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  5. Reviews of Onsen Hotel and Spa

Reviews of Onsen Hotel and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12921 Tamar Drive, Desert Hot Springs, CA 92240, United States of America

#3 of 19 hotels in Desert Hot Springs

Guests' Choice

Review Score

Based on 118 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Location

    8.4

  • Facilities

    9.4

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Perfect location to visit Mount Sant Jacinto and Joshua Tree (maybe other place we were not aware of), very good breakfast, amazing pools with warm water and hot jacuzzi, very nice atmosphere and very kind service

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    had the best experience
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    stayed here before coachella. everything was so clean, amazing vibes, very quiet, good breakfast, nice pool and jacuzzi, super friendly staffs. shout out to kendra!

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A lovely hidden gym in the Desert Hot Springs. Their mineral pool and jacuzzi are so fresh! The room was specious and bed was super comfortable. I loved the breakfast with fresh fruits and yoghurt. A friendly staff recommended one of the mexican restaurant nearby and it was delicious!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Perfect in every way
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights

    A sign at street level would have helped, everything else as close to perfect as possible.

    Breakfast was great, I particularly liked the fresh fruit availability. Bedroom was very light and airy.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Excellent and Janisa and staff were so courteous. Great room and pool /spa
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good highly recommend

    Comfort Clean Courteous Comfy Quiet fantastic pool and spa.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    lovely staffs, good experience overall
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    There're only stairs to the second floor, so it might be hard to carry big luggages upstairs. Breakfast was included (free of charge) so there weren't many options.

    1. The staffs were super nice and friendly on our arrival and also the nexy day when we checked out. 2. Room is big and bathroom is bright enough. 3. Yoga mats and robes are all inside the room for your stay.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Friendly and welcoming staff and resort!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    While we were there the main and only roads into Palm Springs were closed. Which meant it took 45 minutes to get anywhere. The location made it hard to want to go anywhere with such a long drive. However I was told it’s normally about 20 minutes when there are no road closures. But, if you plan to spend most of your time at the resort or Joshua Tree, the location and resort are great!

    The staff was wonderful, kind and attentive! The breakfast in the morning was such a great thing and made our stay more enjoyable! The pool and hot tub were a nice addition too.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Google map sent us to the back door of the hotel. The address needs to be corrected via google map or booking.com. It's easy.

    Clean, nice, and quite. Very friendly and lovely managers.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Would stay here again for the friendly staff, great breakfast, comfy rooms and mineral spring pools
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 3 nights
    • Submitted from a mobile device

    If we are in Desert Hot Springs again, I will ask for a second floor room. One night the people above us were quite noisy and their footsteps woke me up.

    Breakfast was excellent. Good quality, fresh, and a nice blend of hot and cold foods

    Stayed in March 2024

  • Reviewed: March 13, 2024

    10
    Relaxing stay at Onsen in Desert Hot Springs was a great choice while attending Indian Wells tennis.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We loved this hotel since staff were very helpful, the room was great and the breakfast was tasty. The warm spring pool and the hot tub were open late and enjoyed by all.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Nice stay!
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Walls are a little bit thin (could hear the music from neighbors, which was kind of loud).

    Small cute hotel with a lot of space in the room. Comfortable beds and everything was clean! Pool area is nice, staff is very friendly! Breakfast has good options.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Nice Oasis while touring
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    It was nice to get breakfast included as most hotels charge extra, however the breakfast was extremely limited.

    The pool & pool spa area was fantastic. It was open till 11pm which was great! The hotel is not too far from Palm Springs which is great.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was more noise than one would expect. The door didn’t have a proper seal so every little sound could be heard in the room.

    Very spacious rooms and clean. The sheets were especially soft and comfortable. The staff was friendly and helpful.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Small, tucked away hotel that beats expectations once you access the property.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    I wish the doors had an extra chain for more security because the doors face a balcony that everyone has access to. I felt safe, but that extra layer of security would be good.

    The room looked exactly like in the pictures with really cute and modern decor and they were very large. Plenty of room to set up, nice size TV. The bathroom is small but very well laid out, so it wasn't an issue. The pool was amazing and warm and the jacuzzi feeds directly from the mineral springs, so it was extremely relaxing.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Beautiful room and bed with wonderful big shower
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    more protein based foods

    tasty yet simple

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    it is very calm hotel and nice staff
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights

    Very kind and very calm hotel

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    We had a great time!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The room was clean. Essentials were provided, and everything was in close proximity.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights

    It took me awhile to figure out the heating system....but it's my fault for not asking.

    The staff really care. It shows.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    My new desert hideaway!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    Spectrum TV was complicated to navigate and could've used some instructions. Room didn't have a closet.

    Very clean and quiet, friendly staff, soft bedding, plenty of lighting unlike most hotel rooms, pool/spa/fitness room were open late

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Friendly helpful staff at a well maintained small spa hotel with excellent pool/jacuzzi.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights

    Decaf coffee option was not obviously available.

    Simple but tasty breakfast-juice options, limited cereal options with choice of milks, cheese omelette, boiled egg, selection of bagels and spreads and good range of herbal and traditional teas and coffee. Able to enjoy inside or on terraced area.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurants or bars within walking distance.

    Very clean and great staff - shout-out to Kendra!

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    Coming back soon!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Love the place!!

    Stayed in November 2023

  • Reviewed: December 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location. Gym was closed. Staff and manager smoke on property.

    Nice facility. Decent breakfast. Helpful staff. Bad location if you like being near restaurants, shops and/or nature. Seems a little pricey for the location.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    10
    Excellent. Kendra made our stay all the more exceptional.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Troublesome getting the TV in our suite to actually connect to the streaming services. First day the process took over 20 minutes!!

    Plentiful with many options.

    Stayed in November 2023

Showing 1 - 25

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