, but don’t expect much
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like pee. The windows had no screen so I couldn’t open the room’s without bugs getting in. Doors didn’t open/close easily so all night was the jamming and squeaking of the door in the jam. There was also duck tape to block the light coming in from the hallway due to the doors being so off-kilter. No A/C save for a tiny fan that barely worked (and was covered in layers of dust). My room wasn’t cleaned when I arrived (not a problem) but when I returned, it hadn’t been thoroughly cleaned (dirt/stains everywhere), so I had to wipe everything down. There also weren’t towels so I went down to the desk and when I asked for some the guy acted like I was bothering him. The towels were also very small (not for showering). Speaking of shower, the liner was cloth and covered in mold.

    Great location-right across the street from the venue and close to transportation options. Amazon Fire-type TV with access to more than just basic cable.

    Stayed in October 2023

  • Reviewed: September 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Thin walls you can hear everything from the hallway, also when somebody from the next room if it is taking shower the noise is unbearable… The water pipes are making strange noise..

    Location

    Stayed in September 2023

  • Reviewed: September 22, 2023

    5.0
    Didn't spend much time in the room except to sleep, which was incredibly difficult due to the noise.
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    My room was right next to an outside door which made sleep pretty difficult. I was constantly woken up by noise both inside and outside the hotel. The walls seemed to be made of cardboard.

    Check-in/check-out was easy and what I needed for the room for (sleeping in between exploring the city) it was passable. Room was clean and everything inside was in good working order, plus the bathroom was solid.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    6.0
    Good for overnight 104.00 was to high for the room just to have a privat bsthroom
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    My sheets had orange stains on them slept on top of the bedspread

    Chechin

    Stayed in August 2023

  • Reviewed: August 30, 2023

    4.0
    makes my place look like a palace!
    • Business trip
    • Solo traveler
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    The light in my room didn't work, she trigger, curtains window will barely hanging fell a couple of times on its own. Did desk person treated me as if I was in a type of institution or ordering me, ( shut your door) as if I was going to leave it open Pandora maybe just something to leave or whatever who knows who knows what he was thinking when he said that to me. I would have had a nicer time in a tent ⛺.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    6.0
    Just to rest for a day
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room smells to bad like cigarrets and the blankeds we're to old and with cigarret holes

    The location and price

    Stayed in August 2023

  • Reviewed: June 7, 2023

    5.0
    Good location, good service, good price, but careful around the area!
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights

    My room is on 2nd floor, but no lift. The second night, a policeman and a woman knocked on my door, twice in the middle of the night! Maybe someone called them in but was nothing to do with me.

    good price, good location

    Stayed in May 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It was small . Showers We're in hall

    Pet friendly

    Stayed in March 2023

  • Reviewed: May 1, 2023

    6.0
    I appreciate the staff was kind and helpful and for the price I would return.
    • Business trip
    • Solo traveler
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    It would have been nice if I had a steamer for my clothes. A fragrance smell also would have been nice. It was an odor that was really strong. I had to spray on a daily. They need to update the blanket set. The bathroom design was really nice just need another shower curtain. The toilet was so close to the door uncomfortable.

    Room - Fair & comfortable bed size. It had a microwave, fridge, tv, table, window, & sink. I also had my private bathroom 👍 loved the shower pressure and it got hot 👍

    Stayed in April 2023

  • Reviewed: April 9, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 8 nights
    • Submitted from a mobile device

    Dangerous neighborhood, not clean.

    The location, convenient near downtown San Francisco.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    5.0
    Non sound proved wall
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The wall wasn't sound proved and there was a woman in room 36 who screamed and yelled and made noises all the time. I mean all day and night long.

    The hotel is not so far from the transits and the staff are nice.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    5.0
    Not bad, but not my favourite place to stay in SF. Good for a tight budget.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 7 nights

    I think knowing that the place is half "hotel" and half boarding house is necessary for setting your expectations. Some of the other residents/tenants can be loud, and one night a couple were arguing so loud the manager had to intervene and threatened to call the police. I never felt particularly unsafe, but even with a "private" room and bathroom I didn't feel like it was great privacy. The walls are pretty thin, and you can hear a lot of other people coming and going at all hours. You get what you pay for I guess.

    The price is great, really can't beat it for the location. The room was decent, bed quality better than most at a similar price. Microwave and full size fridge were nice to have. Bathroom a bit awkward layout, but it all worked.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    it was grim inside. the under sheet in the bed was heavily stained. It was noisy lots of noise inside. On the plus side room 41 has own shower room and very hot water. It was cheap and you get what you pay for. city centre San Francisco. it was just above a hostel though. not a hotel as I know a hotel to be. I’ve been over Generous with my scores

    perfectly located

    Stayed in March 2023

  • Reviewed: March 7, 2023

    5.0
    general ok but needs work
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    shower curtains in room 40 most all of the shower rooms are in poor mis repair , not enough wall outlets or extensions, the tv don’t work , and heat is hard to come by.

    the potential

    Stayed in March 2023

  • Reviewed: March 6, 2023

    5.0
    Okay, burt loud banging gate ruined our night's sleep.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We were in room 2, right next to the front door, and the heavy metal security gate banged closed very loudly every time anyone came or went — every few minutes until well past midnight! VERY FRUSTRATING, made it nearly impossible to sleep...

    Staff were pleasant and helpful.

    Stayed in January 2023

  • Reviewed: January 23, 2023

    4.0
    You get what you pay for
    • Leisure trip
    • Solo traveler
    • Standard Single Bed Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Towels, bed sheets needs to change.Very old and there was no hand&face&feet towel.No AC, room was cold, no extra blanket, bed sheets was dirty, pillows wasn’t comfy, all the common areas smells weed and cigarettes.

    Location was good, safe, close to downtown and attractions.Reception person Said was very helpful and friendly.

    Stayed in January 2023

  • Reviewed: December 24, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled like an ashtray, burn marks on the top of the refrigerator. TV didn't work they came and fixed it and 1 hour later it flipped off and I didn't go back down and get the staff.

    Bed was comfortable. Location for my travel need. I would stay there again.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    4.0
    Disappointing.
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is only one lock on the door which works without a key. In the middle of the night somebody tried to come into our room, we didn’t feel safe. You also could hear every footstep in the corridor.

    The luggage could be stored at the hotel before check in and after check out.

    Stayed in November 2022

Showing 1 - 25

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