If you are booking I would suggest choosing a room with a balcony, I think that is the charm of the hotel, I chose a room with a view of other rooms and the parking lot. For some reason, the AC wouldn't get colder but that might be a setting throughout the hotel. I would recommend bringing an iPad if you want to watch movies, the tv in the room was small.

The staff was friendly and the location was great. It was interesting staying at a historic hotel.

Stayed in May 2024

See above statement

The staff was excellent , the balcony was lovely & the whole vibe was very Quaint, however it was a very noisy environment. There were trains going by a lot ( Sun rail as well as Amtrack) and in the room itself you could hear the TV in the next room loud & clear as well as the staff in the morning when they vacuumed, but it was a short stay so it wasn't that bad for us.

Stayed in May 2024

it could use grab bars to get in and out of tub

great location

Stayed in May 2024

Because of the age of the building, the room was a little small. However, after asking, we were told some rooms are bigger.

The location was fantastic, and we loved the cute balcony overlooking a beautiful park, as well as the ambiance of the hundred year old building; it felt like a time capsule.

Stayed in May 2024

The bathrooms have little counter space Like bathrooms of old.

The history and its authenticity. Also the balcony views of downtown.

Stayed in April 2024

Old elevator

Location and history

Stayed in April 2024

The balcony was amazing. The bed and especially the pillows were extremely comfortable. The staff were wonderful-friendly and helpful. The location was perfect!

Stayed in April 2024

No breakfast only coffee or tea or water.

The location was great The view from the balcony to the park was great Lovely lobby. Helpful staff. Liked the old fashioned elevator

Stayed in March 2024

There is no public ice maker, had to ask for ice anytime we wanted it. Hotel is historic. Floors squeak and water pressure in shower is poor.

Balcony was our favorite part. Room was large, but very small bathroom. Staff was friendly.

Stayed in March 2024

It was very noisy all night. The train came through really late, and woke us up.

It was a really cool old hotel. The location was great. The balcony view of the park was beautiful.

Stayed in April 2024

The noise level was on the high side. Because this is a historical property the insulation isn’t super great and it is right next to the train tracks and a loud bar with music. However, when you check in, you can ask for a white noise machine, which helps a lot.

We love the historical charm of this property. The staff was very friendly and accommodating, and when we checked in, they shared a lot of the original historical details and stories with us. She also upgraded us because we were celebrating a birthday.

Stayed in April 2024

Did not have any new technology like USB plugs, or plug-ins for computers, phones, etc.

Stayed in March 2024

I had signed up and paid for two persons and one 8lb. Dog For personal reasons the other person with the dog did not come. Thank goodness they didn’t because that room was too small for 2. They told me upon check in that they changed my room. I thought that was unacceptable without talking to me first.

Location and bed.

Stayed in March 2024

Very close to railway that operated throughout the night. Thin walls with poor soundproofing.

Comfortable rooms & beds. Good central location.

Stayed in March 2024

Only complain is bed. Bedding was great but mattress needs replacement.

Park Plaza is a fabulous vintage boutique hotel with charm galore & great staff!

Stayed in March 2024

Loved the second floor balcony that overlooked the park complete with wicker chairs and patio tables

Stayed in February 2024

They used to have fruit in a basket in your room and they would serve you muffins and coffee in the morning,I really missed that. It was a special treat to sit on the balcony in the morning sipping coffee and eating muffins

It’s a beautiful historic building, it’s like stepping back in time.

Stayed in February 2024

Not the most comfortable bedding And paper thin walls

Amazing charm and perfect location

Stayed in January 2024

Thought the price was a bit high

It was like going back in time. Loved the ambiance and staff. I spent a lot of time on the balcony. It was so quaint and a perfect location to be right in the middle of the action.

Stayed in December 2023

Bathroom not entirely clean

Wayne was a terrific help. He understands customer service and made our stay great.

Stayed in December 2023

The coffee provided in the lobby for hotel guests was not good. The bathroom was substandard. The bathtub drained at a turtles pace. The TV in our room was not enjoyable to watch.

The historic nature and the charm of the facility made up for shortcomings that the experience may have included. The location is superb. Park Plaza Hotel is in the heart of historic downtown Winter Park, and an easy walk to all it has to offer. The balcony overllooked Central Park and the shops and eateries along Park Ave.

Stayed in November 2023

The bathroom was exceptionally small.

The quaintness and aesthetics. The location was great.

Stayed in August 2023

Trade off of excellent location was the noise, even on the park side. Glad earplugs were provided, which I used! Ask for a white noise machine when you check in. They were out by midnight. The chipped brown paint on the bathroom door frame inside contributed to a shabby look. Just needs a refresher paint & steam cleaning. No way to spread out toiletries in such a small bathroom. The room could have had more congruent/ period-style art work. Balcony: Plants were the only separation between rooms on the balcony. I was VERY glad that smoking neighbors were not there when I was out. Surprised (& initially alarmed) to see squirrels scamper so closely to me. I did not feed them. The hotel needs a sign or notice at reception about this. Coffee in lobby was ok. Would be nice to be able to get a pastry there, vs. down the street.

Room: The tiger rug, French Doors opening to the balcony, ferns & palms added to the elegance. Enjoyed having my beverages on the balcony. Felt like another world! My bed slept well. Personnel: Very friendly & helpful. Location: Superb! Felt very safe walking from one end of Park St. to the other.

Stayed in October 2023

I was sad to not have the continental breakfast that was mentioned in one of the welcome letters. They had stopped it a year ago. It might be time to lose the tv cabinets and go flatscreen on the wall. It was awkward and made the room a bit too cluttered. More hooks in the room and doors.

Location, ambiance, the lobby, the comfy bed and sheets. Thank you for having AC. Loved the balcony and garden hanging there. The staff was so friendly and accommodating. Near all the great restaurants and walking distance to the boat tour and Morse museum—which is one of the best museums I’ve been to.

Stayed in October 2023