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  5. Reviews of Coratel Inn & Suites by Jasper Inver Grove Heights

Reviews of Coratel Inn & Suites by Jasper Inver Grove Heights

5492 South Robert Trail, Inver Grove Heights, MN 55077, United States of America

#4 of 4 hotels in Inver Grove Heights

Guests' Choice

Review Score

Based on 462 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.6

  • Staff

    6.5

  • Value for money

    7.1

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: May 12, 2024

    6.0
    Nice room nice location
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was dirty maybe forgot to clean it

    Location

    Stayed in May 2024

  • Reviewed: April 28, 2024

    6.0
    We celebrated my daughters birthday and had a wonderful time enjoying the facility.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator smelt like some one urinated in it. There wasn’t much for breakfast.

    The lobby was beautiful. The room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    5.0
    Boo this hotel!
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff, the free breakfast, the room,... Outside of the location it wasn't a very positive experience.

    Location. Lots of food options near and easy access to highways.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    So so
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The room that's described is not the room we received. Made note of that and nothing was really ever done about it. That was frustrating.

    The location was nice. Access to highways and a lot of food and convenience store options.

    Stayed in March 2024

  • Reviewed: January 30, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    As I just said, missing wheel on a chair, missing remote... Actually, I jacked the one I found in the exercise room 😁

    Room size. I'd stayed there before, but I must say the first stay... The room was much better! This room, the TV remote was missing,chair had a missing wheel! Little things like that

    Stayed in January 2024

  • Reviewed: January 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Comfort kitchen

    Stayed in January 2024

  • Reviewed: September 4, 2023

    7.0
    It was ok
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was rude when I checked in and when I checked out. Room was not cleaned well. Shower was leaking

    Good location. Easy to find. Bed was very comfortable.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast ended at 9 and we were really hungry. We arrived late and I felt disappointed that we missed it.

    Big spacious rooms and lovely clean beds. I felt it was a fantastic bargain for what we paid.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    5.0
    Rudest people I have meet in hospitality service.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were rude threaded to kick us out because our family guest didn't leave cause your not allowed any guests.and she kept treating my wife with rude comments. very disrespectful to her for no reason.will never stay there again..nor will my friends .also my wife is a manager for crown plaza they are worth staying at .treat you well there. Stay away from cortel cop callers and liars. Toom my deposit too.

    Clean .little apts .were perfect good location to stores and fun

    Stayed in July 2023

  • Reviewed: July 20, 2023

    5.0
    It was ok, but not a very good value for the money.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The ad promised a reclining sofa. It turns out they don't have them anymore. The only seating was a broken down chair that was way too soft to sit on for very long.

    Breakfast was very limited. Just some toast and waffles.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    6.0
    Left nite early for fear of damage to car. Asked drinkers not to lean on car and got attitude felt
    • Business trip
    • Solo traveler
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    People drinking in parking lot unsafe feeling

    Stayed in June 2023

  • Reviewed: June 19, 2023

    7.0
    Rooms are comfortable, building was quiet. Cleaning and breakfast offering could have been better.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    The continental breakfast offering was toast...that's it. Being diabetic and not being able to eat bread made it a problem for me. The bathroom fixtures and bedding were adequately clean, but the entire room tile floor was filthy and hadn't seen a mop in a long time, or at least not before I rented the room. I hand washed the floor myself with towels from the bathroom and they were black when I finished. The up side, it wasn't gross carpet.

    The room was comfortable enough, big enough and quiet. Having a kitchen was a real bonus. They allowed my two little Yorkie dogs for $50 a night, which was a little steep in my opinion, but it was nice to be able to have them with me for this trip.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    7.0
    room and location are nice but housekeeping needs to do a proper/better job
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    spiders( killed two small ones) another made home under sink which you could see it when sitting on toilet or in the shower. the lack of cleanliness in the bathroom (previous tenant hair in shower). Breakfast was disappointing.

    the location

    Stayed in June 2023

  • Reviewed: June 3, 2023

    6.0
    Basic, rough around the edges, clean room, false advertising bkfast.
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was supposed to be included. They provided half a bagel, 2 peices of white bread, 1 slice of wheat bread, a toaster, coffee with mini cups, no orange juice. I let the family of four go ahead. Shameful.

