14 Via De Luna Drive, Pensacola Beach, FL 32561, United States of America
#18 of 70 hotels in Pensacola Beach
Guests' ChoiceBased on 1375 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.6
Staff
8.9
Value for money
7.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Denise
GermanyThe rooms don't get cleaned very well. The waitresses were slow.
Great pool area, an awesome view from the room and a beautiful beach. Easy and fast beach access, kid's program and movie at night. Great atmosphere in the pool area during the day with rhe music and at night with the fireplaces. Uncomplicated booking.
Stayed in May 2024
Reviewed: May 11, 2024
Joseph
United States of AmericaThe price could be easier on the wallet.
Love the beach, the restaurants, the pool. The staff was great.
Stayed in May 2024
Reviewed: May 8, 2024
Kathryn
United States of AmericaPrice and not having a complimentary breakfast.
Location friendly staff pool area beach access. A little pricey but we had a good time.
Stayed in April 2024
Reviewed: April 26, 2024
Michelle
United States of AmericaOur fridge did not work properly. Upon arrival, the staff seemed inconvenienced because I had an early arrival time that the property agreed to.
Loved the location and the pools. The view was amazing!
Stayed in April 2024
Reviewed: April 23, 2024
Edward
United States of AmericaNothing
Clean, great pool area, and access to beach
Stayed in April 2024
Reviewed: April 10, 2024
Lee
United States of AmericaWe didn't like that parking was not free. Nothing in the booking mentioned a $15/day parking fee for anyone staying there. When booking, it did show an option for "private parking" for $15/day in small print. However, there is no "private parking" at this hotel. There is just one big parking lot in the front of the hotel. The fee was also not included in my total when I booked a room. I was only informed of the fee once we arrived. There were also no baggage carts available to take bags to and from our room. I had to wait for someone to finish using one in the parking lot and asked them for it.
The lazy river and pool were very nice. Good food and shopping options within walking distance, across the street. The beach is right outside the back door.
Stayed in March 2024
Reviewed: April 2, 2024
Sharnett
United States of AmericaLong wait time for breakfast
I loved the lazy river and location
Stayed in March 2024
Reviewed: April 2, 2024
Laura
United States of AmericaBreakfast was great.
Stayed in April 2024
Reviewed: March 29, 2024
Jay
United States of AmericaTiki bar not open all the time but weather may have been issue
Close to other things
Stayed in March 2024
Reviewed: March 24, 2024
Tracey
United States of AmericaN/A
Customer service, atmosphere, and clean
Stayed in March 2024
Reviewed: March 15, 2024
Marc
United States of AmericaBath water Luke warm poor WI-FI signal
Beds linen
Stayed in February 2024
Reviewed: March 10, 2024
Phyllis
United States of AmericaIn our room there was only one very uncomfortable chair to sit on. A love seat or a second chair would make it more comfortable.
Closeness to restaurants and beach.
Stayed in March 2024
Reviewed: March 4, 2024
Jesus
United States of AmericaBathroom was dirty but overall was great
View
Stayed in March 2024
Reviewed: February 27, 2024
Joni
United States of AmericaLoved the fire pit.an extra that was absolutely wonderful!
Stayed in January 2024
Reviewed: February 12, 2024
Charles
United States of AmericaOnly thing we didn't like was having lukewarm showers.
We liked everything about the property.
Stayed in February 2024
Reviewed: January 30, 2024
Perry
United States of AmericaI didn't like the second day we were there and we had to get someone to clean room.
I love the view, nice and clean room. I really enjoyed my trip there
Stayed in January 2024
Reviewed: January 25, 2024
Marc
United States of AmericaBath tub had a chip in the porcelain
Linens are great, so are the bed and pillows
Stayed in January 2024
Reviewed: January 16, 2024
David
United KingdomCharged for TWO Rooms, but I only booked one room. Refund offered but had to wait 3 - 5 business days. As this was their mistake, I should have been offered an IMMEDIATE refund, or other discount.
Friendly and helpful staff.
Stayed in January 2024
Reviewed: January 2, 2024
Brandon
United States of AmericaThe staff were all very professional, courteous and knowledgeable. The room was very clean and neat upon arrival.
Stayed in January 2024
Reviewed: December 29, 2023
Chris
United States of AmericaThe carpet was wet in different places. Kept having to change our socks and use a towel to soak up whatever it was. The noise from a blower in hallway kept us awake.
The staff
Stayed in December 2023
Reviewed: December 28, 2023
Pranay
United States of AmericaBreakfast
Pool, location and staff
Stayed in December 2023
Reviewed: December 27, 2023
Yolanda
United States of AmericaLocation
The jacuzzi was filthy, and our coffee maker wasn’t working . We were also missing a shower curtain. Other than than it was fine
Stayed in November 2023
Reviewed: December 20, 2023
Janice
United States of AmericaEverything
Stayed in December 2023
Reviewed: December 1, 2023
Jenifer
United States of AmericaCan’t think of anything
Great location, excellent views, wonderful accommodations. Everything we wanted and needed to have the best trip!!! Will be back soon!
Stayed in November 2023
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