Reviews of Paramount Hotel Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
235 West 46th Street, New York, NY 10036, United States of America
#394 of 418 hotels in New York
Guests' ChoiceReview Score
Based on 3775 hotel reviews
6.6Score breakdown
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Cleanliness
7.1
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Comfort
7.2
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Location
9.1
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Facilities
6.6
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Staff
7.9
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Value for money
6.4
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Free Wifi
7.7
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Reviewed: January 9, 2024
Ryan
Ireland2 Reviews5 helpful votes6.0“Good location but uncomfortable beds.”- • Leisure trip
- • Couple
- • Superior Room with 2 Twin Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Beds were not very comfortable. Pillows were too soft. When we asked for firmer pillows, we were told they had none.
Location was good, close to Times Square and subway lines.
Stayed in January 2024
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Reviewed: January 8, 2024
Alister
Australia11 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No individual shampoo and conditioner.
Location location location.
Stayed in January 2024
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Reviewed: January 6, 2024
Jacqui
United Kingdom18 Reviews6.0“Nice hotel, good location but no complimentary tea/coffee/water”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nice hotel, great position for Times Square The room was ok, a bit in the small side Disappointed there was no tea/coffee making facilities in the room, complimentary water would have been nice.
Stayed in December 2023
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Reviewed: January 4, 2024
Marko
Montenegro124 Reviews24 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Prices are sky high!!
Location is superb, staff also very good
Stayed in January 2024
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Reviewed: December 31, 2023
Bendana
United States of America1 review7.0“This was a perfect hotel for anyone wanting to stroll Times Square , rooms are outdated for the pric”- • Leisure trip
- • Couple
- • Queen Room - Disability Access
- • Stayed 4 nights
- • Submitted from a mobile device
Room are very outdated and gloomy, plumbing issues.
This property was perfect for Time Square, access to all shops, restaurants and Broadway shows within walking distance.
Stayed in December 2023
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Reviewed: December 30, 2023
Margaret
United Kingdom5 Reviews8.0“Great location”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The room and bathroom were clean but quite basic. However given its good location and the price it may have been good value for New York.
Location very close to Times Square and felt safe
Stayed in December 2023
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Reviewed: December 29, 2023
David
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
The elevator was like a yo-yo, it was difficult to get down to the lobby.
Clean room, the stench of marijuana on the streets was not inside.
Stayed in November 2023
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Reviewed: December 29, 2023
Bruno
Brazil18 Reviews1 helpful vote7.0“Great location and small room”- • Leisure trip
- • Travelers with friends
- • Superior Room with 2 Twin Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Very small room and weird toilet.
Great location.. even with the cons it's still worth it.
Stayed in October 2023
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Reviewed: December 28, 2023
Carine
Canada44 Reviews9 helpful votes8.0“Convenient stay on Times Square”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 2 nights
We had a good experience. But there are things to improve: To keep our suitcases before check-in, they charged us 2-3$ per bag, which we didn't appreciate. We travel frequently, and such service for hotel guests should be FREE The rooms were fair but we could hear the voices from other rooms - It is also missing basic amenities The temperature in the lobby was varying a lot. It was either too hot or too cold Also, the taxi and the events/tours suggested by the reception were very pricey. I would not recommend booking with them The hotel overall needs a big renovation!
The hotel is extremely well located, just a few steps from Times Square and all the Broadway events, which was convenient for us. The lobby was very comfortable to chill We appreciated the water station as well Friendly staff and overall good experience!
Stayed in December 2023
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Reviewed: December 27, 2023
Antony
United Kingdom30 Reviews1 helpful vote7.0“only stayed for 12 hours so cant really comment”- • Leisure trip
- • Group
- • Double Room - Disability Access
- • Stayed 1 night
Price was high was less than 12 hours in the hotel
Stayed in December 2023
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Reviewed: December 27, 2023
William
United States of America1 review7.0Good- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
No restaurant. Horrible fake flowers in front of hotel front doors. Dark lobby.To many people looked liked they were sleeping there.
