401 Johans Beach Drive, Santa Cruz, CA 95062, United States of America
#13 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 287 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.9
Value for money
7.6
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Deneen
United States of AmericaStairs in our unit were difficult to walk up and down and we are fit people.
Cute place
Stayed in May 2024
Reviewed: April 29, 2024
Susan
United States of AmericaTerrible Wi-Fi, Blue Whale room too much $$$ per night for no view and no private deck. Needs an additional easy chair for two people to relax. Refrigerator nor freezer were cold.
Breakfast was good, bagels and pastries could have been fresher. Room was very clean and comfortable. Great bathroom and shower.
Stayed in April 2024
Reviewed: March 23, 2024
Vishal
United States of AmericaEverything too small. More like a motel with independent cottages. The room floor was dirty and sticky. The extra bedsheet was not changed and gross.
Breakfast was decently nice. Only usual high carb options but they had Greek yoghurt and fruit and homemade bread at the table. In a nice residential neighborhood. The cove is just too small to be advertised as they do.
Stayed in February 2024
Reviewed: March 18, 2024
Sally
United States of AmericaThe front office was not welcoming; a doorbell to ring and no way to check in earlier than 4 which is later than most hotels and no one is there. Not friendly just businesslike. Breakfast is Costco bagels, yogurt, fruit, muffins, oatmeal. Ok. The wifi is the worst and heater, cooling needs work per a maintenance person. But all in all a nice hotel.
The room was clean; bed very comfortable. Counter space and kitchen sparse.
Stayed in March 2024
Reviewed: March 14, 2024
Stephanie
United States of America$50 a night charge for my little dog is over the top. The highest I have ever paid is $25. $50 feels like a rip job
Location. The compound did not look that great and surrounding properties are not well kept. However, our cottage was all updated and looked really nice. Bed was comfy
Stayed in March 2024
Reviewed: November 20, 2023
Angela
United States of AmericaWe didn’t have breakfast
Stayed in November 2023
Reviewed: October 31, 2023
Carmela
United States of AmericaPoor communication from staff. The only person who was helpful was Dawn and unfortunately we did not meet her until the day we were checking out. We did not receive any information regarding where things were services available. Ect They were kind and refunded me for the night I did not stay. We checked out early. They made things right. Thank you Dawn
Room was clean. Close to the beach
Stayed in October 2023
Reviewed: October 29, 2023
Jaiab
United States of AmericaUnfortunately, if you stay in the townhouse one, and it happens to be a hot day in SC, it will be very very stuffy. We unfortunately were in SC on a very hot weekend in October, and it was very hard to sleep through the night due to the heat. Another thing I noticed was that there was a constant rustic smell in the restroom. It was very mild but still, a bit bothersome.
This was our 2nd time staying here. This property’s location is so nice. Walks away from the cute little neighborhood beach. We liked that we had a kitchen to cook in and really enjoyed having a patio to ourselves. Staff has always been kind each time.
Stayed in October 2023
Reviewed: October 19, 2023
Taisia
United States of AmericaCons: - 4pm is VERY late for a check-in. But the time you settled its pretty much late evening and then that "day" at the resort is just a waste of money. - Cleaning in the rooms is very irregular. This was our second time staying in this lodge, and out of 8 days in total we spent there our room never got cleaned, even though we left the sign on the door daily between 9am and 1pm asking it to be cleaned. I think in general, the hotel is missing cleaning and maintenance crew. The doors, nobs, window latches, appliances (our dishwasher was probably from 1990 and sounded like a rocket at takeoff...). The rooms definitely can be upgraded. The rooms are clean-ish, but dusty and have old carpets. However, you really can not beat the location and having your own kitchen in the room.
Pros: - The location is great, its literally 1 min away from the beach. Traveling with kids its very convenient to quickly bring them back into the room after the beach and rinse. - Fully equipped kitchen and BBQ. This time we rented a cottage with our own private "backyard", so we grilled all of our food. - The place is nice and quiet. Even though the hotel was fully booked for the weekend we were there and there were families in every cottage, the place has nice and relaxing atmosphere and very quiet (bonus with two little children who go to bed early).
Stayed in October 2023
Reviewed: September 24, 2023
Michael
SingaporeIt was quite small. We had three people and it was fine. More would have been a stretch.
