6802 TACOMA MALL BLVD, Tacoma, WA 98409, United States of America
#23 of 33 hotels in Tacoma
Guests' ChoiceBased on 248 hotel reviews
6.7Cleanliness
7.5
Comfort
7.5
Location
7.1
Facilities
7.0
Staff
7.9
Value for money
7.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Sabarinath
IndiaMy booking included breakfasts but this service was not available. Bath tub drain was clogged and was not fixed during the stay.
Stayed in May 2024
Reviewed: April 30, 2024
Phillip
CanadaNo breakfast, yet advertised as having. No room tea, stir sticks
Clean and comfy
Stayed in April 2024
Reviewed: April 28, 2024
Zhanna
United States of Americaso there weren’t enough people to sleep normally, but someone was knocking so hard with something
Stayed in April 2024
Reviewed: March 30, 2024
Cassandra
United States of AmericaOther guests were more loud that other hotels. It was a Friday night though, and people tend to drink more on weekends probably. Someone knocked really loud on our door around 3am and that freaked me out a little. No problems though :)
Easy place to get an Uber- we went to a comedy show about 10 minute drive away. Bed was nice, room was very clean, provided bins for both trash and recycle. Good amount of pillows. Was given option on what floor we wanted (I’m pregnant with twins- so that was appreciated). Price was great- especially with booking.com discount. We didn’t use the fridge or microwave- but they were there and weren’t loud. We were able to charge our phones without having a charging block- they have a charger in the room you can plug cords into. Nearby a lot of businesses- probably walking distance if you wanted. Staff was quick and efficient. :)
Stayed in March 2024
Reviewed: March 30, 2024
Steve
United States of AmericaIn our room the the outlets on the laps in our room didn't work or would only work sometimes, the cable would go out randomly and our refrigerator did not have a separate freezer part and it froze over on us twice where we had to dump out food twice.
The staff are all really nice, friendly and helpful. I really appreciate Tess, Salina & Matt. All three went above and beyond as staff to make sure my stay was as pleasant as possible. The owner however was very cold and rude and only cares about getting his money.
Stayed in March 2024
Reviewed: March 26, 2024
Stephanie
GermanyThere was a party from 2.30am on in one of the rooms below ours which kept us awake and there was a bullet hole in the window which made us not feel safe. The hotel smelled of cigarette smoke which was disturbing. The hotel is right on a busy highway, which was our bad, too not realize how loud that would be.
Staff was very helpful and friendly.
Stayed in March 2024
Reviewed: March 23, 2024
Robert
United States of AmericaBeds were hard. Took a while to get to sleep.
Close to my destination.
Stayed in February 2024
Reviewed: March 15, 2024
Jonathan
United States of AmericaStaff wasn’t that friendly.
Easy to get to and clean and comfortable.
Stayed in March 2024
Reviewed: March 5, 2024
Charleen
United States of AmericaThe tub backed up the first night we were there. If was fixed the next day, however, the tub wasn't cleaned and the ring of dirt wasn't pleasant to look at. I didn't like that in order to have clean towells we had to collect our used towells and take them to the front desk to exchange them. This would have been nice information to know ahead of time and we would have planned accordanly.
Breakfast wasn't offered. We have stayed at your place twice now, You should not advertise breakfast when it doesn't exist.
Stayed in January 2024
Reviewed: February 22, 2024
Yasheron
United States of AmericaLow water pressure from bathroom sink. Can hear through front door.
The rooms are dark & relaxing.
Stayed in February 2024
Reviewed: February 19, 2024
David
United States of AmericaSuper hard uncomfortable bed, banging doors all night, door knocks and people trying the handle
Large room, good price
Stayed in February 2024
Reviewed: January 5, 2024
James
United States of AmericaIce machine was broken and had to go to other side for I and no regular cups and had to call them for help with the TV and no toilet roll holder
Nice place for the price
Stayed in January 2024
Reviewed: January 5, 2024
Ralph
United States of AmericaClientele people roam around outside made me uncomfortable.
Emplyees
Stayed in December 2023
Reviewed: January 1, 2024
Julie
United States of AmericaThere was no breakfast or coffee in the morning. Plus it's a non-smoking facility but the night person was vaping behind the desk. Besides that the room and facility was very clean.
The bed was comfy and room was clean.
Stayed in December 2023
Reviewed: December 27, 2023
Ryan
United States of AmericaMost of what I didn't like was from outside rather than what was inside, being so close to the interstate made the noise a bit difficult to sleep. Also, the heat in the room that I used wasn't the greatest, but it wasn't anything that layering up couldn't fix. Overall, it was a nice experience for what I needed, a place to stay for a night for business purposes.
Stayed in December 2023
Reviewed: December 2, 2023
Nia
United States of AmericaThe TV remote didn't work. It was stuck on one channel.
Stayed in November 2023
Reviewed: November 9, 2023
Davis
United States of AmericaThe area around the property was not so pleasant.
Stayed in October 2023
Reviewed: November 3, 2023
Lowry
United States of AmericaNo swimming pool
Quiet hotel
Stayed in September 2023
Reviewed: October 30, 2023
Reginal
United States of AmericaBreakfast was understandable:) nice place very very well kept ! And quiet
Stayed in October 2023
Reviewed: October 24, 2023
Mary
United States of AmericaThe breakfast place OK.
Stayed in October 2023
Reviewed: October 19, 2023
Claus
CanadaThe so called breakfast was anything but what we consider breakfast. No hot food at all. Only stale packaged sweets. The cafeteria was closed off, so had to eat (if you want to call it that) in the room. If they advertise breakfast included, then there should be a breakfast. We had to go to a restaurant!!
Stayed in October 2023
Reviewed: October 19, 2023
Roseanna
United States of AmericaHomeless people all over the place.
It was a good location, some questionable people wondering around the area. But other then that it was good.
Stayed in October 2023
Reviewed: October 12, 2023
Helen
United States of AmericaThe rooms are being updated but they still have carpeting. I prefer the newer trend of hard floors because they can be more easily cleaned.
It is an older property but an effort is clearly made to hold it to a high standard. Everything was very clean. It was not luxurious but not low-end either. Comfy mattress, fluffy towels. Super convenient location just off I-5 but quiet. And it was a great price!
Stayed in October 2023
Reviewed: October 7, 2023
Shane
CanadaBit expensive for a standard room
Convenience and cleanliness
Stayed in October 2023
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