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  5. Reviews of Palms Casino Resort

Reviews of Palms Casino Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4321 West Flamingo Road, Las Vegas, NV 89103, United States of America

#96 of 219 hotels in Las Vegas

Guests' Choice

Review Score

Based on 2230 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    7.8

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    8.0

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Fantasy King
    • Stayed 4 nights
    • Submitted from a mobile device

    Ivory tower rooms on the pool side get very noisy when there is an event at the pool. Decor/amenities seem somewhat outdated. Price hike during EDC weekend waa to be expected, still feels excessive, though.

    Location with many rooms offering at least partial strip views. Fantasy tower rooms are very tastefully decorated. Great dining options and lively casino.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ivory King
    • Stayed 5 nights
    • Submitted from a mobile device

    When you enter the hotel, they are using a very overwhelming, sweet smelling "house spray." In the halls, public rooms, the elevators, etcetera. I felt sorry for the personal that have to inhale this the whole day!! The other thing is when entering the hotel the awful, loud music!

    Space of the room. Very comfortable bed. The room was quiet.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    8.0
    Exceeded expectations for the value!
    • Leisure trip
    • Couple
    • Ivory King
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom amenities could use some work, one of the shampoo dispensers fell off the shower wall, may want to replace the blow dryers too

    Pool and cabanas were kept in great shape, room was clean, had good options for onsite food / entertainment and I liked that it was not right on the strip, it was more quiet and relaxing.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Didn't regret this choice
    • Leisure trip
    • Couple
    • Ivory King
    • Stayed 3 nights
    • Submitted from a mobile device

    Check-in staff looked like they rather be anywhere else. No information was provided unless specifically asked

    Stylish and modern hotel, plenty of room by the pool. Lots of food choices

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Great room with nice views at an affordable price off the strip!
    • Business trip
    • Solo traveler
    • Fantasy King
    • Stayed 4 nights

    Nothing that I can think of.

    The room is very roomy and beds are comfortable. I booked a King room, but they didn't have it when I checked in so settled in a two queen room. The facilities seem great, but I didn't have a chance to use any as I'm exhausted after each day at the conference. Parking is convenient (and free!) and is always available. I'd come back for personal trips too!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    Good
    • Business trip
    • Group
    • Ivory King
    • Stayed 4 nights

    The only thing I didn´t like was the pool area. It is very small and very crowded. It looked more like human soup than fun. I didn´t use it as it was simply too full.

    The staff was very friendly. The room spacious and clean.

    Stayed in April 2024

  • Reviewed: May 15, 2024

    8.0
    Fun, pricey (food, pool cabana) but we had a great time.
    • Leisure trip
    • Family with young children
    • Ivory Two Queens
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds / pillows not comfortable at all, but overall was a great hotel and Definitely atria would stay again

    Booking .com

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    We had a good time in Vegas and the Palms was nice to stay in. Even accommodated us for an extra night.
    • Leisure trip
    • Couple
    • Ivory King
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was not on the strip. The room could’ve been a bit cleaner (bathroom). The sink clogged up and we did have to wait a couple of hours to have the situation rectified

    The staff were great and the room was comfortable and the staff helped with a room issue.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Great
    • Business trip
    • Solo traveler
    • Ivory King
    • Stayed 1 night
    • Submitted from a mobile device

    I think the sink wasn’t drawing very well.

    Almost everything

    Stayed in April 2024

  • Reviewed: May 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Ivory Two Queens
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool area didn't have enough chairs or umbrellas. Cliental seems low class.

    Nice rooms, nice staff, lots of eating options

    Stayed in May 2024

  • Reviewed: May 10, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Ivory Two Queens
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't like that the pool area was so sectioned off. I didn't feel like having a fun time when there were so many restrictions. Would have been nice to get some little complimentary free treats from the hotel, a coupon for a restaurant, or some chocolate or something.

