8778 Gateway Boulevard East, El Paso, TX 79907, United States of America
#6 of 99 hotels in El Paso
Guests' ChoiceBased on 825 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
8.9
Value for money
9.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Jeniffer
MexicoIn general everything was good, the room was very clean, the check in was quick and easy
Stayed in April 2024
Reviewed: April 26, 2024
Stephens
United States of AmericaGreat value. Nothing fancy but very clean. The bed was comfortable. Towels a bit thin but adequate. The place was quiet and we got a good night's sleep. Would definitely stay again.
Stayed in April 2024
Reviewed: April 23, 2024
Teresa
United States of AmericaClean, large room, fantastic shower, Kung bed, laundry, great staff.
Stayed in April 2024
Reviewed: April 23, 2024
Teresa
United States of AmericaThis place is ver clean, large rooms, laundry and great staff.
Stayed in April 2024
Reviewed: April 15, 2024
Saenz
United States of AmericaEverything is very good
Very Clean and nice
Stayed in March 2024
Reviewed: April 15, 2024
Duane
United States of AmericaNewer facility and the cleanliness.
Stayed in April 2024
Reviewed: April 7, 2024
Rodney
New ZealandWe could hear the water running down the pipes from the room above, when someone used it.
We like the table and chairs, as well as a desk. The decor was blue and white, which was nicer than most drab hotel rooms.
Stayed in April 2024
Reviewed: April 6, 2024
Kimberly
United States of Americanothing
Room was nice and spacious and clean. Breakfast was great , nice variety of food. Staff was nice and friendly.
Stayed in April 2024
Reviewed: March 28, 2024
Nathan
United States of AmericaEverything was good.
Staff was great.
Stayed in March 2024
Reviewed: March 27, 2024
Julie
United States of AmericaVery clean and a great value! Staff is very professional. Convenient location for travelers. Safe for solo travelers!
Stayed in March 2024
Reviewed: March 18, 2024
Magallanes
United States of AmericaNo complaints
Place was excellent
Stayed in March 2024
Reviewed: March 11, 2024
Pamela
CanadaEasy to find, nice friendly staff.Good breakfast and easy parking.
Stayed in March 2024
Reviewed: February 28, 2024
Jessica
United States of AmericaThe staff was friendly, the rooms were big and everything was nice and clean.
Stayed in February 2024
Reviewed: February 15, 2024
Angela
United States of AmericaThe morning lady was rude each time we went in
Very friendly evening associate working he was very helpful
Stayed in December 2023
Reviewed: February 11, 2024
Pedregon
United States of AmericaThe only thing I did not like was the shower, was (somewhat) messy, and very cold to get either in or out of the shower.
I thoroughly enjoyed almost everything about the room.
Stayed in February 2024
Reviewed: February 10, 2024
Kathy
United States of AmericaThe room was clean and comfortable. Breakfast was good. The price was good for the area.
Stayed in February 2024
Reviewed: February 6, 2024
Gerard
United States of AmericaNot within walking distance to anything
Like an oasis in the city. Very clean and well maintained.
Stayed in February 2024
Reviewed: January 30, 2024
Adriana
United States of AmericaA lot of noise from cars
It is easy to get to and clean
Stayed in December 2023
Reviewed: January 27, 2024
Lena
United States of AmericaCould have used one more light over the table, and a longer shower curtain--though it worked okay.
Helpful staff. No freezer compartment in our fridge, but desk person bagged and froze our freezer paks overnight for us.
Stayed in January 2024
Reviewed: January 25, 2024
Pw98
MexicoIt's very close to the I10 highway so there,s a lot of noise all through the night. Especially the sports cars running up their RPM,s is very annoying.
I like the cleanliness of this hotel and it's rooms! Will stay again.
Stayed in December 2023
Reviewed: January 25, 2024
Eldra
United States of AmericaThey weren't very friendly, didn't smile? Didn't go out of the way to make you feel like they wanted you there.
The place was clean quiet cozy warm loved it
Stayed in January 2024
Reviewed: January 24, 2024
Miguel
United States of AmericaVery clean and I prefer hotels with floor no rugs!
Great location
Stayed in November 2023
Reviewed: January 8, 2024
Jorge
United States of AmericaService, cleaning & Price!!! 👌
Stayed in January 2024
Reviewed: January 4, 2024
Andrew
United States of AmericaGreat staff, thanks for accommodating my slight change of date
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content