During holiday (Thanksgiving) and we couldn’t get room service or towels for two days after the holiday. I had to go down to the lobby to get assistance.

No free breakfast, but my husband enjoyed the coffee

Stayed in November 2023

Need complimentary coffee in lobby

Stayed in November 2023

Elevators were slow..lol!

Rooms were spacious and clean. Comfortable beds and that it had big shampoo, conditioner and body wash attached to the wall in the shower!. The open area of the lobby with a big TV and lounge chairs were a very nice touch and the staff were very friendly and accommodating!

Stayed in October 2023

How they clean the room when we left

The room was clean , we ask for towels and housekeeping. They just put the towels on top of the bed didn’t take the dirty ones or clean the room or take the trash

Stayed in October 2023

rates was high for 1 night. beds was kinda too firm for my liking.

clean and nice.

Stayed in June 2023

Didn’t have enough towels for the and there was no hand soap

Order a banana that was still very green

Stayed in May 2023

I would love to have free breakfast.

It was very clean (hotel and room). Room amenities were huge (i.e. bed, bathroom, etc).

Stayed in April 2023

Took 3 times to actually get into the room.

Room was nicely appointed and comfortable.

Stayed in April 2023

n/a

The location was nice, location to the stores , mall and strip malls was a plus

Stayed in March 2023

The bath

The location

Stayed in February 2023

Bistro hours

Location for food

Stayed in February 2023

Noisy neighbors. Some. features of TV remote control did not work.

Cleanliness.

Stayed in November 2022

my bed had to be remade with clean sheets.

easy check in

Stayed in October 2022

Very noisy people upstairs.

Convenient to where I needed to be.

Stayed in July 2022

I didn't like the tv remote it seemed to not work very well even with new batteries. There we no extra blankets in the room with it having a sleeper sofa in it.

The location was good. The height of the bed was perfect since I am so short didn't have to climb up in the bed. The room was pretty quiet didn't hear anything from other rooms.

Stayed in June 2022

King room suite location. paying extra for the room I got was disappointing. my window view was of a brick wall and window!! As a fan of Marriott brand, this one was a little disappointing. In my opinion, Coffee cafe should at least be open throughout checkout at 11. Stayed here because of an event in the hotel. The event space was nice.

Nothing stands out on likes. Staff was pleasant though.

Stayed in May 2022

the pealing paint rust, potential black mold . u secured fixtures.

The grand scheme. The staff.

Stayed in May 2022

This review is hidden because it doesn't meet our guidelines.

I was charged for parking even though I didnt have a car and attempted to explain it to the front desk staff, also there was a fire alarm and the hotel was evacuated at 7am for over an hour but the hotel did not allow late check out to compensate.

Stayed in May 2022

we had a real fire. smoke alarm went off twice. the first time it was turned off, second time it stayed going so we figured it was time to go. I expected a massive call to the telephone for this or intercom announcement. there was two men in a wheelchair and my husband and another lady stayed behind to help them and they ended up taking the service elevator. we were charged 5$ a day for parking, in my life have I paid parking when leaving my vehicle at the property where I am staying. there should be complimentary water instead of charging a ridiculous 8$ a bottle or just don’t leave any at all! sofa bed is beautiful, but when used as a bed it’s very uncomfortable. middle steal bar literally comes through the 6 inch pad it has. no extra covers or blankets are available nor were they offered at the front desk when we checked in. we got in at midnight and when we called we had to go back to the front seat to pick up the blankets so we just did not take the offer. for what we paid for one night, we thought we would have a continental breakfast, well to our surprise, we had to pay for coffee and to have a small bite to eat. hotel is really nice, but it lacked all this for us. we travel frequently and I have never had any issues anywhere we have gone. courtyard is a nice chain, just not sure why this happened! especially charging to park, that’s new one for me.

room was very clean. restroom size was excellent. loved the fact that the toiletries were inside the shower (shampoo conditioner and body wash). restroom Lightning was excellent!

Stayed in May 2022

The morning manager had a slight attitude ,she was not very friendly

The morning staff was not very friendly. There was no complimentary breakfast.

Stayed in April 2022

did not eat

Stayed in March 2022

Need a free breakfast, and price was a little high for the room. Some of the front desk staff were a little rude to me and the rest of my group. Mini fridge shuts off every 2 hours, to save the hotel money. There is a reset button you have push every 2 hours, could not keep drinks cold.

location & cleanliness

Stayed in February 2022

Parking lot was small not many places to park.

Staff was great!

Stayed in November 2021