Way too expensive.

Property was great

Stayed in March 2024

Friendly and nice restaurants

Stayed in February 2024

Service mediocre at best and very patchy. Definitely not 5 star. The place could be cleaner. The Butcher's Table replaced their menu with a 7 course tasting menu with no notice and refused to accommodate the teenagers in our party with something/anything other than the tasting menu. No-one contacted us to tell us and when we arrived it was far too late to make alternative arrangements. The "sommelier" told us he couldn't make Irish coffees because the restaurant had no creme de menthe! Mandatory 20% service charge on everything despite poor service. Notwithstanding several emails and phone calls, no-one in reception or reservations could tell us whether the resort had anything planned for NYE. Emailed the manager (twice!) with feedback but have received no response so would have to assume they really don't care about their customers.

Lovely property. The golf was fabulous, the pro golf lessons were great and the courses were super.

Stayed in January 2024

Food/room service need improvement!

Room was very comfortable. Ricardo at check-out was very helpful! Also, a blond woman at the front desk was helpful.

Stayed in December 2023

The service at the Honeybelle restaurant was not good. The server was very condescending and it seemed like we were bothering him every time we were asking him for something. We also went to Birdie’s, their diner, in the morning, for our breakfast (we prepaid it). It took about 15 min and calls for the employees to find out how much we could spend at the restaurant based on our fare. Their service was kind and professional though. The decor and food were great.

The hotel is amazing. Such a beautiful place surround by lakes and this gorgeous golf course. The design inside the hotel is classy chic. We loved it.

Stayed in November 2023

We had a leak outside of our room so a bucket remained there for the whole trip. We wish there was more than one mirror & that it had a coffee pot in room

beautiful pool and amenities, friendly staff

Stayed in May 2023

the fact that we did not get house keeping services. they came at 9:30am which I find very early for a resort. they never came back. i had no towels left and when I asked for towels; the front desk gave me a paper back full of towels. i did not use them since I did not know where that paper bag came from. this is why I gave a 9 not a 10 to the property.

the resort in general is beautiful

Stayed in January 2023

We had to change rooms 3 times due to complications and things not working properly in the room.

The staff was very nice and the resort was beautiful

Stayed in December 2022

pool was closed and restaurants closed

spacious and clean

Stayed in November 2022

bathroom had terrible smell from sewage and construction

Stayed in October 2022

Restaurants were very expensive and open very few hours if at all.

Staff was very helpful and friendly. We evacuated last minute from Cape Coral due to Hurricane Ian. They were so accommodating and had many evacuees to deal with. We were able to add a second night because we needed to stay longer and it was seamless.

Stayed in September 2022

The property is beautiful. Room service was not available because it was “off season”. We were assigned an “accessible room” even though we didn’t request or desire it. Favor is given to booking through the PFA website verses using Booking.com or other venders as far as room selection.

Stayed in September 2022

The service at the restaurants was very slow and scattered. All the staff were extremely kind though.

The decor, cleanliness, and amenities were phenomenal.

Stayed in August 2022

no including the breakfast

clean, the pool the incitement

Stayed in August 2022

The room was super cool, but the space could have been utilized better. There was so much empty space in room, maybe another cabinet/ dresser? The bathroom was the same. It was beautiful & comfortably huge! loved the tub & shower. Again, there was a big empty area by toilet. looked unfinished. maybe a bidet? Cabinet/shelf, hooks for dressing area? We were celebrating a family 50th anniv & had my son & wife change for dinner in our room & it was a little awkward, but...the second door in bathroom was great for many reasons! with all this said, the only real thing needed is a fan/vent in bathroom. Hot &...noisey. you asked so being very picky...

The facility, although crazy busy, was fun & hopping! Being cooped up for so long, I actually welcomed it. The food & drinks were very good. The staff is up there with the best we have ever met. They really are pleasant, helpful & friendly. From the front desk, to the pool people, the servers, bar staff & cleaning crew! great staff. The room was very clean & well maintained.

Stayed in February 2022

They are renovating and everything was under construction. We will definitely be back to visit when its finished.

Very beautiful resort, close to everything.

Stayed in November 2021

Stayed during construction so it was a bit hard to access the hotel. However the renovations will be nice.

Nice property and beautiful pool area. Rooms have been remodeled and are very comfortable.

Stayed in November 2021

Short staffed, amenities not open

Nice pool and pool bar

Stayed in August 2021

The bed was too soft, so in the middle of the night we move to sofa

Good location , renovated room

Stayed in June 2021

Some of the staff were rude (check in), very rule based and not customer friendly….this is what this means….do you understand? . Could not get in the bar after the golf as it was too busy. I paid $1700 for two nights and was not allowed to drink at the bar even though I had a wrist band proving I stayed there and many many people did not have wrist bands. Security were rude too.

The decor and location was very good

Stayed in February 2024

Received accessible room due to booking error. Hotel quickly and kindly moved us to a much better room. Property is beautiful and well maintained.

Stayed in February 2024

I didn’t like how they stare at colored people like myself it was a very uncomfortable feeling for me..

Really nice place

Stayed in July 2023

No prices listed in the market and overpriced. No light in armoire. LOUD bathroom doors. Low bed. Only two drawers in room. TV only viewable from the bed. Lights in bed headboard required you to get out of the bed to operate. Difficult access to room fridge due to size of cabinet doors. No direction on use of coffee maker. Limited to no info on resort facilities. Toilet was crooked. Hardware in shower was not attached .All receipts stated 7% sales tax. 8.4% was charged.

Butcher's..Honeybelle. Birdies. Pool area. All staff were helpful, welcoming and couteous. The atmosphere of the entire resort.

Stayed in June 2023

I had 3 different rooms during my 5 day stay. The first room was on the first floor facing a parking lot so after the first night i was woken by car alarms, people talking, and grounds crew workers. The 2nd room was on the third floor but right around from the elevator and right across from the stairwell that was used often. I didn't sleep in this room because I found a few mosquitos flying around and knew there was no way I was sleeping with mosquitos. The AC in this room worked but not like my first floor room. The third floor area by the elevator was very stuffy and hot-it did not feel like the AC was even on! There was also a large palmetto bug scurrying the hallway which I killed. I switched to another room on the third floor but 10 doors down from this one and it was better (quieter, no bugs, better AC) It didn't strike me as being entirely clean though. In all the rooms I found dust, and areas on the rug which could have been vacuumed better. Each time I moved I had to repack and unpack because each time I assumed I would have a better room. The location is also about 40 min drive to Palm Beach Island. I felt very far from things and could have been anywhere in Florida. The $40 daily resort fee includes parking and free wifi (what place doesn't offer free wifi these days??), the fitness center and some golf things. I stayed here for a convention otherwise it would not have been on my radar for a place to stay!

The hotel itself and the grounds were really nice! The pool area is large with lots of chairs and umbrellas. I really enjoyed eating at Birdie's Diner! The food was great and a bit more affordable. The hotel also has a free shuttle that will take you within a 5 mile radius. I do not golf and can't comment on the courses.

Stayed in June 2023