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  5. Reviews of Comfort Inn Ottawa Starved Rock Area

Reviews of Comfort Inn Ottawa Starved Rock Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

120 W Stevenson Road, Ottawa, 61350, United States of America

#8 of 8 hotels in Ottawa

Guests' Choice

Review Score

Based on 151 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.5

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    7.0
    My grandkids had fun. The indoor pool was great.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The front desk employee wasn't nice ,he behaved as if he didn't want us there.

    Easy to get to. Close to restaurants.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Good experience
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The towels in the pool

    Dig friendly

    Stayed in April 2024

  • Reviewed: April 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom was too small and water pressure was too low on the shower.

    Was ok, need Bacon add to it.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Excellent value in a motel catering to working people and low-key tourists in a small town.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    I could hear other guests' bathrooms from my own room. The shower made a loud sound. You must request room service if you want the trash taken out and fresh towels. I thought that would happen every day.

    The place is clean and orderly. Everything is quiet and staff are very helpful. The motel has a good fitness room and pool. The guests are blue collar employees traveling for their jobs and families visiting local state parks. The guests and staff are friendly and quiet.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Good hotel and nice room
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Are room was facing the parking lot and we could hear the bar across the street. Also when we took our dog out to go potty through the side door, there wasn't an ashtray out there for smokers and there was cigarette butts all over the ground. When we took our dog out back there was an ashtray out there but the side door was closer from our room. Our room was right next door to the breakfast lounge and in the morning at times it would get a little loud.

    I liked that they allow dogs and the pet fee was reasonable. The breakfast was pretty good also. The room was clean and bed was comfortable. We only where there one night. First floor was convenient to everything we needed.

    Stayed in February 2024

  • Reviewed: November 28, 2023

    8.0
    Great place, recommend!
    • Leisure trip
    • Solo traveler
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tasty and convenient.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    6.0
    Not clean and very upset with the room we stayed in however I loved the staff and they were wonderful people to my famil
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    First, the room clearly hadn’t been properly cleaned. There were pee stains on the toilet seat and pubic hair in the bath tub. The window seal had a hole in it and it was cold out. I really wished they had liquid soap. Can’t use bar soap. It makes me break out. So I ended up having to use my own body wash for every time we used the bathroom. Don’t think we are going to ever stay here again. I guess that’s what we get for wanting to stay somewhere cheaper.

    The only things I really like about the property was the staff and the fact it was down the highway from where we were meeting family for Thanksgiving.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    7.0
    I would rate the property as good.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway carpeting was dirty and stained. The elevator was dirty. The bathroom floor in our room was sticky.

    Convenient location, close to restaurants, the bed was very comfortable.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the tiles had cracks, windows were missing locks, some smell when you entered elevator and room.

    Breakfast, free parking

    Stayed in October 2023

  • Reviewed: October 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Tiles need to be redone, not very clean

    Bed was comfortable

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The doors are not kid friendly. We have an almost 2 year old who could open the door even with the bar lock. All he had to do was pull the door hard enough and it would unlock the lock. When my husband was taking our stuff to the car he found another little boy around the same age as ours in the hall who had gotten out of his room too.

    I liked the hot tub.

    Stayed in October 2023

  • Reviewed: August 14, 2023

    7.0
    Just OK
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A bit expensive for what it is. The rooms start to be dated. The pool a bit cold and slippery: something has to be done to avoid an accident. Still using disposal tableware which is a shame, what a waste…

    Confortable bed, breakfast included and access to the pool/jacuzzi.

    Stayed in August 2023

  • Reviewed: July 20, 2023

    6.0
    not a Holiday Inn
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    POOL CLOSED. what is up with turning off pool in the summer? the bathroom was a toilet and tub. In the room was sink and mirror?? Very uncomfortable. If you can do it stay at the Holiday INN across the street.

    the hotel is ok. first we were given a room and the room door was open with other peoples stuff in it. went back to desk and got room on the second floor. room was clean enough. outside carpet DIRTY. IT was ok for one night.

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    I was staying in Ottawa as my fathers funeral neral was in Streator.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Did not change out our towels or coffee. Had to locate staff to exchange those svcs

    Stayed in June 2023

  • Reviewed: June 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    not enough towels in the room

    close to restaurants, store and gas station

    Stayed in May 2023

  • Reviewed: June 9, 2023

    7.0
    Decent hotel, quiet area, good value
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Exterior needs a little TLC, looks a bit rundown. Interior is clean but ready for some renovation as well.

    Great staff, helpful and accommodating

    Stayed in June 2023

  • Reviewed: April 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    some of the bathroom tiles were broke and it felt like you could go through the floor in the bathroom tub

    close for what we needed and clean rooms

    Stayed in March 2023

  • Reviewed: April 11, 2023

    7.0
    pros outweighed cons
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    toilet ran all night- air conditioner struggled - shower water pressure needs to be resolved

    location

    Stayed in April 2023

  • Reviewed: March 28, 2023

    7.0
    Clean and comfortable, but nothing fancy
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    The room was a bit overpriced for what it was. The in-room refrigerator did not work at all. We had bought beers from a local brewpub to drink in the evening while watching a movie on cable, and we couldn't chill them.

    The room was simple, nothing fancy, but very clean. Bed was comfortable. The free breakfast was a filling hot breakfast, which was nice (waffles, biscuits and gravy, eggs and sausage, etc). Location-wise it was conveniently close to Starved Rock, which is why we were there.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tiles where cracked and not really attached to the floor. In both rooms I rented. The biggest complaint is that the pool and hot tub was out of order. That was the main reason for staying there.

    Nice rooms. Nice lay out with big bed

    Stayed in March 2023

  • Reviewed: November 10, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Nonsmoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Price didn’t match accommodations.

    Excellent location. Friendly staff.

    Stayed in November 2022

  • Reviewed: October 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    Food was okay but could have been a lot hotter, it was barely warm.

    Stayed in October 2022

  • Reviewed: August 5, 2022

    8.0
    Was very quiet we had a good time
    • Leisure trip
    • Family with young children
    • King Room with Roll-in-Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was close to lots places gas station /food Aldi I was close to a beautiful park.

    I like the location of quiet area

    Stayed in August 2022

  • Reviewed: May 26, 2022

    6.0
    I was grateful to be there after a long day.
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was noisy all night long, finally got to sleep around 3:30am. Big semis parking during the night. But lovely people when I met them.

    great location, easy access. comfortable bed.

    Stayed in May 2022

Showing 1 - 25

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