202 West Cabrillo Boulevard, West Beach, Santa Barbara, CA 93101, United States of America
#42 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 946 hotel reviews
7.5Cleanliness
7.9
Comfort
8.1
Location
9.4
Facilities
7.6
Staff
8.5
Value for money
6.9
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2024
Matthew
United States of AmericaRoom size in building 4 was extremely small. I’m sure prices are market values, but seemed very high for the 13x13? Space.
Great location and outside patio areas and lobby areas are very enjoyable. Fire pits could use some maintenance, but made very comfortable evenings. Staff was pleasant and helpful.
Stayed in May 2024
Reviewed: May 23, 2024
Roxanne
United States of AmericaThe rooms are dated, especially the bathrooms. It was very dark inside the room….lights need to be changed out. Not a fan of the mandatory valet service…. I need to have my keys on me to make a quick run to the car for forgotten items.
The staff are very friendly and helpful. The location is fantastic and everything is within walking distance.
Stayed in May 2024
Reviewed: May 20, 2024
Anoush
United States of AmericaWe were expecting a deluxe king room, and while we did get a king-size bed, the room itself felt small and was located right at the top of the stairs where passersby could look into our room, so we didn't really get to enjoy the "ocean views" we paid for since we had to keep the curtains closed for privacy.
Beautiful location, right on the waterfront. Walking distance to State Street and all the shopping and restaurants in the area.
Stayed in May 2024
Reviewed: May 19, 2024
Debell
United States of AmericaWas recorded to Chads for breakfast. Very greasy. Not so good.
Your staff were so helpful and nice.
Stayed in May 2024
Reviewed: May 16, 2024
Albert
United States of AmericaNA
NA
Stayed in May 2024
Reviewed: May 12, 2024
Deidra
United States of AmericaIt's hard to relax with a lot of noise from the maintenance staff most of the day. They slam doors and drag large plastic bins and talk loudly while working the grounds. Couldn't rest in my room during the morning or afternoon.
The hotel is in a perfect location right on the beach and close to restaurants. My room had a nice view and patio on the second story. Very dog friendly.
Stayed in May 2024
Reviewed: May 6, 2024
Lara
United States of AmericaLocation and super warm pool and hot tub were heaven.
Stayed in April 2024
Reviewed: May 6, 2024
Patricia
United States of AmericaThey had 2 pools supposedly headed,not so,plus very far from our room
Loved the bed very comfy
Stayed in April 2024
Reviewed: May 5, 2024
Melissa
United States of AmericaLocation, friendly staff, fire pits, hot tub, pet friendly.
Stayed in March 2024
Reviewed: May 4, 2024
Sasha
United States of AmericaOld bathrooms and awkward shower/bath
Close to beach, very kind and accommodating staff, pretty common areas
Stayed in May 2024
Reviewed: May 3, 2024
Gill
United States of AmericaThey got rid of free breakfast since the last time I was there and the people above us both nights were up at 5:30 am stomping back and forth back and forth and I called the front desk to tell them and the people still didn’t stop.
Good location
Stayed in April 2024
Reviewed: April 30, 2024
Yanira
United States of AmericaThey don’t have wine anymore
Proximity to the beach and Roman’s customer service at the front desk was outstanding
Stayed in April 2024
Reviewed: April 28, 2024
Matthew
CanadaThe staff did not seem overly friendly anytime we interacted with them at the desk. We were enjoying a drink by the fireplace outfront and being respectful, and they came out at 11pm promptly with no warning and turned the fire places off. They didn't ask us to leave though, and again didn't give warning or ask how long we may be. Why they didn't just let us finish our drinks prior to turning off the fire still baffles me. They were there all night and could have just waited to see us leave.
Great location. Right across from the beach and pier. Well kept resort grounds and facilities, and very charming. A bit older feeling but we liked that about it. Just around the corner from some GREAT restaurants and bars.
Stayed in April 2024
Reviewed: April 27, 2024
Jessica
United States of AmericaWalls were so thin. Didn’t sleep well for 2 nights. Second morning was worse, 7am tv blaring from neighbor and stomping yet they said there was no one directly above me but diagonal from me. Rooms were darker than pictured. Bathroom door very loud and hard to shut.