    We liked the service and the friendly and helpful staff. We liked the casino floor and everything was clean and kept well. Lots of security was nice. Room was clean.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ivory King
    • Stayed 3 nights

    how far it was from the strip.

    clean, rooms nice size , staff was helpful and friendly. Casino didn't smell overwhelmingly of smoke. There are quite a few options of eateries.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Ivory Two Queens
    • Stayed 1 night

    The seating was a bit odd, with limited lounge chairs and shade. I found that to be a little surprising.

    The pool staff and restaurant were great!

    Stayed in May 2024

  • Reviewed: May 5, 2024

    7.0
    Great value off strip with everything you need.
    • Leisure trip
    • Couple
    • Fantasy Corner King
    • Stayed 4 nights
    • Submitted from a mobile device

    Some areas of property are showing some age, but that it is being pretty picky. This is a great value stay as the rooms were very comfortable and recently updated themselves.

    Played long/well enough to be comped breakfast buffet every day of our stay. Food was very good and great variety of items. Serrano cafe is also a great option with gigantic portions.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Nice resort
    • Leisure trip
    • Family with young children
    • Fantasy Two Queens
    • Stayed 4 nights
    • Submitted from a mobile device

    Fridge needs room for other items and not just the mini bar, coffee needs to be included in the room fee, charging 2.15 for crappy hotel coffee is a little petty, beds were too low and soft. Resort fee needs to be stated on the booking page.

    Staff was friendly and helpful, resort smelled nice, despite all the smoking allowed, rooms were nice

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Ivory King
    • Stayed 3 nights

    The resort fee was excessive for the amenities offered.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Good room, little bit far from strip and no coffee and fridge at room.
    • Business trip
    • Group
    • Ivory Two Queens
    • Stayed 5 nights

    Room do not has mini fridge and they don't have coffe machine.

    Little bit far from strip, you will need car or uber, it's not walking distance.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Ivory Two Queens
    • Stayed 3 nights

    Great location off the strip! Amazing views of the strip from the room. Nice pool area!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    9.0
    Excellent hotel that offers good value, nice rooms and free parking.
    • Leisure trip
    • Solo traveler
    • Ivory King
    • Stayed 1 night

    Unfortunately folks enter and exit rooms at all hours and let doors bang shut.

    Ivory Tower room was large and very comfortable. Hotel has free parking, a pleasant casino and many dining options. It is located about 1/2 mile from Strip.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Great stay for a great price
    • Leisure trip
    • Travelers with friends
    • Ivory Two Queens
    • Stayed 3 nights
    • Submitted from a mobile device

    There were any drinking fountains and water bottles are over $7

    It was overall a good place to stay and the rates made it even better.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Great place to stay- cafe staff rude-pool staff you have to flag them down for service
    • Leisure trip
    • Family with young children
    • Ivory Two Queens
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff very unfriendly Front desk only staff that was pleasant

    Pool- restaurants-gaming

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Fantasy Two Queens
    • Stayed 3 nights

    Pool was closed for the season. location was great, very close to the strip but away from the craziness of the strip. the Uber ride very convenient and cheap. I totally recommend this place.

    Stayed in January 2024

  • Reviewed: April 20, 2024

    9.0
    Great overnight stay. I almost don't want to share so it doesn't get overbooked...
    • Leisure trip
    • Solo traveler
    • Ivory King
    • Stayed 1 night

    Like most hotels in Vegas, they charge a "resort fee" (this one was $44) but I never used the pool, didn't need the WiFi, and had to pay $1.50/page to have some emails printed out for me in the business center.

    Checkin was swift, I was offered an upgraded room (which was huge and immaculate), and the valet parking was gratis. The location off the strip was so nice to have (away from the hustle) and the onsite restaurants provided a great array of options.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Average.
    • Leisure trip
    • Family with young children
    • Ivory Two Queens
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms can be cleaner, and beds more comfortable. Staff can be friendlier as well.

    Stayed in March 2024

Showing 1 - 25

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