Staff was rude, they downgraded our room but changed the same price as the larger room. Locks were broken, smoke decorator not in room with duct tape covering where it was supposed to be wired in.

Nothing

Stayed in December 2023

The shower head put more water in the floor than in the shower , the sink was not working properly , the place stunk , the bed was very uncomfortable , it was very noisy all night , we will not stay there anymore .

The hotel could use more cleaning

Stayed in November 2023

Carpet was nasty, chair falling apart.

Needs a make over badly. Everything did work., like fridge and microwave.

Stayed in November 2023

The shower curtain rod felt like it was going to fall out of the wall. I chose not to shower in fear that if it did fall, I would be charged for damages. I spoke to the person at the desk, he told me he was aware of the issues with the room. Also, the fridge didn't work, and the counter tops of the night stands were not attached to their bases. I re-centred them, again in worry of being billed for damages.

The room was clean, slightly updated. The bed was comfortable. Lots of TV channels to choose from for a relaxing night.

Stayed in November 2023

Literally everything could have been better. The room was covered in cigarette ashes and burns. Avoid like the plague.

Avoid this place like the plague. Staff was terrible and the room was filthy. The outside looked like a warzone.

Stayed in October 2023

No hot water. Sink was broken. Non smoking room smelled horrible like smoke

Had nice Wyndham towels.

Stayed in November 2023

Woke up in the morning and while standing at the sink I moved a box of tissue and a roach ran across the counter. We immediately got dress and left the room with our belongings. I stopped in the office to tell the receptionist and his reaction was a simple thank you.

The room smelled clean when we arrived.

Stayed in November 2023

Non working jets for bathtub.

Large bathtub but could not get jets to function. Dial would not turn.

Stayed in October 2023

No hot water, torn upholstery, nearly no water flow from bathroom sink

Nothing

Stayed in October 2023

When we got there, the room smell like puke and he was supposed to have a king-size bed. It was smaller than a full size a really good size bathroom, but when I went into the bathtub, there was a slip mat and I pulled it up and there was a big hole in the bottom of the tub about the size of a basketball and it smell like rotten eggs. I really wish I had took a picture it was the worst place I have ever stayed!!!

Location

Stayed in October 2023

The bed can be better.

The location was perfect, it is very easy to reach your room

Stayed in October 2023

Waaay outdated. There was a hole in the wall by the socket in the bathroom. Tv channel guide was not the same as channels what the channels actually were. Black on wall in bathroom mold maybe???

The manager was super nice and moved us rooms because of my husband disability which was super helpful

Stayed in October 2023

Good location! Several restaurants and businesses around. Right off the highway. Not far from attractions.

Stayed in October 2023

It was not maintained. Holes in the wall by the shower rod. It just felt dirty & not professionally renovated or maintained.

Not much

Stayed in October 2023

The property was very dirty and unsanitary . I was lied to about the room from the foot hole in the tub , to the disgusting wrong size bed in the room and the room was full of bed bugs

Nothing it was very dirty and not maintained

Stayed in October 2023

The only thing that I will say about the property is the AC felt like it wasn’t pulling out enough heat or air, but we were able to manage.

This property was very well taken care of, and it all of the furniture as well as the linen are exceptionally clean. We never had a single issue at this place, and we did booked us exact same hotel last year in March and it was also very well kept that time as well. We’ve had so many bad experiences in other cities as far as hotels go, but we know that we can always come here when we want to travel to Knoxville because they are exceptional.

Stayed in October 2023

The beds were old, AC barely worked.

Nothing

Stayed in September 2023

It’s dirty door lock is broken beds are horrible

Nothing it’s gross

Stayed in September 2023

Would have like more choices for the continental breakfast.

I booked a room online while traveling, however, it was a handicapped room (split into two rooms) Owner let me check out another room that was not deemed handicapped accessible. I chose it because the layout was better/bigger, and I didn't need the handicapped shower for only $7 more. Well worth the change.

Stayed in August 2023

The room needed updating and maintenance. Light fixture in bathroom didn’t work properly, vanity in bad condition and sink faucet not attached to the sink in stable manner. Room appeared clean but furniture in room need replacing! Room was not inviting or give you a comfortable feeling that it was clean. Tip jar in the room for cleaning personnel???

Location

Stayed in August 2023

Bed bugs

Nice front desk but has beg bugs

Stayed in August 2023

The staff

The room was clean

Stayed in August 2023

There was an aroma of incense that was overpowering. too much.

Location was good and the price was okay.

Stayed in July 2023

Bugs and staff and price

Stayed in July 2023