5367 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746, United States of America
#25 of 51 hotels in Kissimmee
Guests' ChoiceBased on 795 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
7.8
Staff
8.5
Value for money
8.4
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Heidi
United States of AmericaThe first room I was put in was not completely finished being remodeled. But front desk staff moved me to another room with no problem
Recently remodeled, comfortable and quiet, very accommodating staff
Stayed in May 2024
Reviewed: May 4, 2024
James
United States of AmericaThe pool was closed my entire stay Setting up the Accommodations was very trying to say the least. When I filled out all the paperwork for the reservation and use my American Express card, I never heard back. I called and they said it wasn’t accepted because they don’t accept American Express. If I didn’t call, I would’ve never known the confusing part. Was they accepted it when I filled out all the paperwork online, but they didn’t accept it when it got to the hotel After several tries I got it done.
Breakfast was not used Location was perfect for my needs
Stayed in April 2024
Reviewed: May 3, 2024
Jacky
AustraliaWould have liked the toilet paper and coffee replenished when the room was serviced.
Location and lovely reception staff. Bed was comfortable.
Stayed in May 2024
Reviewed: April 30, 2024
Stacey
United States of AmericaNice location, convenient to where we needed to be.
Stayed in April 2024
Reviewed: April 29, 2024
Neal
United States of AmericaThe pool didn't work
Stayed in April 2024
Reviewed: April 25, 2024
Rita
Belgiumno breakfast
rooms were renovated, beautiful, everything you need, coffee, fresh towels, soap,... Swimming pool was under construction and we were allowed to swim in another motel, so it was nicely resolved. THERE WAS NO BREAKFAST as described on booking.
Stayed in April 2024
Reviewed: April 24, 2024
Omar
United States of AmericaEverything the locations
It was great staying
Stayed in March 2024
Reviewed: April 22, 2024
Maria
United States of AmericaBathroom is too small. Shower is even smaller & stuff was peeling off of the floor in the shower. Vent was falling out of wall & didn't work. Wifi was spotty.
Location was good. Enjoyed the park with our kids, which was right by our room and next to the pool. Kiddie pool was good. Beds were comfortable. Pleased that each bed had 4 pillows each. Plenty of restaurants nearby. CVS across the street which was needed during our stay.
Stayed in April 2024
Reviewed: April 19, 2024
Carol
United States of AmericaRoom was not cleaned but 2 times in 9 days. No clean sheets or towels. Had to ask for toilet paper.
Stayed in March 2024
Reviewed: April 18, 2024
Rachael
United States of AmericaThe TV was fuzzy, not a clear picture.
The shower was AMAZING!! Great water pressure with a rain shower head, and a hand held attachment. The room was very spacious and comfy. It is located right between a Waffle House and Longhorns restaurants, so all you have to do is walk next door. There's also a Dunkin Doughnuts within walking distance. It's a great value for the price. I would most definitely stay there again.
Stayed in April 2024
Reviewed: April 14, 2024
Daniel
United States of AmericaI did not like the $100 deposit policy. They said they would inspect room when I left, but did not. They did cancel the $100 credit card charge though.
Good location walking distance to a variety of restaurants, including a area with many food trucks.
Stayed in March 2024
Reviewed: April 12, 2024
Yuan
CanadaIt would be better if they can provide a table and chairs in the room.
We are quite satisfied with our stay. The room is clean and recently decorated. The service is also good. If you have a car, this location is very convenient.
Stayed in April 2024
Reviewed: April 10, 2024
Ladina
United States of AmericaThe floor was dirty and the TV left a lot to be desired bad reception and the cable was loose from the wall.
The bed was comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Nelson
United States of AmericaGood
Good
Stayed in April 2024
Reviewed: April 7, 2024
Irving
Puerto RicoLocation was best but, the place was very clean and crew very nice
Stayed in March 2024
Reviewed: April 5, 2024
Mygo
UkraineThey don't read emails. I booked 2 reservations. I wrote an email about merging them so I wouldn't have to check out of the room. The front desk staff suggested coming in at 11 am the next day after check-out and continuing the reservation. Did I need to do this instead of going to Disneyland? Even though I wrote about it in the email. The biggest issue with this hotel is that they didn't unblock the funds on the card until I wrote the email. They kept them blocked for over 10 days. Please pay attention to this because if I hadn't sent the email, they wouldn't have unblocked them. Hotel shuld be cost not more than 60 $ There is not enough table in the room.
Good distanse to disney.
Stayed in March 2024
Reviewed: April 1, 2024
Dana
United States of AmericaThe place has a lot of potential however you charged a 100 dollar security deposits and my shower head was leaning onto the wall. It fell off the mounted bracket. The pipe leaked. The a/c never got even cool. Lot of glass in the grass areas and pool was looking good but was closed with no explanation. With the problems I had in my room I should not even been ask for 100 dollar security deposits how can you take a 100 dollars when it’s already damage in my room and to the property.
Great location and nice rooms for a good price.
Stayed in March 2024
Reviewed: April 1, 2024
Judith
United States of AmericaI noticed the bathroom wasn't clean, and the sheets had black stuff, but the room appeared clean
It was a good location.
Stayed in March 2024
Reviewed: March 31, 2024
Richard
United States of AmericaRoom did not have drawers for clothes and the area to hang clothes was very small and only for shirts/blouses/t-shirts nothing long.
Stayed in March 2024
Reviewed: March 31, 2024
Kida
United States of AmericaRoom door was heavy and hard to open and close, my wife couldn't do it. right next door to Longhorn steak house, very noisy, missing soap at sink and no cups. Front desk didn't have any.
Friendly staff at check-in, The unit/room was very clean, bed linen and towels in the bath were as expected and clean, very clean. Good location easy to walk to restaurants.
Stayed in March 2024
Reviewed: March 29, 2024
Ralph
United States of AmericaLocation
Stayed in March 2024
Reviewed: March 28, 2024
Michael
United States of AmericaRoad noise, it’s an outdoor entry door setup and next to a busy road. Road settles down after midnight
Comfortable for where it is located Good proximity to restaurants
Stayed in March 2024
Reviewed: March 27, 2024
Gloria
United States of AmericaNo complaints
Quite
Stayed in March 2024
Reviewed: March 26, 2024
Pryde
United KingdomThe road outside was noisy as a car meet was happening that night so from 10-11pm you could hear loud cars on the main road, but this isn't the hotels fault obviously.
At this price point most hotels are run down & dirty. This hotel was exceptionally clean & tidy & has obviously been refurbished recently. I have stayed in more expensive rooms that have been way worse. A comfortable clean modern room, I was extremely happy with my stay there.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content