1320 East Cary Street, Richmond, VA 23219, United States of America
#10 of 74 hotels in Richmond
Guests' ChoiceBased on 235 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.3
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Meghan
United States of AmericaNo on site parking
Located right downtown in the middle of everything literally. This is my go to place I love it here!
Stayed in March 2024
Reviewed: May 13, 2024
Dawn
United States of AmericaThe location and the shuttle service, Richard was fantastic.
Stayed in May 2024
Reviewed: April 28, 2024
Theresa
United States of AmericaI have a hard time believing that I was sleeping in a king sized bed? There were three of us traveling and we had a king size room with a pullout sofa. The pullout sofa was not comfortable even remotely. I have to be honest. And I have a hard time believing that the bed we were sleeping and was a king size. And the only reason I say that is because I was sharing it with a friend. Not my husband.
Perfect location. Clean facility.
Stayed in April 2024
Reviewed: March 31, 2024
Chauffelait1963
United States of AmericaIt would be nice if they had free breakfast. Otherwise, a restaurant opened during the day would be welcomed.
Our room was nice and clean. The bed is very comfortable.
Stayed in March 2024
Reviewed: March 27, 2024
Iris
United States of AmericaThe staff was very friendly. The valet, Cliff, was outstanding in customer service skills and very helpful when I asked for directions to places. On one of the days, it was raining, and I wanted to walk down the street to a restaurant. He lent me his umbrella. I was touched by such a nice, genuine gesture.
Stayed in March 2024
Reviewed: February 8, 2024
Ashley
United States of AmericaDid not eat it only due to going out to another restaurant.
Stayed in January 2024
Reviewed: February 1, 2024
Marilyn
United States of AmericaUnfortunately because of the area parking is only Valet and a bit high but that is the city. The bar area was nice but WOW, I had a Sauvignon blanc - the only one they had and it was $15 for 6 ounces. Considering you are sitting in the middle of a lobby bar at a Marriott Courtyard, give me a break. The bottle wouldn’t cost as much at the wine store. That was a rip off downtown or not.
The location is very good to easily find a place to grab a bite or have a drink. Dry historic area. We arrived after a 9 hour car trip from Jax Beach and we were quickly registered. The bed and shower were good and the AC after maintenance came to check why it was not cool in our room was good also. We were greeted at the valet station by Yoshua who was engaging, helpful and efficient. As we left we had the extreme pleasure to deal with Cliff to check out our car. He not only helped us with leaving, but we talked about the historic value of the area and gave us some history facts that were very interesting,
Stayed in January 2024
Reviewed: January 14, 2024
Charles
United States of AmericaThe selection of whiskey at The Fall Line Grille is a little lacking.
Absolutely adore this property. The check-in is easy as the staff are friendly and knowledgeable..location, location- the convenience
Stayed in November 2023
Reviewed: January 4, 2024
Sneha
United States of AmericaClean rooms, very nice hotel staff, overall a great experience.
Stayed in December 2023
Reviewed: December 11, 2023
Shareljia
United States of AmericaValet is pricey!
Stayed in December 2023
Reviewed: October 5, 2023
Terrell
United States of AmericaNo parking
Very clean and close to everything
Stayed in October 2023
Reviewed: October 3, 2023
Brian
United States of AmericaThe price of the drinks from the bar is exorbitant.
Comfortable clean accommodations. Facility looks well maintained too.
Stayed in October 2023
Reviewed: September 25, 2023
Pendleton
United States of AmericaNothing
The staff were so lovely and helpful
Stayed in September 2023
Reviewed: August 30, 2023
Joe
United Arab EmiratesInconsistent cleaning of my room
Stayed in August 2023
Reviewed: August 21, 2023
Rhalinda
United States of AmericaI loved it!
It was nice and clean!
Stayed in August 2023
Reviewed: August 10, 2023
William
United States of AmericaNo problem.
Convenient for walking to nearby attractions and restaurants.
Stayed in August 2023
Reviewed: August 3, 2023
Kristi
United States of AmericaBetter ventilation in the bathroom would have been nice. After a hot shower the steam set off our smoke alarm.
The staff was great!
Stayed in July 2023
Reviewed: August 1, 2023
John
United States of AmericaNot the best of areas for late night activities. This was a post-race stay.
Walking distance to local restaurants. Hotel bar, coffee.
Stayed in July 2023
Reviewed: July 31, 2023
Deborah
United States of AmericaNo dislike
Stayed in July 2023
Reviewed: July 25, 2023
Retta
United States of AmericaThey need to upgrade the number of usb ports for charging computers, iPhones, and watches.
The hotel is conveniently located in Shockoe walking distance to the river, boat canal rides, the mural walk and many excellent restaurants.
Stayed in July 2023
Reviewed: July 14, 2023
Beeson
United States of AmericaThere was nothing that we didn't like, so there's no complaint here
The courtyard was great,the staff was very helpful, the room was very comfortable
Stayed in June 2023
Reviewed: July 2, 2023
Derek
United States of AmericaDetrick the valet and Gary the bartender, were beyond exceptional. These two men need a raise!
Stayed in July 2023
Reviewed: June 29, 2023
Honadel
United States of AmericaValet parking (although convenient) was $32.00 per night. Next time we’ll use a different parking garage.
The location was excellent for exploring Richmond. Close to many restaurants and walking distance to museums. Lobby offers convenient breakfast and had a nice bar area.
Stayed in June 2023
Reviewed: June 23, 2023
Shantell
United States of AmericaDidn’t have free parking
Location and the friendly staff
Stayed in June 2023
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