311 2nd Street, Santa Cruz, CA 95060, United States of America
#54 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 395 hotel reviews
6.2Cleanliness
6.5
Comfort
6.7
Location
9.0
Facilities
6.1
Staff
8.1
Value for money
6.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 1, 2024
Angela
United States of AmericaNo coffee offered in the morning. Office was locked.
No breakfast there
Stayed in December 2023
Reviewed: January 9, 2024
John
United States of AmericaThe metal base of the bed. My feet kept hitting it, making a big clanging noise.
The location and the price was ideal for my needs.
Stayed in January 2024
Reviewed: December 9, 2023
Tomblin
United States of AmericaThe room I had had an adjoining room with it. It was basically a closet with a bed in it. There was no light in this room, so the clerk brought me a tiny table lamp. The bathroom sink was loose from the wall( I think the caulking was the only thing holding it there). There was only one working plug in the entire room, so we had to take turns charging devices(inconvenient with smart devices these days!). Overall, the stay was adequate, but barely.
Location was amazing for going back and forth with small children
Stayed in November 2023
Reviewed: November 29, 2023
Kelly
United States of AmericaOur room was a little run down, but nothing disgusting or gross.
It was quiet. Provided a place to stay.
Stayed in November 2023
Reviewed: October 6, 2023
Alan
United KingdomNo cups or any coffee or tea making facilities bathroom could do with upgrading and very squeaky metal beds
Location, location, location
Stayed in October 2023
Reviewed: October 5, 2023
Jennifer
United States of AmericaThe smell of the cleaner used. Also a very dated hotel, but clean and comfortable and convenient location.
Right next to the Boardwalk. Walking distance from Pier and Boardwalk.
Stayed in October 2023
Reviewed: September 24, 2023
Avalon
United States of AmericaThe toilet seat was cracked and it did pinch skin when sat on. Bed frame hollow metal made loud sounds when we bumped it with our feet on accident; also makes obvious deep sounds when rolling over on bed.
The location is amazing, rooms are simple and just what you need for a chill and quick stay. Hot water took a while to warm up however it was able to get really hot! Easy browsing cable channels on TV, aircon for hot and humid days.
Stayed in September 2023
Reviewed: September 8, 2023
Stephen
United States of AmericaShower didn't work; no hot water in the sink ...
Room was fine; there was no breakfast; location was perfect (morning walks on the beach). Couldn't get the shower to work, no hot water in the sink, no coffee set-up, good responses from staff ... you get what you pay for. I was not disappointed.
Stayed in September 2023
Reviewed: August 7, 2023
Karen
United States of AmericaDirty moldy bathroom, old fixtures
Stayed in August 2023
Reviewed: August 3, 2023
Angela
United States of AmericaI can deal with outdated but it wasn’t clean and for the price it was irritating. There was a used nicotine patch stuck to the bathroom window and the floors were filthy. You’re paying for location and that is absolutely it. There were some definitely sketchy people hanging around the property and doing things at all hours of the night.
Lilly was very personable. She checked us in but that was the extent of any hospitality. The only thing that redeems this place is the location.
Stayed in August 2023
Reviewed: July 18, 2023
Jacob
United States of Americalocation
Stayed in July 2023
Reviewed: June 28, 2023
Jess
United States of AmericaDidn't get to stay. The whole bottom level flooded. With that said Management was great. They called before arrival and set us up at another location, gave us a fireside parking for the entirety of our stay and offered a discount on our next stay.
Great location. Steps away from the boardwalk.
Stayed in April 2023
Reviewed: May 19, 2023
Damon
United KingdomBooked two rooms, for three people (me, my mother and my nephew), was moved into one room. No WiFi. Very noisy neighbours
Theocation was very close to the boardwalk
Stayed in May 2023
Reviewed: May 14, 2023
Magic
United States of AmericaThe Fireside in had water damage so I was moved day of. The other location (Ocean Gate)wasn’t an easy walk to the beach, further from where I needed to be, and had extremely loud auto traffic. The fella who checked me in was not very pleasant either.
It had a balcony.
Stayed in May 2023
Reviewed: March 25, 2023
Victoria
United States of Americaclose it the beach and the price. the wonderful woman at the front desk was amazing
Stayed in March 2023
Reviewed: December 26, 2022
Christine
AustraliaThe shower was a bit weak and there was a metal frame to the bed we kept hitting our feet on. But other than that it's a budget overnight style motel.
The staff were super accommodating and very vigilant with getting us sorted with a room. It was a simple hotel with parking included which was helpful as it's location was right in the heart of the CBD area. It isn't anything flash but it's location is perfect if you are checking out the pier.
Stayed in October 2022
Reviewed: December 19, 2022
Jeff
United States of AmericaProprietor charged an additional $20.00 for our 17 year old. Even though the room had a king bed and a full in the second room. 3 people total.
Location is excellent
Stayed in December 2022
Reviewed: December 17, 2022
Michael
United States of Americathe parking lot and there was all kinds of bed frames and trash outside each room
the location
Stayed in November 2022
Reviewed: November 26, 2022
Corina
United States of AmericaThey never refunded me the money extra I paid for a night I have had booked and I didn't use. My room got flood because the room up of mine used the tub. They never tell you you have to ask so housekeeping clean your room. Ig you do not ask they don’t clean it.
The bed and the location.
Stayed in September 2022
Reviewed: November 21, 2022
Deborah
United States of Americaunder construction
price
Stayed in November 2022
Reviewed: October 27, 2022
Sultana
United States of Americarun down. bed terrible
location is great. staff nice
Stayed in October 2022
Reviewed: October 25, 2022
Rochelle
United States of AmericaUpon arrival the room door didn’t lock and the staff requested to get it fixed while we stay in the room. My husband and I wanted to get dinner so we requested another room. The manager of the property arrived and up graded the room. She stated that I was to only have two guest, it didn’t change from the time I checked in!
It was near the boardwalk and the beach
Stayed in October 2022
Reviewed: October 19, 2022
Christina
United States of Americait was very dingy, my additional door clasp for security was broken and just hanging so it felt a little unsafe. the window locks didn’t work I had to use a wooden dowel they offered to put in window.
close proximity to boardwalk
Stayed in October 2022
Reviewed: October 10, 2022
Vincent
NetherlandsThe keycards didn’t work so we got a (master) key. Door was difficult to open with the key. Everything was what you could expect for this price but wouldn’t recommend for a longer stay.
Stayed one night and was fine for that purpose.
Stayed in September 2022
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