Stayed in December 2023
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Reviewed: December 25, 2023
Uros
Serbia9 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
Very good location, just a minute away from the lights of Times Square. The Sony Bar next door is a great benefit.
Stayed in December 2023
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Reviewed: December 23, 2023
Ross
United Arab Emirates12 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
No frills but great location just off time square and right in the heart of theatre district.
Stayed in December 2023
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Reviewed: December 22, 2023
Teodora
Romania5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Travelers with friends
- • Double Room - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Noise
Place
Stayed in October 2023
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Reviewed: December 22, 2023
Catherine
Ireland7 Reviews6.0“Good location if you want to be in the center of the theatre district, it’s noisy since prepared for that”- • Leisure trip
- • Family with young children
- • Superior Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Noise outside
Lot of work going on outside Leaks in the roof in the lobby
Stayed in December 2023
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Reviewed: December 20, 2023
Christian
United States of America5 Reviews7.0“Everything beautiful besides the room’s bathroom”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom are really bad and old
The entire property looks nice and the location is perfect
Stayed in December 2023
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Reviewed: December 17, 2023
Ashley
United States of America4 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveler
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
When I first got to my room it was extremely small and the bathroom was as well. There were no photos showing rooms like that in their listing so it was a bit misleading. I also didn’t like that in order to have a larger room that was ADA accessible you had to pay more money. More money to be comfortable if you’re disabled. I really didn’t like that
That they were able to make accommodations
Stayed in October 2023
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Reviewed: December 15, 2023
Tanya
Canada3 Reviews8.0Very Good- • Leisure trip
- • Group
- • Superior Queen Room
- • Stayed 2 nights
room was clean, just very small, noisy radiator and drafty window.
It is a great location, the lobby is beautiful, room was clean.
Stayed in December 2023
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Reviewed: December 14, 2023
M
Egypt19 Reviews4 helpful votes8.0“Best location”- • Leisure trip
- • Solo traveler
- • Superior Room with 2 Twin Beds
- • Stayed 3 nights
Room card of average quality
the best location at the heart of Times Square!!!!
Stayed in November 2023
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Reviewed: December 14, 2023
Akbarov
Uzbekistan6 Reviews8.0“Good hotel with perfect location”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
Location of the hotel is perfect - 100 meters to the Times Square. Check-in was smooth, thanks to the nice hostess. Room was very clean, however it is small.
Stayed in November 2023
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Reviewed: December 12, 2023
Christine
United States of America1 review7.0“Although the staff and location were great, the mattresses were in such desperate need of replacing”- • Leisure trip
- • Couple
- • Superior Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The mattresses in our room were absolutely unacceptable. No one slept. They really need to be replaced. There was no coffee in the lobby!
Staff was friendly.
Stayed in December 2023
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Reviewed: December 11, 2023
Guilherme
Brazil2 Reviews6.0Pleasant- • Leisure trip
- • Group
- • Superior Room with Two Double Beds
- • Stayed 4 nights
Well small beds, don't have breakfast, and room like jail
Location only good thing
Stayed in December 2023
-
Reviewed: December 10, 2023
Michelle
United Kingdom4 Reviews7.0“Fair”- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel transportation to airport a rip off. Paid $80 for what i thought was private transport but picked other travellers up
Central location
Stayed in December 2023
-
Reviewed: December 10, 2023
Callin
South Africa1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Amazing staff who ensured i was comfortable and moved when my room had an issue
Stayed in November 2023
-
Reviewed: December 6, 2023
Suren
Armenia76 Reviews4 helpful votes6.0Pleasant- • Business trip
- • Solo traveler
- • Double Room - Disability Access
- • Stayed 5 nights
i was charged for receiving postal items to the hotel on my name. e.g. i paid to the hotel 5$ of "handling fee" for a small stylus pen for a tablet that costs 10$ (incl. the delivery to the hotel). and 10$ handling fee for a tablet that was received via post. minor issue finance-wise but leaves a negative feeling as nowhere else I was charged for DHL/UPS deliveries to the hotels. Otherwise, a good hotel to stay, especially considering the location.
location is perfect
Stayed in November 2023
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