Hot cocoa bar, lounge area, fire pits and loved the salt water pool and jacuzzi.
Stayed in April 2024
Reviewed: April 20, 2024
Brian
United States of AmericaThe room was antiquated and definitely needs a rehab and freshen up. The reefer was so noisy we had to unplug it to get any sleep. The drapes did not close properly for privacy becuase they were broken. Very small room for the price. No continental breakfast offered, not even bread or baked goods.
The location was right by the beach. Excellent views. The staff was friendly as well and the valet parking was easy to use.
Stayed in March 2024
Reviewed: April 19, 2024
Cansu
TurkeyRoooms are smaller than photos.
Location was great.
Stayed in April 2024
Reviewed: April 19, 2024
Heather
United KingdomSmall dark room. This was more of a motel than a hotel but you are paying hotel prices.
Great location.
Stayed in April 2024
Reviewed: April 4, 2024
Jeff
United States of AmericaNo water pressure in the shower
Stayed in March 2024
Reviewed: April 4, 2024
Fiona
United KingdomShame no breakfast included - but not really a negative just something which would have made it perfect!
Gorgeous room, bed amazingly comfortable. Right on the sea front by the boardwalk Love the little shop and the free hot chocolate before bed, and the guitarist who plays on a Saturday and Friday in the front desk lobby, makes it feel homely.
Stayed in March 2024
Reviewed: April 1, 2024
Kayla-olivia
United States of AmericaThere was no microwave in our room, and our tv wouldn’t connect to WI-FI so we were kind of stuck watching whatever was on cable. Also the bed was not comfortable at all and I’m pretty good at sleeping on uncomfy beds, this one just wasn’t it to be honest.
The location was amazing, I really enjoyed the overall vibe of the rooms. It might be outdated to some but I found it quite charming. Everything was very clean and the staff was impeccable, would definitely book again
Stayed in March 2024
Reviewed: March 31, 2024
Lorraine
United States of AmericaThe hotel rooms have very thin walls so we could hear people talking in the adjacent rooms. There was also street noise because the hotel is on a pretty busy street. Valet parking is hectic and expensive and some of the street parking is actually more convenient. I paid for an ocean view room, but it was just a view out the window with no balcony or patio to sit and enjoy the view. Bathroom needs an update.
Really like the location. We were able to walk to the main street of Santa Barbara to shops, restaurants, cafe's and thrift stores. It's also right across the street from the beach and pier.
Stayed in March 2024
Reviewed: March 31, 2024
April
United States of America1.) The floor was disgusting - filthy. 2.) We were shocked at the price of valet parking. The cost of parking - plus the tip to get the car every time you need it. Very inconvenient and the costs really adds up! 2.) It was sad that parents of 3 little girls allowed them to run around the complex screaming at 8am. Thats a bit early for others who are on vacation to relax. It went on for almost an hour - even when I went outside and asked that they stop - the kids kept running up and down the stairs all around upstairs screaming. Lots of fun for them - not for the guests. This is not a knock on the hotel - by the time they got to the parents, they were getting ready to depart for breakfast. It would be great if families with kids were in buildings separate from adult only guests. Hotel Milo is huge - they could easily do this and meet all guests needs!
We had a 2nd floor with ocean view - it was lovely! It was great that our pup was welcomed. The location was great - with lots of very good restaurants nearby. The grounds were beautiful!
Stayed in March 2024
Reviewed: March 30, 2024
Vanessa
United States of AmericaIf we had to get our keys fixed to get into the room it was a really far walk from the pool to the lobby and you had to walk outside along the street.
Super cute and clean!! Right across the street from the water.
Stayed in March 2024
Reviewed: March 29, 2024
Debra
United States of AmericaWe didn't like having our room right in front of the pool , we can hear everyone until 10pm. Suggestion, maybe only put people over in that area that travel with children. One of the days our room didn't get cleaned, we had to ask for more towels, cups and creamer for coffee.
I liked how close to the beach the hotel is, I liked the firepits out front of hotel , we sat out there on our last evening. I would like an upstairs room next time we visit and not so close to the pool where we hear everything. I liked that we could get beach chairs from hotel and sit on the beach. We always like eating at Chad's cafe.
Stayed in March 2024
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