Reviews of Country Inn & Suites by Radisson Ocala Southwest This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
3720 South West College Road, Ocala, FL 34474, United States of America
#31 of 35 hotels in Ocala
Guests' ChoiceReview Score
Based on 820 hotel reviews
6.3Score breakdown
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Cleanliness
6.8
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Comfort
6.9
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Location
7.5
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Facilities
6.6
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Staff
7.7
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Value for money
6.7
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Free Wifi
5.8
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Reviewed: May 20, 2024
Lawanda
United States of America1 review5.0“Wish the property were cleaner and smelled bette”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The floors were filthy, hotel smelled musty, mattress hard.breakfast mediocre.
Stayed in May 2024
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Reviewed: May 12, 2024
Garcia
United States of America1 review5.0Fair- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast was good.
Stayed in April 2024
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Reviewed: April 15, 2024
Pe'laur
United States of America20 Reviews3 helpful votes5.0Fair- • Business trip
- • Solo traveler
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Housekeeping banging on my door twice at 730 and 8am when checkout is at 11!
Clean room and comfortable bed
Stayed in April 2024
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Reviewed: April 10, 2024
Kristin
United States of America4 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds with Roll In Shower - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The price was very high for what we got. The rooms weren’t that clean and the bed was very uncomfortable.
Location was good
Stayed in April 2024
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Reviewed: April 3, 2024
Marlon
United States of America2 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
The facility is old. Our dresser in our room is old and damaged. The bathroom also is outdated.
The staff were pleasant and breakfast was ok.
Stayed in March 2024
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Reviewed: March 29, 2024
Francisco
United States of America1 review6.0Pleasant- • Leisure trip
- • Couple
- • King Room - Disability Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room had a unpleasant odor
Stayed in March 2024
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Reviewed: March 28, 2024
Rosa
United States of America4 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Television didn’t work through my whole stay and maintenance was only there in the mornings.
Staff was great including housekeeping.
Stayed in March 2024
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Reviewed: March 27, 2024
Howard
United States of America1 review5.0“This place gives off more of a Motel feel than a Hotel.”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
Common areas were filthy dirty, Hallway carpets dingy and dirty,downstairs bathrooms out of order, afternoon desk worker was more worried about Text messaging than waiting on me or the Fed Ex driver.
Bed was comfortable, Wifi worked great. Early morning work so i did not have the breakfast. Pillows are terrible and need to be replaced. In honestly expected more being part of the Choice Brand.
Stayed in March 2024
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Reviewed: March 14, 2024
Robin
United States of America1 review6.0Pleasant- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Price way too much for location an older hotel
Staff very friendly an helpful. Maid service an kitchen staff too
Stayed in March 2024
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Reviewed: February 11, 2024
Lombard
United States of America5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
N/A
Angel was outstanding at keeping room clean.
Stayed in February 2024
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Reviewed: February 6, 2024
Patricia
United Kingdom45 Reviews1 helpful vote5.0“Functional”- • Leisure trip
- • Couple
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Road noise really loud
Nice large room comfortable bed
Stayed in January 2024
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Reviewed: February 4, 2024
Dixon
United States of America2 Reviews5.0“Would not stay again or recommend to any one”- • Leisure trip
- • Couple
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
We had to ask for toilet paper the first night. Had to ask for towels. We had do not disturb on the first night only. They never cleaned our room. Which meant..garbage piled up. Had to again ask for towels and coffee makings.
Check in staff was good
Stayed in February 2024
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Reviewed: January 30, 2024
Dale
United States of America13 Reviews1 helpful vote6.0“Someone needs to be on top of ordering the essentials for breakfast. The lady was not friendly there either.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
At breakfast, the lady said they were out of forks and out of juice. This was at 7:30am. We ate eggs with a spoon.
Front staff were friendly.
Stayed in January 2024
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Reviewed: January 1, 2024
Kristina
United States of America1 review7.0“Great location and staff, would stay again”- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The floors were not the cleanest in the room.
Very friendly staff. Breakfast was great.
Stayed in December 2023
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Reviewed: December 31, 2023
Melissa
United States of America1 review6.0“Ok”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Smelly rooms - Low amount of breakfast
Smelly Rooms
Stayed in December 2023
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Reviewed: December 28, 2023
Callie
United States of America5 Reviews5.0“I’m glad they let me check out early.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I really don’t leave reviews, but I feel like for other people’s sake, I need to. This property is very outdated, dirty and smells musty throughout (the hallways and rooms both). The bathroom had visible mold in the shower, toilet and walls. The air conditioner made a squeaking noise when it would turn on that made it very hard to sleep at night. I wouldn’t stay here again.
Great location right off I-75 & free breakfast. The staff was very friendly and accommodating.
Stayed in December 2023
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Reviewed: December 1, 2023
Angela
United States of America3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
No issues to report at this time.
Front Desk Clerk went above and beyond to make our stay pleasant.
Stayed in November 2023
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Reviewed: November 27, 2023
Steve
United States of America4 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
While the room was what we needed, the furnishings were stained and well worn. The night we stayed was cold and rainy but the ac did not work so the room was stuffy. We arrived late (after midnight) and departed by 10am due to travel plans.
The staff was very friendly and addressed our concerns upon checkout. They apologized and discounted our stay and followed up with an email to explain their actions to correct issues.
Stayed in November 2023
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Reviewed: November 21, 2023
Kelsey
United States of America4 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • King Suite with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bed caved in , microwave was broken didn't work right spin right. Bath tub spit up gunk when it was draining.
The jacuzzi tub was nice and the staff was very kind and friendly I was not impressed with a few things and the staff was very kind and helpful
Stayed in November 2023
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Reviewed: November 18, 2023
Jane
United States of America7 Reviews7.0“Clean, pleasant but the comfort of the bed needs help.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
mattress on bed very used...sagged in middle and was very uncomfortable. College road very noisy. Sounded like motorcycles racing until the wee hours. not sure if appropriate to state here, we booked two queen beds, but was told not available when we got there and had a king bed. Disappointing.
Room had recently been cosmetically refurbished.
Stayed in November 2023
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Reviewed: November 15, 2023
Patricia
United States of America1 review6.0Pleasant- • With a pet
- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
OK and obviously I thought they asked what didn’t you like half an answer there so like I said the same thing and the other paragraph the staff was excellent the new owners need to fix some stuff and especially the stuff on their website that does not mention any of those prices about dogs and some other things
When you go to the website it says you’re gonna get a lot more good deals like free breakfast just anything for the price of it and it was just right now regular hotel and they did not mention or say one thing that the new owners charge $30 a day for a dog and I don’t know if that means there’s two dogs and it goes up and up that is not even right but the workers they were very good and excellent I just think it’s the owners that need to do some work and stop false advertising but besides that like I said the staff was very nice and polite
Stayed in November 2023
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Reviewed: November 12, 2023
Brenda
United States of America15 Reviews2 helpful votes6.0“Partially remodeled, but way over priced”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very over priced
Bed comfy. No carpet!
Stayed in November 2023
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Reviewed: November 7, 2023
Glynn
United States of America1 review5.0“Clean and beautifully kept, noise level was horrible.”- • Leisure trip
- • Couple
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 2 nights
The traffic noise was almost unbearable, The noise was constant day and evening.
The room was nice and clean. Loved that there was no carpet.
Stayed in November 2023
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Reviewed: November 1, 2023
Dnbeckert
United States of America10 Reviews5.0Fair- • Leisure trip
- • Family with young children
- • King Studio with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Noisy, hallways smelled old.
Stayed in October 2023
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