201 Sharon Drive, Pigeon Forge, TN 37863-3218, United States of America
#408 of 461 hotels in Pigeon Forge
Guests' ChoiceBased on 3567 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
8.2
Facilities
6.3
Staff
7.5
Value for money
7.0
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Leigh
United States of AmericaOutside of the rooms was exceptionally hot. We also had an issue where a member of staff entered our room at 1 AM to return an item - which was a little unnerving.
Property is located right in the city. Close to The Island. Easy to find. The price of the room was decent for what we got.
Stayed in May 2024
Reviewed: May 20, 2024
Oliver
United States of AmericaInn was in the middle of remodel
Did not eat location was okay
Stayed in May 2024
Reviewed: May 18, 2024
Vanessa
United States of AmericaWe've stayed a couple of times before and it was so much worse this time. I understand that you are under construction but no breakfast like there was before and the elevator that would have given us closer access to our room was out of order. No vending machines and ice machine did not work. The cost of a canned drink is 2.00 and water is 3.00 which is absurd and don't even get me started on the ice cream, ridiculous.
machines and ice machine did not work. The cost of a canned drink is 2.00 and water is 3.00 which is absurd and don't even get me started on the ice cream, ridiculous.
Stayed in May 2024
Reviewed: May 18, 2024
Muriel
CanadaPool area needs a lot of work
Because it was un renovation it looked nothing like the pictures
Stayed in May 2024
Reviewed: May 15, 2024
Linda
United States of AmericaThey need floats for the lazy river
Great location.
Stayed in April 2024
Reviewed: May 6, 2024
Amber
United States of AmericaThe indoor pool was freezing. The hot tub was cold. The lazy river was great though. Lost of disarray due to renovations. Can't wait for it to be finished
The location, room size, and general room cleanliness was great
Stayed in May 2024
Reviewed: May 6, 2024
Dollie
United States of Americathe bed Could have been softer and the pool Could h have been a lot Warm And the room a little bigger
The room was OK
Stayed in May 2024
Reviewed: May 2, 2024
Ivy
United States of AmericaA lot of renovations are happening. No breakfast, pool closed. Refrigerator didn't work. Notified hotel and it was replaced. Several cosmetic fixes and this would be an 8 or 9 easily.
Good location near center of pigeon forge.
Stayed in April 2024
Reviewed: April 30, 2024
Tammy
United States of AmericaThey advertise breakfast but they are doing renovations, so no breakfast! And the Hot tub was Ice cold for my entire stay !
Friendly and my kids loved the heated lazy river
Stayed in April 2024
Reviewed: April 29, 2024
Sabrina
United States of AmericaThe bathroom wasn't cleaned, the pool was dyed with blue and it's still in my hair after washing, the entire place looked like it was falling apart, they say no smoking and I smelled smoke and weed constantly.
It was in a good location for attractions.
Stayed in April 2024
Reviewed: April 25, 2024
Chacie
United States of AmericaI was there weds-Sunday and never got my room cleaned, I had to go down to ask for clean linen everyday, I asked them to clean my room and still didn’t.
It was close to everything so I could walk
Stayed in April 2024
Reviewed: April 24, 2024
Tyler
United States of AmericaIt was under construction and it really wasn’t anything like the pictures alittle run down but clean and No bed bugs thankfully but for the price we got it for we couldn’t complain much
It was convenient and close to everything it was a friendly places everyone was nice
Stayed in April 2024
Reviewed: April 22, 2024
Shasta
United States of AmericaRoom was not clean
Stayed in April 2024
Reviewed: April 22, 2024
Tiff
United States of AmericaThe pool was ice cold
Location was great the lazy river was warm
Stayed in April 2024
Reviewed: April 21, 2024
Kitty
United States of Americawhen we went to room had a woman arrested n going through her stuff. when we checked out I ask if we could leave our car parked there a few hours to go to rod runs. check in is not till 4 they said no our time was up at 11
they gave me a car tag early to park . so we could go to rod runs.
Stayed in April 2024
Reviewed: April 10, 2024
Billi
United States of AmericaRoom was clean upon arriving but the building is being remolded and the carpet was dirty in hallways, room service only took out trash and changed garbage I asked for my bedding to be changed and they just left it on it and made it and they don't vacuum the room floors during your stay. But other than that it was good.
The warm/hot lazy river but the last day it was way too hot.
Stayed in April 2024
Reviewed: April 8, 2024
Penny
United States of AmericaUnder construction, no vending machines, very loud in the halls and outside my window. No breakfast
Location
Stayed in April 2024
Reviewed: April 8, 2024
Kinsey
United States of AmericaThe pool was not heated the hot tub not heated. No breakfast. Got there at 3:15 room not ready 3:45 room I was told was ready but it was ready I was under impression only room they had beds not comfortable could feel springs I was told they were undergoing improving so maybe next time it will be better
Big room. The lazy river was heated.
Stayed in April 2024
Reviewed: April 7, 2024
Thtianna
United States of AmericaThey were remodeling, and there were no vending machines
It was clean and staff were nice and helpful. The location was great, everything was within walking distance.
Stayed in April 2024
Reviewed: April 6, 2024
Jordan
United States of AmericaWe couldn’t wear socks in our room or we would get stuck to the carpet seam, fresh glue from carpet being installed I’m guessing. Lazy river was heated, regular pool was not and was freezing. Didn’t like the fact that the pool room is dark, there’s no lights other than the ones inside the pool. Also, it was cold when we was there and there was a major draft on our balcony door. Overall a decent hotel, that needs minor improvements. Everything seemed clean, no bugs.
Rooms were good for the price. Good location. Friendly staff.
Stayed in April 2024
Reviewed: April 5, 2024
Doris
United States of AmericaNo breakfast. Not even coffee. Room was ok. Needed upgrade. Would not stay there if I had known it wasn't too good. Toilet did not flush right. Not a good experience.
Location
Stayed in April 2024
Reviewed: April 4, 2024
Nancy
United States of AmericaThe inside pool is dirty, the sheets needed changed when I got there.
They are redoing it
Stayed in March 2024
Reviewed: April 3, 2024
Hannah
United States of AmericaIt was being renovated, so it was smelly and dusty.
They had a pool
Stayed in March 2024
Reviewed: April 1, 2024
Sierra
United States of AmericaRooms were pretty dated and dirty.. the hotel was undergoing renovations but it was kind of a wreck in there and no signage of floors not accessible until you’re in a hallway with sheets laying on the floor just looked kind of scary
Location
Stayed in March 2024
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