3377 New Castle Road, West Middlesex, PA 16159, United States of America
#4 of 4 hotels in West Middlesex
Guests' ChoiceBased on 183 hotel reviews
6.0Cleanliness
6.5
Comfort
6.7
Location
7.7
Facilities
6.1
Staff
8.1
Value for money
6.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
James
United States of AmericaExtra linen
N/A
Stayed in April 2024
Reviewed: April 28, 2024
Darrell
United States of AmericaOne of the outside doors did not lock.
It was a muffin.
Stayed in April 2024
Reviewed: April 28, 2024
Mike
United States of AmericaThe rooms could be vacuumed a lot better and the bathroom and the whole room could be painted and some drywall touched up
Stayed in April 2024
Reviewed: April 22, 2024
Jared
United States of AmericaAir conditioning was broken in the room and it made the place extremely hot and humid especially after using the jetted tub. Missing curtains which for privacy sake had us hanging bedding in the window.
Stayed in March 2024
Reviewed: April 12, 2024
Elie
United States of Americano usb outlets to charge phone, airconditioner didn't work in one of the rooms, but being spring it wasn't so bad.
rooms were nice, good price
Stayed in April 2024
Reviewed: April 8, 2024
David
United States of AmericaPrice
Stayed in April 2024
Reviewed: March 25, 2024
Daniel
United States of AmericaThe pool was under renovation, the floors need swept, breakfast was the bare minimum and gross, and they used to have a restaurant that served awesome food -- but now only serve alcohol.
Large spacious room, large hotel in general
Stayed in March 2024
Reviewed: March 11, 2024
Cassandra
United States of AmericaThe was a light, in the middle of the headboard and the light was broken. Could of been a fire hazard.
The location was a good for where we needed to be.
Stayed in March 2024
Reviewed: March 11, 2024
Mercedes
United States of AmericaWell the pool, and the hot tub was closed and they still charged the same rate. Which I think is wild. Considering most people go to hotels for those two amenities. I went there growing up all the time and everything is still the same. The rooms are so outdated. The bathroom was also so small. Definitely not fat friendly that’s for sure.
I liked the jacuzzi in the room.
Stayed in March 2024
Reviewed: February 5, 2024
Terri
United States of AmericaRoom 237 was outdated with missing light fixtures, a toilet that ran non-stop, and the whirlpool didn't work properly.
The staff was amazing. Check-in was quick and easy and friendly. The room was not good, however. We went to the bar for a drink later and were talking to the bartender and mentioned it. She apologized and a few minutes later came back from the office with a key to a different room. This room turned out to be much better with everything in working order and comfortable. I returned the original key to the front desk, and the young lady was very nice and apologetic and said to be sure to let them know if we needed anything. We ran into the maid in the hall, who smiled and said hello. These employees made what could have been a terrible experience into a pleasant stay.
Stayed in February 2024
Reviewed: January 19, 2024
Patrice
United States of AmericaHow little the bathroom was
The beds
Stayed in December 2023
Reviewed: January 13, 2024
Talyn
United States of AmericaI noticed there were something’s in my room that needed fixed and the pool wasn’t open for my stay witch sucked but I understood why
I liked the staff and the room the pool looked very nice
Stayed in January 2024
Reviewed: January 2, 2024
Larry
United States of AmericaMy credit card was double charged for my deposit during check-in. I messaged the property ahead of time asking if the bar would be open during my stay and they said that it would be. But upon arrival I was notified that the bar would not be open.
The hot tub in the room was excellent.
Stayed in December 2023
Reviewed: December 26, 2023
Ryan
United States of AmericaAsked for extra towels and pillows when booked online and never received them. No utensil packs in room, no accommodations, cleaning crew could use an upgrade.
The hot tub in the room and the low price.
Stayed in December 2023
Reviewed: October 26, 2023
Travis
United States of AmericaThey didn’t Evan have eggs for breakfast
Not impressed, had to ask to refill everything
Stayed in October 2023
Reviewed: October 25, 2023
Holcomb
United States of AmericaOnly one key worked just used the room to sleep in was visiting family the rest of the time
Didn’t eat breakfast. Did how ever go to Quaker steak and lube
Stayed in October 2023
Reviewed: September 20, 2023
Anthony
United States of AmericaThis property is old & needs new upgrades. Needs to improve on cleaning.& Needs to improve breakfast.
The location is great!
Stayed in September 2023
Reviewed: September 11, 2023
Rebecca
United States of AmericaThere were absolutely no clean towels is the pool area on the evening of the 9th. we were not the only family to complain within an hours time. The shower looked extremely dirty and the water smelled of dirt. It was really gross honestly.
Emergency doors for easy access to personal vehicles. Staff was EXTREMELY helpful and accommodating.
Stayed in September 2023
Reviewed: August 24, 2023
Harminder
CanadaHotel needs renovation, its not in a good state. Molds in the washroom, AC doesnt work, Dingy hallway.
Bed.
Stayed in August 2023
Reviewed: July 29, 2023
Cheryl
United States of AmericaOld looking/feeling, dim. Damp from pool.
Staff was cheerful and helpful. The room was clean. A place to sleep. Did not use the rest of the facility
Stayed in July 2023
Reviewed: July 22, 2023
Adrian
United States of Americapoor choices
Stayed in July 2023
Reviewed: October 9, 2022
Paul
United States of AmericaThe breakfast was terrible. The hot tub was not working.
The location was good and the room was comfortable.
Stayed in October 2022
Reviewed: July 2, 2022
David
United States of Americaold, dirty, no breakfast. weird people in the parking lot made playing music, drinking and lighting off fireworks til 3am in morning. not sure if they were hotel guest or just random, but I thought hotel staff should have told them to leave the parking lot as our room other guests windows were very close to their parking lot party.
allowed last minute booking. decent location
Stayed in June 2022
Reviewed: February 14, 2022
Reardon
United States of AmericaThe room was nice but the bathroom was very dirty and the white shower curtain has nasty stuff all over it. Tub was so dirty on the bottom
Stayed in February 2022
Juneau, USA
Cairns, Australia
Astoria, USA
Antigua Guatemala, Guatemala
Achenkirch, Austria
Bad Kleinkirchheim, Austria
Seoul, South Korea
Vienna, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content