4674 Ontario Mills Parkway, Ontario, CA 91764, United States of America
#18 of 38 hotels in Ontario
Guests' ChoiceBased on 1721 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
8.1
Staff
8.4
Value for money
8.0
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 18, 2023
Einar
IcelandEverything
Stayed in April 2023
Reviewed: May 17, 2023
Juan
United States of AmericaWas a very pleasant stay, breakfast was good and staff was very friendly and hospitable. I would recommend staying there. Excellent location
Stayed in April 2023
Reviewed: May 12, 2023
Claude
LuxembourgThe internet connection is as slow as it could be, not possible to have a stable connection
The location was nice for us, as we were heading LV next day. The Breakfast was ok and the lady at bf did a great job.
Stayed in May 2023
Reviewed: April 30, 2023
Gerardo
United States of Americathe breakfast wasn’t that great, special when you have kids
it was near to shopping stores and restaurants
Stayed in April 2023
Reviewed: April 23, 2023
Martin
Switzerlandweak wifi
friendly staff comfortable room
Stayed in April 2023
Reviewed: April 15, 2023
Samuel
United States of AmericaThe water pressure and more towels in the room
Breakfast was good but the food could have been a little hotter. The location of the hotel was good.
Stayed in April 2023
Reviewed: April 14, 2023
Nelda
United States of AmericaInternet connection was really was bad , could not connect to the Wi-Fi at hotel
Everything was good , very clean and smoke free
Stayed in April 2023
Reviewed: April 13, 2023
John
United States of AmericaNo decafinated coffee available
No decade coffee my wife has alergy to regular coffee location was great
Stayed in April 2023
Reviewed: April 10, 2023
Jacqueline
United States of Americabreakfast is a bit disorganized and small area, not enough sitting space
location and room sizes are great
Stayed in February 2023
Reviewed: April 10, 2023
Antoinette
United States of Americaproperty was fine just didn’t like they didn’t have what I reserved
local
Stayed in April 2023
Reviewed: April 7, 2023
Myriam
United States of Americathe food and the coffee. and the no heated pool
the comfortable
Stayed in April 2023
Reviewed: April 7, 2023
Brian
United States of AmericaThe TV was down at night when i first got there, and I wanted to watch the news and couldn't, but it was back up again the next day. Room needed some minor maintenance and repairs, but it was adequate, and a pretty good price for what I got in value.
Stayed in April 2023
Reviewed: April 4, 2023
Debbie
United States of AmericaGuests smoking Marijuana and we smelled it in the halls, it was very strong and offensive. The toilets were too short, they were made for children. The side chair needed to be cleaned.
The location, the lobby, and the friendly staff.
Stayed in April 2023
Reviewed: April 3, 2023
Jennie
United States of AmericaLocation was great. Breakfast was good.
Stayed in April 2023
Reviewed: April 3, 2023
Paul
United States of Americaexcept they didn’t have Bacon. Which I love bacon in my breakfast.
Breakfast was good,
Stayed in April 2023
Reviewed: March 29, 2023
Gabriela
United States of AmericaBreakfast was great. King bed was comfortable with good pillows. Room had a pull-out couch which was perfect. There is underground parking too.
Stayed in March 2023
Reviewed: March 27, 2023
Alondra
United States of Americalocation was great and front desk was super helpful and nice.
Stayed in March 2023
Reviewed: March 25, 2023
Adrian
United States of Americait smell like cigarettes smoke
it’s clean
Stayed in March 2023
Reviewed: March 24, 2023
Yuhua
Chinanice hotel. Great service. There is a sweeeet girl in the front who has helped me a lot.
Stayed in March 2023
Reviewed: March 21, 2023
Melissa
United States of AmericaNice clean room. Comfortable bed.
Stayed in March 2023
Reviewed: March 18, 2023
Patti
United States of AmericaCan't find anything..
Check in was easy. Large comfortable room with very nice bath. Great Mall across the street. Options for dinner (without car) seemed limited, (Outback, was awful!). Breakfast was wonderful
Stayed in March 2023
Reviewed: March 6, 2023
Julio
United States of AmericaGood location and safe. Clean room.
Stayed in March 2023
Reviewed: March 6, 2023
Martha
United States of Americahard to find someone at front desk
good breakfast
Stayed in March 2023
Reviewed: March 6, 2023
Susan
United States of AmericaWell nothing every thing and every one was great
The breakfast was good and I enjoyed the stay and the workers were nice
Stayed in March 2023
Reviewed: February 27, 2023
Jesse
United States of Americalocation
Stayed in February 2023
Roggenbeuren, Germany
Buenos Aires, Argentina
Dubrovnik, Croatia
Seymour, USA
Wakefield, UK
Gili Trawangan, Indonesia
San Donato in Poggio, Italy
Punta Cana, Dominican Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content