Nice apartment. It had everything we needed. The location was very good
Stayed in September 2023
Reviewed: September 5, 2023
Taisia
United States of AmericaUnfortunately the room was not very clean. We had to ask to replace the sheets on both beds as they were dirty and had some hairs on them. We also had to sweep the floors (but there was a broom in the room, so only took a min).
Location, location, location!!! Literally, 1 min from the beach! Continental breakfast was great too. Fully equipped kitchen was very convenient and the BBQ on the main deck super easy to use too. The staff was friendly and helpful.
Stayed in September 2023
Reviewed: September 5, 2023
Jason
United States of AmericaLack of privacy, tight quarters, squeaky bed and cheap pillows, incidental charges, late checkin, and limited breakfast options.
Proximity to the beach cove and outdoor space. Dog friendly in certain rooms.
Stayed in September 2023
Reviewed: September 1, 2023
Melissa
United States of AmericaThe only thing missing was a fan would have been nice for when we got back from the beach, it was still hot outside. Also, the jets in the tub did not work.
I appreciated being walking distance to the beach and having the outside shower to rinse the sand off. The place was very cute, cozy & had all of kitchen necessities. I also liked having the ouside patio area with the view of the beach. I would defin recommend & go back.
Stayed in August 2023
Reviewed: August 26, 2023
Itzel
United States of AmericaThe bathroom had a scent to it other than that everything was nice. I was a little upset about the cottage being a little too small for the price I got it but the memories that I made there definitely made up for it. Thank you
The location was definitely amazing. The people are really kind. The cottages were pretty cute and homey.
Stayed in August 2023
Reviewed: August 26, 2023
Michele
United States of AmericaThe spa tub jets looked dirty. We paid extra for this feature. The tub caulking needed to be replaced.
Great location just a short walk to the beach. Room was clean & bed was comfortable. Open the windows for a nice ocean breeze.
Stayed in August 2023
Reviewed: August 7, 2023
Timothy
United States of AmericaThe breakfast was weak for the price. Not many stores or restaurants around. Staff was fine. Not overly friendly. It was overpriced even being near the beach because there was no view to enjoy from our room.
Super close to sunny cove. Very clean. Cute kitchenette. Starbucks right across the street.
Stayed in August 2023
Reviewed: July 6, 2023
Strohmeyer
United States of AmericaLocation and the staff was super helpful and kind.
Stayed in June 2023
Reviewed: July 4, 2023
Sheena
United States of Americabooked last minute a bit pricey.
really well located facility, very clean. staff were very polite and friendly. very dog friendly.
Stayed in July 2023
Reviewed: July 4, 2023
Jill
United States of AmericaThere were no hooks on the walls to hang towels, clothes, etc
Awesome location- walk to the beach, restaurants and can’t beat the sound of crashing waves from your room!
Stayed in July 2023
Reviewed: June 17, 2023
Sage
FranceRoom was a bit small but not an issue
Great location, near a lovely beach cove in Capitola. Quiet neighborhood . Cute, cozy and comfortable room. Breakfast was a bonus and the staff very friendly and helpful! Will definitely stay again!
Stayed in May 2023
Reviewed: April 19, 2023
Sandra
United States of AmericaThe location can’t be beat! The staff were very Fri as well
Stayed in April 2023
Reviewed: April 18, 2023
Farrell
United States of AmericaThe bathroom did not get any heat so it was very cold all of the time.
The location was great and we did not hear our neighbors.
Stayed in April 2023
Reviewed: March 4, 2023
Valentina
United KingdomUnits are a bit compact for 4 people, ok for 1 or 2 nights. But the sofa bed was not comfortable.
Location next to a small bay beach, the cottages are self contained units which are warm and secure.
Stayed in February 2023
Reviewed: March 3, 2023
Cheryl
United States of AmericaThe parking was way to tight
Our room was spacious, clean, updated, the bed wasn’t as comfy as I like .
Stayed in February 2023
Benahavís, Spain
Bari Sardo, Italy
Cullompton, UK
Bühl, Germany
Queenstown, New Zealand
Pec pod Sněžkou, Czech Republic
Muro, Spain
Xiamen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content