Nothing

We loved everything about our stay. Staff were exceptional, room had plenty of space, fire place was a fabulous addition, bed was comfy, shower was great. The bathroom floor was on a lean enough to feel it sitting on the toilet however it is a very old building. Breakfast was fantastic and the location was excellent.

Stayed in April 2024

Everything was perfect but we never got our deposit back!

Stayed in May 2024

The breakfast as well as the free sodas and the „wine and nibbles“ are nice to have but they were a bit underwhelming. The breakfast is definitely good enough to start the day - but we skipped it on most days.

The location is great for exploring the city - especially china town and north beach. The room was beautiful and very calm. The staff is very friendly and helpful.

Stayed in May 2024

Quirky interesting place .Room, breakfast and staff just great. Many thanks to Leon in reception very welcoming and helpful.

Stayed in April 2024

The room was extremely comfortable, and the staff was helpful and considerate. The happy hour wine and cheese was an extra touch that made us feel really welcomed. Both in Petite Auberge and its sister hotel have really nice common lounge areas. It is extremely well-located if you need to be around Union Square.

Stayed in April 2024

Bedside table on both sides of the bed.

Perfect place for me in the city!

Stayed in April 2024

clean and comfy

nice staff

Stayed in April 2024

Old style shower Hard to use The hotel room roof was noisy all the time while I was sleeping ( because made from wood & it was very old ) No kettle in the room No mineral water in the room No safe box No fridge * the blanket

Location Staff Cleanness

Stayed in April 2024

Location offered a variety of options for food and drinks.

Stayed in April 2024

My only comment would be that I would have liked a safe in the room.

We were moved into the White Swan, the sister hotel next door as the room we had a minor issue that wasn’t able to be sorted immediately. The staff were beyond understanding and moved us quickly without hesitation which was hugely appreciated after a long flight. The room was huge with a fireplace and incredibly comfortable bed. Location wise both hotels are great. On a safe street within walking distance to everything. Gorgeous pizza restaurant next door and a few shops and bars on that road too. Breakfast in the hotel was good, not varied daily or a huge choice but perfect for what we needed. Staff very sweet and friendly. Rooms clean and the hotel was quiet.

Stayed in April 2024

The heater was not working

Very cozy and clean

Stayed in April 2024

Beds are soft which is not my personal preference.

Good country French hotel vibe in the city.

Stayed in April 2024

When the other guests use the washroom, the sound in the pipe can be heard. But we usually wake up early so the sounds usually comes on when we are getting ready.

Location was superb. Really enjoy the fireplace in the room as it is very cozy, especially at night

Stayed in April 2024

We could hear some TV noise coming from other rooms, but this was not very problematic overall.

Great place to stay in San Francisco! The room was lovely and the personnal extremely nice and helpful. We loved it! The breakfast was also very good.

Stayed in April 2024

Too traditional in decor for me. But that is its vide. Rooms a little ‘dusty’

Location Breakfast Staff Outdoor terrace

Stayed in April 2024

It would be useful to have a safe in the room.

The room was quiet (Sunday night) and very comfortable and well equipped, feeling super-cosy with its fireplace and with a nice bathroom stocked with all necessary toiletries. The bed was comfortable and it was nice to have a writing desk in the room. Even though I missed the happy hour, I still got a nice glass of pinot noir upon arrival. There is a cosy lounge area downstairs with free tea, coffee, and hot chocolate, as well as water and soft drinks. Breakfast (in the sister White Swan hotel) was good, with cereal, toast, yoghurt, boiled eggs, etc. as well as juice and coffee. Staff were helpful.

Stayed in April 2024

The room. I don’t recall the number but it was right around the corner from the check in. The shower shades wouldn’t stay closed. It just did not provide the comfort level that the rest of the hotel did.

I believe his name was Leon and he made my stay at this charming hotel exceptional. The outdoor spaces were lovely. The lounge areas so comfy. I loved the artwork. I’m sure I had the smallest room in the hotel and there were a number of issues , broken blinds etc. But Leon was the guy who went above and beyond. His customer service and professional attitude is something to notice and admire! I would stay at this hotel again but would prefer a different room!

Stayed in April 2024

A very comfortable stay. Petite Auberge and its sister hotel White Swan are very boutique hotels which are nicer than the standard hotel. The breakfast and happy hour wine and cheese were terrific.

Stayed in April 2024

Great location, clean and charming rooms, excellent breakfast.

Stayed in April 2024

At one point during the night, some noisy guests came in and it was disturbing, but thankfully it didn't last long. The only other negative was during the night, the noise of water running behind the wall (it was very weird) woke me up and kept me awake for a couple of hours. I don't know if there's a drain right outside the room or a drain runs in between the walls, but it was disturbing and got louder and louder. We were in room 46 in the back.

Hotel was charming and the staff was friendly and nice! We liked our room a lot and found it in a great location, in the back of the hotel and mostly quiet except for the negatives that I wrote below.

Stayed in April 2024

Excellent location, beautiful rooms and decor, and really charming, knowledgeable and helpful staff. We loved the breakfast and the happy hour. We had a wonderful stay.

Stayed in April 2024

Nothing at all to moan about.

Superb boutique hotel. Everything is good. Fantastic character room with superb fireplace. Great breakfast and wine hour.

Stayed in April 2024

The website should indicate that this is not an accessible hotel for guests with mobility issues - there are a number of stairs at the entrance.

I liked that it was a quaint, cozy, 'old school' home away from home feel. The lounge on the lower floor was also cozy and a nice place to do a bit of work. Breakfast was perfect.

Stayed in April 2024

Nice service Good location

Stayed in March 2024