    Room was clean

    Stayed in June 2023

  • Reviewed: May 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    I had never heard of a $100 CASH deposit at a hotel until I stayed here. I don't generally carry that amount of cash; and didn't have that. The hotel did allow me to put a $60 cash deposit down which I got back upon checkout. Strange policy. Not sure why they couldn't and wouldn't put the deposit as a hold on a credit card.

    Clean, and comfy. Value was good.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    7.0
    Mandatory $100 Cash Deposit up Front
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel requires a $100 cash deposit. Put in very fine print on bottom of reservation. In addition to having your CC information and photo copying your Drivers License. I have had front desk ask to see ID, not usually keep your personal information on a photo copy. Front desk wasn't very friendly nor helpful. Did not explain Wi-Fi, where my room was, when breakfast was, ask if there was anything else they could help me with, no...enjoy your stay or Thank-Yous. Will not stay here again. Not customer friendly at all.

    The suite was nice and Spacious.

    Stayed in May 2023

  • Reviewed: April 6, 2023

    5.0
    Just ok
    • Leisure trip
    • Travelers with friends
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Sink out by the fridge didn't work at all. The floors were dirty..really dirty. Had to wear shoes or slippers or your feet would be filthy. Half the lights in the bathroom were burnt out. Just lots of little stuff. Room was comfortable enough despite the issues. Breakfast was lame! No decaf..no apple or orange juice and old bread..both days. It snowed a lot Friday night and nobody scooped in front of the door the whole weekend. They did plow the parking lot a bit but never under the front door drive up.

    Location was good. Check in was pretty simple. They ask for a 100$ deposit in cash which is apparently in the tiny fine print. No big deal but I didn't see it so was unaware prior to arrival.

    Stayed in April 2023

  • Reviewed: March 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It's not what they advertised in the pictures my room was nothing similar to what they showed the room to be. The breakfast if you can even called it that was bagels and bread and the machines for the coffee and juices weren't all working.

    The lady at the front desk was nice and it's a quite zone.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    Good
    • Solo traveler
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    I like the fact that it was comfortable for me to get some work done in a quiet and convenient place

    Stayed in March 2023

  • Reviewed: February 11, 2023

    5.0
    Asked for a sheet bc baby got chocolate on it and the staff said no we are not a 24 hour laundromat
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff wasn't so friendly

    Breakfast was just a bagel and juice

    Stayed in January 2023

  • Reviewed: January 2, 2023

    6.0
    short, sweet. might be back
    • Leisure trip
    • Couple
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast that was included in stay was non existent, had issues with TV. resolved quickly but still inconvenient to say the least

    good location, friendly staff

    Stayed in January 2023

  • Reviewed: December 8, 2022

    5.0
    Fair
    • Family with young children
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no carpeting on the floor (which made the room feel cold), the lighting options in the room were garish and inconvenient and it required something like witchcraft and 3 remotes to work the TV. The breakfast was minimal and they didn't even offer coffee creamer.

    The bathroom was light and clean and the kitchenette area was nice. Vending machines were reasonably priced and most were working.

    Stayed in December 2022

  • Reviewed: October 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights

    Found condoms under beds. No breakfast.

    Decent room.

    Stayed in August 2022

  • Reviewed: September 18, 2022

    5.0
    Room experience
    • Leisure trip
    • Solo traveler
    • Queen Room with 2 Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Got a room and go to pre inspect the room it wasn't clean; there is noodle cup on the kitchen counter, and bed was not change out yet. And was assign to another room which is smaller then the one I booked for.

    All rooms have a kitchen area for cooking meals.

    Stayed in September 2022

Showing 1 - 25

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