2155 East Convention Center Way, Ontario, CA 91764, United States of America
#11 of 38 hotels in Ontario
Guests' ChoiceBased on 933 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
8.1
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2022
Chuck
United States of AmericaIt was all good. The Bartender, Johnny, was the man.
Stayed in May 2022
Reviewed: May 23, 2022
Andrea
United States of American/a
The breakfast had generous portion sizes and the location within the hotel was very convenient
Stayed in May 2022
Reviewed: May 22, 2022
Yongjie
ChinaLighting is insufficient
Stayed in May 2022
Reviewed: May 22, 2022
Keziah
United States of AmericaThe air conditioner was so loud that we have to turn it off in the middle of the night because it is just so loud--and it was warm in the end because we just could not stand the noise.
The staff at the landings restaurant was great. Also, Chris, the front desk person was very accommodating especially when I told him about the air conditioner--very helpful!
Stayed in May 2022
Reviewed: May 21, 2022
Rosales
United States of AmericaI didn’t like how the description said private bathroom / shower. it was all together in 1 room
how clean it was
Stayed in May 2022
Reviewed: May 20, 2022
Dino
United States of AmericaFacilities Lock to fitness center busted How about a chair or 2 in the room, besides the desk chair?
Staff vey friendly very effective and helpful
Stayed in May 2022
Reviewed: May 17, 2022
Myrna
United States of AmericapSat nite music was so loud below us couldn't sleep it was thumping through floor.called and asked when quiet time was told ten music didnt Stop til 20 after ten shouldn't have lo hear that when trying to sleep talked to someone at desk said manager would call so far nothing but we just left yesterday that was only complaint
Everyone was very nice and friendly
Stayed in May 2022
Reviewed: May 11, 2022
Julia
United States of AmericaI got bite twice by something in the bed
it was nice
Stayed in May 2022
Reviewed: May 9, 2022
Amber
United States of AmericaWe traveled for my daughter's gymnastics competition. I heard at the competition there was a discount if the hotel was booked through the convention center or something. I wish that information had been available elsewhere because I never saw anything about that.
Breakfast was great, glad we received tickets for a free breakfat!
Stayed in May 2022
Reviewed: May 2, 2022
Riley
United States of AmericaCouldn’t use the wifi at first had to go down & figure something out with the front desk.
Very easy to get to and the room was clean.
Stayed in May 2022
Reviewed: April 29, 2022
Stephen
United States of AmericaLoved the front desk young lady!
Stayed in April 2022
Reviewed: April 29, 2022
Barbara
United States of AmericaNext to the reception desk a notice was posted that said masks were required in the hotel. This was apparently an out-of-date notice, as None of the staff wore a mask. The bartender had one looped over one ear, dangling, but never put it on despite the fact we were masked and he served us. Why was a masking policy posted by the reception desk?
As we are still cautious (masked) travelers, they packaged our breakfast for takeout as we requested.
Stayed in April 2022
Reviewed: April 14, 2022
Jennifer
United States of Americanothing
very nice
Stayed in April 2022
Reviewed: April 7, 2022
Rosemary
United States of AmericaNo complaints
Good customer service
Stayed in April 2022
Reviewed: March 31, 2022
Ryan
United States of AmericaNot enough food locations in the immediate surroundings. I know this isn't a hotel issue
Staff is amazing ! Room was super clean speed fresh which is important. Also enjoyed that the pool area was clean
Stayed in March 2022
Reviewed: March 29, 2022
Ignacio
United States of AmericaLot of the electrical outlets were not working
Stayed in March 2022
Reviewed: March 20, 2022
Mylene
United States of AmericaThe temp control unit was loud enough to prevent me from falling asleep. Once I turned it off I fell asleep in no time.
Property was clean and seemed updated. I like that my room’s tv remote had a plastic cover on it.
Stayed in March 2022
Reviewed: March 13, 2022
Rogelio
United States of AmericaNot complementary breakfast anymore, higher safety deposit than I was told at booking and a little on the pricy side the food
Friendly service, clean and quite
Stayed in February 2022
Reviewed: March 12, 2022
Adrian
United States of AmericaI haven’t received my deposit back it’s been more then a week
nice area very clean and kind staff
Stayed in March 2022
Reviewed: March 6, 2022
Melissa
United States of AmericaThat there was no complimentary breakfast. We had to pay to eat and drink coffee
Stayed in March 2022
Reviewed: March 2, 2022
Steve
United States of AmericaNo cleaning unless u request
Had refrigerator and microwave
Stayed in February 2022
Reviewed: February 16, 2022
Sandra
United States of AmericaI didn't like that the restaurant was closed on Sunday n mondays
Staff and transport to airport was awsome
Stayed in February 2022
Reviewed: February 16, 2022
Erika
United States of AmericaN/a
Everything and everyone was wonderful
Stayed in February 2022
Reviewed: February 10, 2022
Drew
United States of AmericaBathroom didn't have a fan, sockets weren't very good to plus in things.
It did the job and was reasonable for the price and location. Would stay again!
Stayed in January 2022
Reviewed: February 8, 2022
Victoria
United States of AmericaToilet seat had stuff on it. I used my cleaning supply
No noise
Stayed in February 2022
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