651 Five Cities Drive, Pismo Beach, CA 93449, United States of America
#9 of 29 hotels in Pismo Beach
Guests' ChoiceBased on 1053 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Ruby
United States of AmericaThere was nothing we didn't like.
Loved it all. the front desk was very nice to us all. If we needed anything extra or more linens and pillows, they delivered it as soon as they could.
Stayed in May 2024
Reviewed: May 13, 2024
Nancy
United States of AmericaNo assign parking spaces
I loved it! Everything is so complimentary from the pool to the gym. Breakfast was great too
Stayed in May 2024
Reviewed: May 11, 2024
Sarah
New ZealandEverything, rooms, pool, breakfast. Beautiful building
Stayed in May 2024
Reviewed: May 9, 2024
Casey
United States of AmericaThe property was very clean. We loved the happy hour and the free breakfast .The staff was very helpful. That location was close to many attractions.
Stayed in May 2024
Reviewed: May 9, 2024
Monica
United States of AmericaMinor dislike and not too big of a deal, but a workout mat would be nice in the gym. I love the variety of equipment, but a mat is the only thing missing.
The rooms were clean as well as other facilities, like the gym and dining area. I really enjoyed the breakfast, definitely a lot of varieties, which is awesome. My family enjoyed our stay, and kids loved it! Especially the pool area.
Stayed in May 2024
Reviewed: May 6, 2024
Vm
United States of AmericaThe only issue i had was that housekeeping DID NOT change the sheets, nor made the bed on Sat. We asked that they do, but they only left clean towels.
The property was clean and the room was excellent!
Stayed in May 2024
Reviewed: May 6, 2024
Jaysin
United States of AmericaDisorderly breakfast
Large room. Nuce bed
Stayed in March 2024
Reviewed: May 6, 2024
Friedauer
New ZealandThe bathroom was small as all of our accomodation was .
The room was clean, comfortable beds. Breakfast was awesome too.
Stayed in April 2024
Reviewed: April 29, 2024
Ms
United States of AmericaThere isn't too much bad stuff other than I wish they have a wider variety of food. Don't get me wrong, the food is good. I just didn't like that a bowl of yogurt is there for everybody to just use a spoon to grab which I will prefer to have individual yogurt instead.
I love the room. The bed and everything was comfortable and very roomy. I also like breakfast as well but I wish they have more food options. I think I would prefer to have individual yogurts instead of having a bowl of yogurt for everybody to share or grab from. Other than that it's a really nice place.
Stayed in April 2024
Reviewed: April 21, 2024
Giselle
United States of AmericaI didn’t like that there was no shower caps and the refrigerator the inside of the doors the handles were broken off, and there was only one elevator, and it was really far from our room and were seniors
Overall, the stay in the room was nice. The breakfast was very good the whole facility I did like it. We only went for one day so I didn’t experience the pool or anything else.
Stayed in April 2024
Reviewed: April 10, 2024
Ketan
United Arab EmiratesGood Room and surrounding
Stayed in April 2024
Reviewed: April 10, 2024
Maria
United States of AmericaEverything was good, maybe bigger pool towels.
Breakfast was excellent, a lot of choices were offered, dining room was big and comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Robert
United States of AmericaEverything was good.
The rooms were spacious and clean. The property was well taken care of.
Stayed in April 2024
Reviewed: April 8, 2024
James
United States of AmericaNot much to say here
Family oriented, Friendly Staff, Bar was a plus! Breakfast was good Very clean!!
Stayed in April 2024
Reviewed: April 8, 2024
Ziqin
United States of AmericaGood Staff service, nice hot tub, my kid had a lot of fun! A variety of breakfast!
Stayed in April 2024
Reviewed: April 7, 2024
Debbie
United States of AmericaA second elevator would be helpful.
Great breakfast and deal. Very very crowded one morn but the staff handled all wonderfully. Love how dog friendly the hotel is which is why we have stayed many times. Dog park unfortunately flooded but many areas to otherwise walk.
Stayed in March 2024
Reviewed: April 3, 2024
James
SpainThe room was spacious with plenty of space to stretch out. It was nice to have a warm breakfast. Staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 2, 2024
Melissa
United States of AmericaWhen we got there at 2:15 they said our room was ready but we couldn’t check in until 3 unless we wanted to pay a fee. If the room is ready and it’s literally not going to be incurring any additional resources from the hotel why wouldn’t we just we able to check in 45min sooner? Really bad customer service.
The pool and room were great. The complimentary drinks were nice and the breakfast buffet was all great!
Stayed in March 2024
Reviewed: March 28, 2024
Rodriguez
United States of AmericaThe wifi sucks
We loved everything
Stayed in March 2024
Reviewed: March 26, 2024
Saldana
United States of AmericaBreakfast was great, and the room was nice and clean.
Stayed in March 2024
Reviewed: March 24, 2024
Scott
United States of AmericaIt rained most of the night. The rain gutter down spout outside of room 140 on the parking lot window was separated in two pieces and the water coming down the down spout made noise hitting the bottom ell. If it didn’t rain there wouldn’t be any noise.
Stayed in March 2024
Reviewed: March 24, 2024
Vaisau
United States of AmericaWe had a fantastic stay at this hotel with our family of six, including four daughters. The location was superb, offering easy access to nearby attractions and the beach. The complimentary shuttle service to the beach and back was incredibly convenient, allowing us to explore the area without worrying about transportation. One of the highlights of our stay was the complimentary breakfast, which not only saved us money but also ensured that everyone in the family had a satisfying start to the day. Additionally, the cherry on top was the complimentary drink offered to each adult every night, adding a touch of relaxation and indulgence to our evenings. Overall, we were impressed by the hotel's amenities, especially considering the value they added to our family vacation. We would highly recommend this hotel to other families looking for a comfortable and enjoyable stay in the area.
Stayed in March 2024
Reviewed: March 19, 2024
Nestor
United States of AmericaThe rooms were spacious, clean and comfortable. The breakfast was beyond what we expected. It was delicious! We all enjoyed our stay.
Stayed in March 2024
Reviewed: March 19, 2024
Constance
United States of AmericaLoved the design, the excellent caring staff, but the place is huge encircling a large pool. Great for families and long vacations. Great for one night or two, passing through -and you want security for your expensive SUV with things in it. This white colored, kind of like Portugal design, wonderful to park and run to beach and sites and restaurants --this kind of affordable, but perfect hotel, clean, perfect beds, baths, and floors, fits the average vacationer's needs. Or passing through. We were passing through. THE PRICE IS RIGHT. The security is RIGHT. The spacious sitting room separate from bedroom, 2 TV's is right. Guests who aren't planning to hang out at their hotel --this one is THE ONLY ONE TO STAY IN. It's near the beach and especially family oriented price range and cleanliness for the kids.
Stayed in March 2024
Bonassola, Italy
Zandvoort, Netherlands
Playa de Palma, Spain
Podčetrtek, Slovenia
Cabo San Lucas, Mexico
Playa Blanca, Spain
Romanèche-Thorins, France
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content