360 Route 12, Groton, CT 06340, United States of America
#9 of 15 hotels in Groton
Guests' ChoiceBased on 1024 hotel reviews
6.1Cleanliness
6.9
Comfort
7.0
Location
7.5
Facilities
6.1
Staff
7.6
Value for money
6.7
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Jay
United States of AmericaThe place is in serious need of a total renovation. It is “tired” and completely out of date.
It was convenient to where we had to be.
Stayed in May 2024
Reviewed: May 20, 2024
Lisa
United States of AmericaThe rooms I had booked both had a smell to them. One a musty smell and the other was a very strong sugary smell. No amount of air freshener was able to get it out. The shower drain needed to be cleaned. The water did not want to go down the drain at all. Overall the place needs an update.
Staff was amazing and was there and available for anything you needed. Beds were comfortable. The location was great.
Stayed in May 2024
Reviewed: April 29, 2024
Adams
United States of AmericaRoom had a weird smell to it our entire stay. Like clothes left in a moldy dresser? It was hard to place the scent but it was unpleasant all the same. The elevator felt incredibly unsafe. The girl at the front desk was not very pleasant and smoked right in front of the automatic doors which blew smoke into the lobby. The attached restaurant did serve breakfast which was roughly the same as what the army used to feed us in the field. Carpets throughout the building were stained and had cigarette holes in them.
The bed was very comfortable.
Stayed in April 2024
Reviewed: April 18, 2024
William
United States of AmericaFacilities need updating.
Restaurant in the hotel was convenient and the food was good.
Stayed in April 2024
Reviewed: April 17, 2024
Scott
United States of AmericaHot tub was dismantled.
Price, proximity to my destination.
Stayed in April 2024
Reviewed: March 16, 2024
Tina
United States of AmericaPool should have been warmer.
Friendly service at the restaurant.
Stayed in March 2024
Reviewed: March 11, 2024
Anesha
United States of AmericaThis Hotel is in a great spot but needs some serious upgrading and remodeling. Very old. Bed was terribly hard. My husband and I were not comfortable. Also did not have hot water but hotel did refund for that inconvenience. Staff very pleasant. Buffet breakfast was not good. But overall I would stay there again. Once Hotel is updated and remodeled think it would be a great place to stay.
Location was great. Very close to Mohegan Sun casino and many other stores and restaurants.
Stayed in March 2024
Reviewed: February 26, 2024
Donna
United States of AmericaThe restaurant was to be opened until 9pm they closed it at 8pm
Stayed in January 2024
Reviewed: February 19, 2024
Ashley
United States of AmericaNone of the vending machines worked.
Stayed in February 2024
Reviewed: February 15, 2024
Ralph
United States of AmericaIce maker was broken on the 2nd floor and so was one of the elevators. When we checked in the manager said if they detected smoking from cigarettes, etc. we could be fined up to $200. The next time I saw him he was puffing away albeit outside.
I liked the free breakfast and the main server was very nice and polite.
Stayed in February 2024
Reviewed: February 11, 2024
Bdkdlg
United States of AmericaCould use some updating, but not terrible. Pool and gym were not accessible.
A good value. Close to several food options. 15 minutes to the Casino.
Stayed in February 2024
Reviewed: February 10, 2024
Dawn
United States of AmericaThe front desk woman was rude and gave off a bad attitude. Upon check out we had a very nice young man, dark haired, pleasant. He turned the situation around.
Very reasonable and breakfast included.
Stayed in January 2024
Reviewed: January 18, 2024
Emmanuelle
United States of AmericaIt smells like cigarettes. And the heat don’t work they had plus in heaters and they were the antique ones. You can also hear everything that happens around the hall .
It was comfortable! Breakfast was great .Staff were nice .
Stayed in January 2024
Reviewed: January 16, 2024
Tammi
United States of AmericaThe lady at the front was not friendly. Seemed mad! She didn’t even tell us how or which way to get to the elevator or entrance to get to our room! Elevator was rickety and seemed bit scary
The price was great for just a one night stay!
Stayed in January 2024
Reviewed: January 7, 2024
Nikkila
United States of AmericaFront desk clerk was NOT friendly at all!
The restaurant was good.
Stayed in January 2024
Reviewed: December 16, 2023
Michael
United States of AmericaThe entire facility was in various stages of disrepair, Ice machines not functioning, many light fixtures in halls were fluttering and several showing just bare bulbs, pool water green and filthy, workout room filthy with fluttering florescence lights and non working treadmill, hot tub closed, quest rooms very dated, embedded dirt in carpeting, metal surfaces in room spotted with rust, HVAC unit rusted and dirty,. wallpaper pealing off in guest room,, 3 of the 4 staff members were curt and uninterested in helping,. I feel tricked because the hotel did not match the hotel and amenities depicted on the website.
Room reasonably sized
Stayed in December 2023
Reviewed: November 30, 2023
Lisa
United States of AmericaThe toilet seat was almost coming apart from the floor , wallpaper was held up with staples . Definitely needs a makeover
Close to family
Stayed in November 2023
Reviewed: November 29, 2023
Angela
United States of AmericaMost of the public facilities were not in working order. Hallways were freezing, ice machine broken, ATM out of order, no coffee provided in lobby, pool was dirty and freezing
Room was very clean
Stayed in November 2023
Reviewed: November 25, 2023
John
United States of AmericaBathroom needed some repairs. Toilet seat was loose and electrical plate was cracked and had missing switch for fan.
Value and clean
Stayed in November 2023
Reviewed: November 12, 2023
Leonard
United States of AmericaThe price was too high for a simple room
The room had 2 beds and a bathroom
Stayed in November 2023
Reviewed: October 27, 2023
Ileana
United States of AmericaThe pictures online are a little deceptive. They obviously used great lighting and perfect angels. It was an aged facility in need of a makeover. The nicest part of the hotel was the lobby which seems to have been renovated recently.
The location of the property was convenient. Close to the interstate and easy to find.
Stayed in October 2023
Reviewed: October 22, 2023
Mehdi
United States of AmericaCoffee maker was broken, flies and bugs were flying in the room. None of the vending machines had food or worked. There was some water damage at the end of the first floor.
Comfortable bed, location.
Stayed in October 2023
Reviewed: October 16, 2023
Frank
United States of AmericaPlace was old and unredone. Needs to be cleaned up. OLD walls and bathrooms are shot
Nice location
Stayed in October 2023
Reviewed: October 12, 2023
Jessica
United States of AmericaGood location but the beds were terrible and the pool and hot tub were broken but overall for the hotel was very inexpensive!
Stayed in October 2023
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