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  5. Reviews of Heartland Inn Hotel and Suites

Reviews of Heartland Inn Hotel and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1009 1st East Street, Park Rapids, MN 56470, United States of America

#1 of 3 hotels in Park Rapids

Guests' Choice

Review Score

Based on 163 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.2

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator to second floor, makes carrying luggage a challenge.

    The pool area was beautiful and clean with nice seating spots. The breakfast was phenomenal to say the least.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Nice, clean, well run property!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was smallish, no fitness facility.

    Breakfast was excellent, full size fridge that actually worked, very safe hotel, super close to downtown Park Rapids.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night

    The breakfast tasted really good however was cold.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    10
    We will be back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little speedy for off season, but you get what you pay for too.

    Clean, comfortable, excellent breakfast, nice hot tub, courteous staff.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    We liked it,
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Wish there’d been a large coffee machine in the breakfast area. Only a one cup maker in each room.

    Rooms very nice. Comfy beds. Very nice bathrooms. Quiet rooms even though we were adjacent to the lobby and gathering areas.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    It was a nice time
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was great as was the staff.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Definitely will stay again when in the area!
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything!! Beautiful hotel and the staff was wonderful. Went above and beyond ❤️

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    We will be back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, hot tub, comfortable bed and pillows, excellent breakfast, ok staff

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Nice place for family - Relaxed, comfortable atmosphere and clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    For those with kids, just a heads up to lather them with lotion after swimming. In the evening, our girls complained that their skin hurt and it was red. We had seen the pool being treated in the morning so I'm guessing it was just too strong for them. The adults didn't have any issues and the kids were fine the next day after using thick lotion.

    My family enjoyed the breakfast, the open congregating area was super comfortable and perfect for parents that have put the kids to bed and can just sit right outside their room for conversation or a game. The evening/overnight staff were very kind, as were the cleaning staff, The hotel was clean and well-kept. The hot tub and pool were a nice size. The pool area was warm, which was great for the kiddos when they got out of the pool.

    Stayed in January 2024

  • Reviewed: November 9, 2023

    10
    Wonderful place to stay!!!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Nothing, no complaints at all!!

    Front desk and manager on duty when I checked in went above and beyond to accommodate my request in regard to room location! Best customer service I've ever had, hands down! Room was immaculately clean and so comfortable, loved the recliner to relax in! Breakfast buffet was great, lots of choices and the attendant kept everything clean and filled. I'll be back!

    Stayed in November 2023

  • Reviewed: October 10, 2023

    10
    It was great for the short stay we had
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little more noisy

    The courtyard in the center made it a different vibe.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    I will definitely recommend this location to others.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very well kept and nice atmosphere.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Welcome Inn Park Rapids, MN
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was some noise that sounded like a loud fan at night that went on and off a cple times in the night. No big deal

    We thought there was a lot of little extras everywhere!! From the cookies and beverages when we arrived to the convenient soaps and hair products in the room to the incredibly comfortable beds and very friendly staff .. we were impressed...it was very tastefully decorated and comfortable to hang out in the court and talk or play games...the breakfast was everything u could want to start your day off nutritionally...if u only want toast and coffee, or if you want a 4 course hot brkfst, they had it all. The pool n hot tub were very well maintained and clean and good temps!Thank u for a pleasant stay!! C'mon Inn is a very Welcoming motel!!!

    Stayed in September 2023

  • Reviewed: September 26, 2023

    9.0
    Friendly staff, comfortable quiet rooms and a decent breakfast.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit low on flavour.

    Lots of variety and quantity.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    9.0
    Clean, comfortable stay with a yummy breakfast.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee wasn’t great. Loud slamming doors in hallway sometimes.

    Loved the hot breakfast. Loved the cleanliness of the room and the comfortable bed.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    9.0
    Overall just a very nice and comfortable hotel
    • Business trip
    • Group
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure is low. A little pricy.

    Nice comfortable open concept. Rooms are nice size. Beds are very nice. Full breakfast.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    Carly at front desk was amazing and fixed Bookings mess up on room . Her attitude and willingness to help was amazing. Clean room, no smells, worked great for us. Beads are very comfortable!

    Stayed in September 2023

  • Reviewed: August 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff. Pleasing appearance. Breakfast was good. Furnishings were clean and rustic at the same time. Felt like being in a cabin. Reminded me of home.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent Customer Service! Friendly Staff. Great variety of food items for breakfast. Comfortable bed and room. Great Stay. Thank you.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    It was clean and comfortable, exactly what we wanted after working 12 hrs.
    • Leisure trip
    • Group
    • Queen Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    I had a confirmation that showed I had a dog, they did not have a pet room left so had to wait for them figure it out.

    Very clean, quaint and comfortable.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Balcony
    • Stayed 2 nights

    We didn't get rooms next to each other. Plus we were put in pet-friendly rooms, and one of our members has severe life-threatening allergies. So they had to purchase a third room. And only one was available, but it didn't have two beds. So we ended up spending $460 more!! The rooms should default to NON Pet rooms unless you specifically ask for a pet room. :( So this meant that not only were the two rooms on the pet side of the building not adjacent to each other, the third room was on the other side of the building. :(

    Breakfast was wonderful, the courtyard was cozy yet spacious, the staff was nice and helpful and friendly.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Great place!
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    very clean and rooms were large! loved the extra area for lounging and eating with the family.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    It is my go to place in Park Rapids
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was simple but good.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    It was a great place to stay and the only hotel in town that we would stay at.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    The breakfast was fine, typical for a hotel in a small town, well presented and with a good variety.

    Stayed in August 2023

Showing 1 - 25

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