120 W Stevenson Road, Ottawa, 61350, United States of America
#8 of 8 hotels in Ottawa
Guests' ChoiceBased on 151 hotel reviews
7.5Cleanliness
8.2
Comfort
8.0
Location
8.5
Facilities
7.6
Staff
8.2
Value for money
7.5
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 27, 2024
Kimberly
United States of AmericaThe front desk employee wasn't nice ,he behaved as if he didn't want us there.
Easy to get to. Close to restaurants.
Stayed in May 2024
Reviewed: April 29, 2024
Catherine
United States of AmericaThe towels in the pool
Dig friendly
Stayed in April 2024
Reviewed: April 4, 2024
Tim
United States of AmericaBathroom was too small and water pressure was too low on the shower.
Was ok, need Bacon add to it.
Stayed in March 2024
Reviewed: February 26, 2024
John
United States of AmericaI could hear other guests' bathrooms from my own room. The shower made a loud sound. You must request room service if you want the trash taken out and fresh towels. I thought that would happen every day.
The place is clean and orderly. Everything is quiet and staff are very helpful. The motel has a good fitness room and pool. The guests are blue collar employees traveling for their jobs and families visiting local state parks. The guests and staff are friendly and quiet.
Stayed in February 2024
Reviewed: February 12, 2024
Paige
United States of AmericaAre room was facing the parking lot and we could hear the bar across the street. Also when we took our dog out to go potty through the side door, there wasn't an ashtray out there for smokers and there was cigarette butts all over the ground. When we took our dog out back there was an ashtray out there but the side door was closer from our room. Our room was right next door to the breakfast lounge and in the morning at times it would get a little loud.
I liked that they allow dogs and the pet fee was reasonable. The breakfast was pretty good also. The room was clean and bed was comfortable. We only where there one night. First floor was convenient to everything we needed.
Stayed in February 2024
Reviewed: November 28, 2023
Teresa
United States of AmericaTasty and convenient.
Stayed in November 2023
Reviewed: November 25, 2023
Jennifer
United States of AmericaFirst, the room clearly hadn’t been properly cleaned. There were pee stains on the toilet seat and pubic hair in the bath tub. The window seal had a hole in it and it was cold out. I really wished they had liquid soap. Can’t use bar soap. It makes me break out. So I ended up having to use my own body wash for every time we used the bathroom. Don’t think we are going to ever stay here again. I guess that’s what we get for wanting to stay somewhere cheaper.
The only things I really like about the property was the staff and the fact it was down the highway from where we were meeting family for Thanksgiving.
Stayed in November 2023
Reviewed: October 18, 2023
Mark
United States of AmericaThe hallway carpeting was dirty and stained. The elevator was dirty. The bathroom floor in our room was sticky.
Convenient location, close to restaurants, the bed was very comfortable.
Stayed in October 2023
Reviewed: October 11, 2023
Parikshit
United States of AmericaSome of the tiles had cracks, windows were missing locks, some smell when you entered elevator and room.
Breakfast, free parking
Stayed in October 2023
Reviewed: October 10, 2023
Tricia
United States of AmericaTiles need to be redone, not very clean
Bed was comfortable
Stayed in October 2023
Reviewed: October 9, 2023
Cliff
United States of AmericaThe doors are not kid friendly. We have an almost 2 year old who could open the door even with the bar lock. All he had to do was pull the door hard enough and it would unlock the lock. When my husband was taking our stuff to the car he found another little boy around the same age as ours in the hall who had gotten out of his room too.
I liked the hot tub.
Stayed in October 2023
Reviewed: August 14, 2023
Elodie
United States of AmericaA bit expensive for what it is. The rooms start to be dated. The pool a bit cold and slippery: something has to be done to avoid an accident. Still using disposal tableware which is a shame, what a waste…
Confortable bed, breakfast included and access to the pool/jacuzzi.
Stayed in August 2023
Reviewed: July 20, 2023
Judith
United States of AmericaPOOL CLOSED. what is up with turning off pool in the summer? the bathroom was a toilet and tub. In the room was sink and mirror?? Very uncomfortable. If you can do it stay at the Holiday INN across the street.
the hotel is ok. first we were given a room and the room door was open with other peoples stuff in it. went back to desk and got room on the second floor. room was clean enough. outside carpet DIRTY. IT was ok for one night.
Stayed in July 2023
Reviewed: June 22, 2023
Peggy
United States of AmericaDid not change out our towels or coffee. Had to locate staff to exchange those svcs
Stayed in June 2023
Reviewed: June 17, 2023
Amber
United States of Americanot enough towels in the room
close to restaurants, store and gas station
Stayed in May 2023
Reviewed: June 12, 2023
Mommabear94
United States of AmericaThere was nothing about this hotel i did not like!
Great location, breakfast was great! Rooms were very clean and it was a great price for last minute needing a room. The pool was closed for work and cleaning so I had some cranky kids but we made it!
Stayed in March 2023
Reviewed: June 9, 2023
Art
United States of AmericaExterior needs a little TLC, looks a bit rundown. Interior is clean but ready for some renovation as well.
Great staff, helpful and accommodating
Stayed in June 2023
Reviewed: April 22, 2023
Larissa
United States of Americasome of the bathroom tiles were broke and it felt like you could go through the floor in the bathroom tub
close for what we needed and clean rooms
Stayed in March 2023
Reviewed: April 11, 2023
Philip
United States of Americatoilet ran all night- air conditioner struggled - shower water pressure needs to be resolved
location
Stayed in April 2023
Reviewed: April 5, 2023
Judy
United States of AmericaListed above thank you.
All staff was very nice and very helpful friendly, complementary breakfast, coffee, tea, juices was a very nice not to fancy but nice breakfast selection. Nice touch having public washer/dryer loved the single kirieg coffee pot in the room. Pool was not available due to filter pump issues due to weather on Friday March 31st my flight for Sat. April 1st was canceled and rebooked for Sunday when I advised the front desk clerk advising I would extend my stay an additional day being advised there would not be any additional charge I felt this was top notch customer service from all employees during my stay great job. I am a smoker I do not smoke In my home would not smoke in yours other people were leaving the back door open with a rock do not feel was safe for other guests
Stayed in April 2023
Reviewed: March 28, 2023
Jennifer
United States of AmericaThe room was a bit overpriced for what it was. The in-room refrigerator did not work at all. We had bought beers from a local brewpub to drink in the evening while watching a movie on cable, and we couldn't chill them.
The room was simple, nothing fancy, but very clean. Bed was comfortable. The free breakfast was a filling hot breakfast, which was nice (waffles, biscuits and gravy, eggs and sausage, etc). Location-wise it was conveniently close to Starved Rock, which is why we were there.
Stayed in March 2023
Reviewed: March 20, 2023
James
United States of AmericaThe tiles where cracked and not really attached to the floor. In both rooms I rented. The biggest complaint is that the pool and hot tub was out of order. That was the main reason for staying there.
Nice rooms. Nice lay out with big bed
Stayed in March 2023
Reviewed: December 18, 2022
Trish
United States of AmericaOnly thing - at breakfast, the coffee machine did not work so I opted for tea and bought coffee at the convenient store.
Nice, clean room, plenty of pillows!
Stayed in December 2022
Reviewed: November 10, 2022
Tim
United States of AmericaPrice didn’t match accommodations.
Excellent location. Friendly staff.
Stayed in November 2022
Kungshamn, Sweden
Natal, Brazil
Skerries, Ireland
Sint-Maria-Lierde, Belgium
Safranbolu, Turkey
Murmansk, Russia
Dar es Salaam, Tanzania
Brooklyn, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content