6274 Artesian Circle, Ooltewah, TN 37363, United States of America
#2 of 5 hotels in Ooltewah
Guests' ChoiceBased on 300 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Mary
United States of AmericaThe traffic noise from the interstate was HORRIBLE, and the new window treatments do absolutely nothing to dampen the sound.
Nicely renovated
Stayed in April 2024
Reviewed: April 4, 2024
Michael
United States of AmericaSome breakfast items, including pancakes, were not available.
Great room, clean and modern.
Stayed in March 2024
Reviewed: April 4, 2024
Thomas
United States of AmericaThe room tub wasn't clean. The hot tub was positively filthy. They only gave us 2 towels when we had 3 staying in the room. Friday night at the pool was an absolute NO due to the volume of screaming people. The employee in charge of breakfast was rude and spoke loudly about how much she disliked her job at length to other employees in earshot of the breakfast table where we sat. The breakfast food was questionable and there was no bacon either morning.
The room was fresh, updated, and spacious.
Stayed in March 2024
Reviewed: April 1, 2024
Bolton
United States of AmericaThe pancake station was closed both mornings we were there.. housekeeping opened my room door twice Sunday morning before we checked out.
The pool was nice.. I also liked the grass area for the dogs
Stayed in March 2024
Reviewed: March 27, 2024
Alicia
United States of AmericaStaff were friendly. Location was good. Hotel was comfortable.
Stayed in March 2024
Reviewed: March 10, 2024
Buffy
United States of AmericaThe breakfast was great!!
Stayed in March 2024
Reviewed: February 28, 2024
Yoder
United States of AmericaStuck in the elevator for about 10 min
Stayed in February 2024
Reviewed: February 3, 2024
Tracy
United States of AmericaThe swimming pool and hot tub did not look clean.
Overall good stay.
Stayed in December 2023
Reviewed: January 18, 2024
Marissa
United States of AmericaThe air conditioning in the room, temperature was set to high, struggled to sleep with it on.
Stayed in January 2024
Reviewed: January 5, 2024
Michelle
United States of AmericaWould have had a perfect review, but a few small things were broken in our room and the pool and hot tub area needs better security. It appeared that the doors to the outside were not locked and we believe there may have been two different groups of people that came in from outside (not from the hotel), who might not have been staying there. One of the groups was rowdy and deterred me from getting in the water . I should have reported this to the front desk, but was busy getting my kids to bed when we left the pool area and then I forgot to say something at check out time the next day.
Loved the vinyl plank flooring in the room instead of carpet!! I wish all hotels would move away from carpet, it just never feels clean. This room was very clean, had very comfortable beds and great furnishings. I also loved that there was an indoor pool and hot tub.
Stayed in January 2024
Reviewed: December 31, 2023
Holly
United States of AmericaThe laundry facilities weren’t working , and I put Money in the washer.
Staff was friendly and accommodating, pool and hot tub area clean and well maintained! Room very clean and beds were comfy ! Breakfast was wonderful!
Stayed in December 2023
Reviewed: December 15, 2023
Donna
United States of AmericaNothing
It was clean and everyone was nice.
Stayed in December 2023
Reviewed: November 27, 2023
Delilah
United States of AmericaThey also didn’t replenish the hot oatmeal because they said it took a long time to cook even before the closing time
Very limited options as we are vegan
Stayed in November 2023
Reviewed: November 26, 2023
Foreman
United States of AmericaPool was cold. There was not a lot of water in the hot tub and the sides were too low for my body. Concrete side was mid shoulder blade. Bed was a little hard for my comfort.
The breakfast was good. The staff was great. Loved the location and cleanliness of hotel.
Stayed in November 2023
Reviewed: October 7, 2023
Lea
United States of AmericaNo hot water to take a shower the next morning before checking out.
I like the staff. They were very helpful and very nice and friendly. Beds were comfortable. Room was clean.
Stayed in October 2023
Reviewed: September 27, 2023
Trent
Canadaunfortunately the shower was cool not hot but otherwise a nice place
amenities, friendliness of staff, convenient location
Stayed in September 2023
Reviewed: August 18, 2023
Marvin
United States of AmericaOur room was not made up two of the three days we stayed there. First time desk clerk apologized .. second desk clerk said we don't make up room everyday. I asked why we weren't told this and no answer. I said i understand if it is to conserve water but trash was not emptied, i had to get toilet paper and toiletries at desk the second day! Not very customer friendly!
Location was great… breakfast great
Stayed in July 2023
Reviewed: July 26, 2023
Kenneth
United States of Americasome minor inconvenience with construction but assuming that is to update breakfast area.touriing
best breakfast I've had at a holiday inn express. had hot breakfast of biscuit, gravy, pork sausage, and egg/cheese omelette. room was updated and smelled clean on arrival.
Stayed in July 2023
Reviewed: July 14, 2023
Jo
United States of AmericaThere was a cockroach in our room. The AC was leaking. It was fairly clean. Some of the faucets need to be properly installed.
Place was ok. It is currently under construction. Wasn’t noisy at night though then again I stayed on the second floor. Breakfast was fair. Cheese omelette tasted like plastic though. Beds were comfy. Staff were friendly. It is surrounded by lots of restaurants and other things. Chatt is about 20min away.
Stayed in July 2023
Reviewed: July 10, 2023
Renee
United States of AmericaOur room was humid unless the ac was turned way down.
Clean rooms. Breakfast had turkey sausage option which is rare
Stayed in July 2023
Reviewed: June 29, 2023
Erica
United States of AmericaWiFi wasn't strong. Pool area felt like a sauna.
It is close to the interstate and food restaurants.
Stayed in June 2023
Reviewed: June 17, 2023
Tonnie
United States of AmericaStaff coyld smile, welcome you, breakfast could be sticked and fresh.
Wasn't stocked and what was out there looked like it had been sitting there awhile.
Stayed in May 2023
Reviewed: April 13, 2023
Christopher
United States of AmericaThe shower did not drain well! Also, the room needs a sitting chair (other than the desk chair) and there is room in the corner beside the bed for one. It is just empty, unused space!
Check in and check out was simple and fast. Staff was friendly and helpful to recommend places to eat and attractions. Remodeled room was nice! Breakfast was filling, hot, and well stocked.
Stayed in April 2023
Reviewed: April 6, 2023
D
United States of AmericaPaid more for a hotel with a pool and hot tub but not able to use. Hotel under renovation and no discounts offered.
Nice clean hotel. Breakfast was also good.
Stayed in April 2023
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