Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Alabama hotel reviews
  4. Gulf Shores hotel reviews
  5. Reviews of Hilton Garden Inn Orange Beach

Reviews of Hilton Garden Inn Orange Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

23092 Perdido Beach Boulevard, Gulf Shores, AL 36561, United States of America

#42 of 336 hotels in Gulf Shores

Guests' Choice

Review Score

Based on 1553 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.9

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony - Pool/Sea View- Non-Smoking
    • Stayed 3 nights

    No parking fees

    Friendly Staff

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Had a good time especially with staff
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 1 night

    Hot tub was dirty at bottom

    Best staff ever !!! Room was normal but amenities were good.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Breakfast was delicious! The entire staff was so friendly and helpful and the location was perfect.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Overall I was pleased with the hotel, the friendly staff and the location.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    I was told about evening dining, when I attempted to order food Monday night was told kitchen was closed on Sunday and Monday, something that should have been mentioned when I checked in and was given flyer announcing the opposite. They even had a menu sitting out just to tease!! At times the check in staff were not responsive when there were people waiting for service, being overly conversational with a customer while the rest of us waited and waited for someone to help.

    The locations was fine, next to the beach. Staff were very friendly and I like that they offered dining outside of traditional breakfast option.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevators. Those sliding see through bathroom doors. Loud and no privacy!!!

    The accommodating service.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Hate that check in was at 4pm usually we arrive about 2hrs before and we've never had a problem getting accommodate at other hiltons or if they didn't they would let us have use of the facilities but the reception staff really wasn't hospitable at all idk if it was because I was Hispanic because with the white customers before me they where all smiles and laughs but as soon as I came up it was a total switch even when I tried to make conversation with them they didn't really pay attention

    I liked that the rooms where clean

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Good overall, liked pool and sauna also.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Lumpy hard worn out mattress on bed.

    Good breakfast, waitress Dionna was excellent.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    We do like Hilton hotels .
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This hotel needs renovations bad ! The carpet was filthy the bed was so uncomfortable.

    On the beach , parking was good too. The staff was very nice and friendly!

    Stayed in April 2024

  • Reviewed: March 25, 2024

    7.0
    If I come back, I’ll try somewhere else. As far as all employees they were exceptional!!!
    • Leisure trip
    • Solo traveler
    • King Room with Bath Tub - Disability Access and Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    No ramp to the beach ,outdated and had someone turn my lock twice in one night

    Location and hot tubs

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Nice location.... Comfortable stay!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that breakfast wasn't really included with the room. It was an extra fee. Parking explicitly states the extra fee, but breakfast wasn't explicitly stated, or I missed that. I probably would have chosen a different location had I payed closer attention to that. I just think the room was too pricey to not include breakfast in the rates.

    Check-in was easy, the room was clean and comfortable, Beach Access was amazing. The staff was very friendly and knowledgeable.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Disability Access and Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    The front desk clerks weren't very helpful with giving a breakdown of complimentary services at the hotel. We had to use one elevator for majority of our stay which was an inconvenience.

    The location is great, right on the beach.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    We expected more from a Hilton Hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 14 nights
    • Submitted from a mobile device

    Breakfast was overpriced and cold. It would have been nice to have a room safe.

    The pool area and walkway to the beach were very nice.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    It was a very restful vacation. we mostly sat on the beach and enjoyed the view.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights

    We had no hot water in the mornings for showers, and we could not get housekeeping to come remove trash and used towels and such. Not sure why. We actually requested them to come and still no service. They did comp us a couple days and gave us free parking because of the problem.

    We loved that the hotel is right on the beach and also that it has a pool and hot tub. The balcony that gave us a view of the gulf was also a plus.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    So close to perfect! Will be back!
    • Leisure trip
    • Family with young children
    • King Deluxe
    • Stayed 1 night
    • Submitted from a mobile device

    Beds weren't as comfortable as I'd hoped. My room phone was out of service during my stay.

    The location, nearby amenities/activities, ease of beach access, hotel amenities

    Stayed in February 2024

  • Reviewed: February 26, 2024

    9.0
    Bad upgrade
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I paid for a upgrade to a pool view and ocean but got neither

    The staff and location

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Relaxing
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access and Hearing Accessible
    • Stayed 1 night

    The charge for parking

    The beach The bistro staff

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    We were there to relax and recharge snd things were great!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Have no complaints

    Hot tub was nice and the pool was heated. We were there in February and it was a cold weekend but the room was nice and warm and the staff was great.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Balcony - Pool/Sea View- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice size. Not too big. Close to beach. Great views. Clean facilities.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access and Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The charge for parking!! That should always come with your room!!

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Great hotel on the beach for New Year's Eve.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Parking is $10/day. You have to ask for room service to clean room or leave fresh towels.

    All rooms have a balcony with at least a partial view of the beach. The pool is heated which is important when staying in January.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Had a relaxing stay
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Tv cut out during ballgame, laundry buggies always in hallway, our car was hit in the parking lot no cameras, $10 parking fee, $125 too much pet fee

    Staff friendly, clean, beds comfortable, walk out to the beach

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    We was not able to take shower because of no hot water the whole time we was there.

    The area

    Stayed in December 2023

  • Reviewed: January 4, 2024

    9.0
    Good place to stay
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet is a little dirty.

    Location is great! Stayed there before.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Overall great, the beach brings much needed peace & having my dog with me-priceless!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was uncomfortable

    Beach out the back door

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: