4674 Ontario Mills Parkway, Ontario, CA 91764, United States of America
#19 of 39 hotels in Ontario
Guests' ChoiceBased on 1722 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.4
Value for money
8.0
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Evelyn
United States of AmericaN/a
Great breakfast and location was perfect.
Stayed in April 2024
Reviewed: May 14, 2024
Erika
United States of AmericaClean and friendly staff. Have stayed before and hot water in the shower was never hot enough, but this time it was perfect. Nothing like a nice hot shower.
Stayed in May 2024
Reviewed: May 12, 2024
Connie
United States of AmericaIt can be crowded on the week days because it is located by a career college. But is wasn't too bad. After 5 pm there was very little traffic.
Breakfast is very good. The staff is excellent and very friendly. The hotel is clean and well kept. Being on the property of serveral malls is very helpful. There are many places to eat and shop within walking distance of the hotel.
Stayed in May 2024
Reviewed: April 14, 2024
Paul
United States of AmericaNothing to complain about despite having arrived in a bad mood. Slept well in the supremely comfortsble bed.
We came tto Ontario only because our flight to Santa Barbara was diverted due to wearher. We didnt want to spend 10 hours in the terminall. We had hoped to be hhome and were disappointed to instead be stuck somewhere we didnt want to be, and had minimall expectattions of an airport hotel. But found it impossible to remain disagreeable with the friendly and accomadating staff, and we were surprised and delighted to discover that our room was spacious and tastefully furnished, the bed was exquisitely comfortable with soft high thread count sheets and ample pillows, ,The room had all the necessary amenities, coffeemaker, closet wuth wood hangers, iron and board, toiletries, hairddyer, and plenty of towels, a good size tv that included some pay channels, and th we room was soundproof. There was even a help yourself breakfast with cereals, fruit, yogurt , eggs and sausage and waffles.
Stayed in April 2024
Reviewed: April 6, 2024
Marquinnta
United States of AmericaI liked the location, it's right by Ontario Mills, across the street from it. My room was a great size, had a fridge and a microwave. Also had a sofa bed for any addition guests. The bed was comfortable as well. I would stay here again.
Stayed in February 2024
Reviewed: April 5, 2024
Scott
United States of AmericaPrices drastically fluctuate
The pool is nice, rooms are clean, breakfast is okay, lots of parking, location location location
Stayed in April 2024
Reviewed: March 28, 2024
Christian
United States of AmericaI was charged a ridiculous amount because I didn't know there was a rave going on in San Bernardino. I was there because I had an early morning flight to catch out of the airport. The hotel stay was more than my flight was. Ridiculous. Highway robbery if you ask me.
Stayed in March 2024
Reviewed: March 18, 2024
Patrice
United States of AmericaI did not like the fact there are no plugs in the room except on the desk and the microwave needs to be updated.
The stay was pleasant nice clean room and the staff was friendly. The breakfast was good everything was nice and fresh.
Stayed in March 2024
Reviewed: March 15, 2024
David
United States of AmericaNice and clean
Nice and peaceful and quiet
Stayed in March 2024
Reviewed: March 13, 2024
Krystal
United States of AmericaN/A
The rooms were clean, the bed was comfortable, breakfast was included. The staff person working in the breakfast area was super friendly and helpful. Free parking is always great to have. The location is hidden so it is very quiet, and conveniently near food places.
Stayed in February 2024
Reviewed: March 12, 2024
Angela
United States of AmericaHad a little trouble with drain in tub didn't like shampoo but it was free
Breakfast was great
Stayed in March 2024
Reviewed: March 1, 2024
Shaunicee
United States of AmericaThey orginally put me on a floow where there was baseball players above it was super loud noise all night barely slept. and then the next day I asked to be switched to top floor in which they did but they didnt wanna offer me any discount for the inconvenience in which i had to call 3 times that night about the noise that was very disappointing
It was a nice room
Stayed in February 2024
Reviewed: February 24, 2024
Dale
United States of AmericaShower was mounted too high in the bathroom - my 5' 3" would have had difficulty reaching it. There was a "buzz" in the bathroom - door needed to be closed to avoid hearing it.
Location to Toyota Arena, comfortable bed and good breakfast. The cookies handed out when checking in were excellent an unexpected. Handicap parking was available and close to the front entrance.
Stayed in February 2024
Reviewed: February 6, 2024
Tahialiki
French PolynesiaNothing
Very comfortable bed and very good Breakfast, appreciated a lot, thank you
Stayed in February 2024
Reviewed: January 23, 2024
Paul
United States of AmericaEverything A ok
Good , more fruit variety.
Stayed in January 2024
Reviewed: January 2, 2024
Vicky
United States of AmericaOnce inside, the hotel looks a little outdated in some areas. However, it does not affect cleanliness or comfort.
During my stay, any staff I encountered was friendly and accommodating. The location of this hotel is perfect, near one of the bigger malls in SoCal and the main freeways.
Stayed in December 2023
Reviewed: January 2, 2024
Erika
United States of AmericaBreakfast was convenient and good. The room was nice with comfy bed.
Stayed in January 2024
Reviewed: December 26, 2023
Ashley
United States of AmericaMaybe cleaning everyday
Every thing was good and clean
Stayed in December 2023
Reviewed: December 24, 2023
Lion
United States of AmericaThe amount of available seating tables during a busy season for breakfast. But they did have plates to take up to your room.
The hotel had a cozy environment and was welcoming at check in, during the stay. And check out. The staff was very helpful and kind. I was greeted with yummy complimentary cookies at check in, there was always water, and coffee available for the guest in the lobby. The complimentary breakfast buffet was surprisingly very nice and good. The breakfast staff was phenomenal.
Stayed in December 2023
Reviewed: December 16, 2023
Kadir
TurkeyAC is loud.
İt is clean and comfortable. Entrance is good. Breakfast is good.
Stayed in December 2023
Reviewed: December 15, 2023
Amber
United States of AmericaBreakfast was great!
Stayed in December 2023
Reviewed: December 12, 2023
Roger
United States of AmericaFurnishing seemed a little old. Price charged was different than confirmation of Booking.com. Desk told me to take it up with them. Disappointed.
Stayed in December 2023
Reviewed: December 8, 2023
Joseph
United States of AmericaI did not like my room was downgrade with no explanation and no payment return of the difference.. I was let down and the hotel did not take any attempt to take responsibility.
I love the surrounding and the easy access to food and entertainment just walking g distance from the hotel. Parking was easy, safe and free.
Stayed in December 2023
Reviewed: November 26, 2023
Sandra
AustraliaRooms are getting tired.
Great location. Great breakfast. No more daily room service though - and no one told us?? Seems like important Info to be told. Only done every 4th day. Definitely cutting costs but I guess everyone everywhere is. Rooms are getting older but location is great. Most staff super friendly.
Stayed in November 2023
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