1920 State Street, Santa Barbara, CA 93101, United States of America
#51 of 64 hotels in Santa Barbara
Guests' ChoiceBased on 692 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.1
Facilities
7.4
Staff
8.3
Value for money
7.1
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 6, 2024
Christihe
United States of AmericaNo refrigerator, very old
Very nice staff
Stayed in June 2024
Reviewed: May 20, 2024
Brianna
United States of AmericaYou can hear the room next to you. The upstairs guest you can hear them walking to. Walls are thin.
The room was nice.
Stayed in May 2024
Reviewed: May 16, 2024
Marco
SwitzerlandNo Fridge, no Cable TV
Stayed in May 2024
Reviewed: April 29, 2024
Paula
United States of AmericaRoom very small. Many steps, no elevator which we didn’t know in advance and we had heavy luggage to drag up 2 flights.
Location was good. Nice towels
Stayed in April 2024
Reviewed: April 23, 2024
Erica
United States of AmericaBed could definitely use a fluffy mattress cover
Good location, staff was very knowledgeable & pleasant
Stayed in April 2024
Reviewed: April 22, 2024
Catherine
United States of AmericaThin walls, cheap furnishings, things definitely “motel” status. It felt too expensive for what it was but I know that’s just Santa Barbara.
Great location, central and walkable
Stayed in April 2024
Reviewed: April 18, 2024
Paul
United States of AmericaHousekeeping did not clean room and change linens. I left notice on door as instructed. Told the front desk when I returned, he stated he would personally insure it was done. Got back around 7PM, nothing changed. Mentioned when I left and and did receive an apology, not sure if I got a discount, asked and was told yes,forgot to check.
Location, stayed there before. Room was acceptable,quiet and good size.
Stayed in March 2024
Reviewed: April 8, 2024
Lucinda
United KingdomThe room and floor were very cold
The staff, location and parking facilities
Stayed in April 2024
Reviewed: March 31, 2024
Fernanda
BrazilThe only thing I didn’t like was the WiFi really low on our room, but I talked about it with the guy on check out (stayed just for one night) and he apologized and said it would be verified
Good location, comfy room. The staff also were very kind and nice
Stayed in March 2024
Reviewed: March 31, 2024
Lara
United States of AmericaThere was no morning coffee in the lobby. However, there is an IHOP close by.
We booked last minute and were looking for an inexpensive place to stay. The bed was comfortable and the room was clean.
Stayed in March 2024
Reviewed: March 25, 2024
Carrie
United States of AmericaRoom was functional but small / musty smell . Small TV , metal frame on bed seemed low quality
Good location close to restaurants shops
Stayed in March 2024
Reviewed: March 21, 2024
James
United States of AmericaNo overhead light; dim room after dark; no mini-fridge; no mattress pad (just had blanket down under flat, not fitted, sheet); great day room, but not even coffee available in morning.
Clean place, nice shower stall, cheerful bright room while sun out, a bit less expensive than similar places.
Stayed in March 2024
Reviewed: March 19, 2024
Alvirde
United States of AmericaBeds were a bit too hard for my liking, pillows were very flat, found a few living spiders, shower curtains were dirty
Nice welcoming staff and was located in a good neighborhood, water pressure of shower and sink was good. No loud noises
Stayed in March 2024
Reviewed: March 9, 2024
Thibault
SwitzerlandCleanliness could’ve been better - we found a cockroach inside our room
The hotel room was big and comfortable with everything you need
Stayed in March 2024
Reviewed: February 29, 2024
Richard
United States of AmericaAll doors let in to much cold air and need to be fixed for function
Nice and clean, great staff
Stayed in February 2024
Reviewed: February 17, 2024
Bart
United States of AmericaTV is 100% streaming so it is not possible to tune into a local channel. This means you can't tune into the local news or see a local weather forecast without subscribing to a streaming service that includes the local Santa Barbara channels. It also interferes with seeing live sports events that are normally broadcast on local on-air TV channels. So if you expect to see any of that local content, be sure to subscribe to a service that Orange Tree supports first.
Friendly staff though were unfamiliar with the capabilities of their TV system.
Stayed in February 2024
Reviewed: February 9, 2024
Mario
United States of AmericaI didn't like how I could hear everyone talking next door all night
We liked everything the room was nice the showers were great
Stayed in February 2024
Reviewed: February 7, 2024
Suzane
BrazilThe bed was small, the mattress wasn't confortable and the bed has this metal base that we hit the foot all the time.
Location is good and it was silent.
Stayed in January 2024
Reviewed: January 17, 2024
Eva
United States of AmericaClean and was accommodating to my needs
Stayed in January 2024
Reviewed: January 11, 2024
Gretchen
United States of Americaemployee upgraded use to a room with two beds because i was sick and didnt even charge us.
Stayed in November 2023
Reviewed: January 3, 2024
Richard
United States of AmericaWiFi did not work. Beds OK, but not that comfortable. Sparse furniture for 3 people in large room.
Good location, friendly staff, large room, clean bathroom.
Stayed in December 2023
Reviewed: December 29, 2023
Matthew
United States of AmericaLocation was great, room was large.
Stayed in December 2023
Reviewed: December 9, 2023
Viktoria
BulgariaThe frame of the bed was made of some kind of metal that made this very loud noise when you'd happen to kick it accidentally. Also, the room was kind of different from what the photos showed but still it was good.
Room was spacious and clean. There was AC and toiletries were provided daily.
Stayed in November 2023
Reviewed: December 1, 2023
Christian
GermanyFriendly stuff, the rooms are clean and quiet. worth the price
Stayed in November 2023
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