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  5. Reviews of Motel 6-Phoenix, AZ - North Bell Road

Reviews of Motel 6-Phoenix, AZ - North Bell Road This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2330 West Bell Road, Deer Valley, Phoenix, AZ 85023, United States of America

#112 of 132 hotels in Phoenix

Guests' Choice

Review Score

Based on 542 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    6.4

  • Facilities

    5.8

  • Staff

    7.1

  • Value for money

    5.7

  • Free WiFi

    5.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Premium Quadruple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The ac was broken, and I had to buy a fan to keep the room cool. The toilet seat was broken. The nightstand was lopsided.

    The staff were nice.

    Stayed in May 2024

  • Reviewed: April 26, 2024

    6.0
    It was alright.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lamps needed light bulbs and the TV. Needed a remote control.

    The room was clean and seemed decent. Missing remote control for the TV and a few light bulbs were missing from the lamps.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    6.0
    Good for what it is
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough towels and ice machine broke

    Don't bother you once you get in your room

    Stayed in April 2024

  • Reviewed: April 13, 2024

    4.0
    The place was a little scary. !st time I went hotel and did leave my room.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    room was low class and smelled like smoke

    the price

    Stayed in March 2024

  • Reviewed: March 4, 2024

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The riaches.

    The quite.

    Stayed in March 2024

  • Reviewed: January 11, 2024

    5.0
    It was stressful no I can
    • Leisure trip
    • Solo traveler
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    A couple that lied to me said that they were registered and needed to shower and get ready and I allowed them to come in and then when I told them they had to go to the office to get registered. They were actually lying in DNR so then I was told that I would be DNR when I had no idea that that happened, or who or they wouldn’t have done that

    Stayed in January 2024

  • Reviewed: January 9, 2024

    6.0
    Could have been better
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that it's gotten so disgusting now it was never to the point to where I had roaches in my room but the place has gotten so disgusting it's to where there's roaches in the room now. Beds are so uncomfortable it was broke. Sheets were disgusting, That I had to call the front office and ask them for new sheets because the maids did not change the sheets they just made the bed it was hair everywhere it was stains everywhere it was disgusting being that I had prepaid I didn't want them to kick me out. But next time I stay here or if I ever choose to stay here again I know I'll be checking my room for bugs

    I like this location it's because it's convenient for me and my partner and I was homeless about 5-6 years ago and I used to stay here often.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    5.0
    Good for the money.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Leaky faucet but acceptable.

    Found a clean place at a decent price. Nothing fancy but clean.

    Stayed in December 2023

  • Reviewed: September 28, 2023

    6.0
    The worst day ever that turned into somewhere I would actually go back to one day.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The entire first time I stayed there there was no air conditioning the water was so hot in the shower there was no cold water I couldn't even take a shower the beds were uncomfortable the staff wasn't polite or helpful. They wouldn't move me when I brought problems to their attention as soon as I got to my room they told me I had to wait for maintenance to show up after several hours when maintenance never came I went back up front they tried to charge me to change her own after arguing with the girl for a few she finally changed me rooms into another room that pretty much had all the same problems and before that she had explained they couldn't keep changing my room so she moved me from one room to another room that had problems that that was going to be all they could do for me where I felt like they should have went before they put me in a room and made sure everything was good rather than telling me if they've changed my room and I still have problems I would just have to deal with it. That's what I complained about to corporate like I said they did reach out to me and make things right but my entire first stay there was absolutely crap.

    Even though I had a really bad trip and the girl that was helping me wasn't very good. After I complained to corporate about the situation the manager contacted me and was very polite and very helpful and they called me every night where everything was perfect and I had a really good time and it was nice to have a place for the pool was actually open for once and clean. I thought it was super cool they did what hotels should do to make situations right and it only took several days for them to make good of a bad situation they never made excuses they just apologized and made up for the problems I had to deal with. I ended up leaving very happy and I would refer people there and I would go back there.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    4.0
    It was what it was and I took the opportunity to try and enjoy my time there as best as I could.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was rude and hateful towards my partner and friends. The security was determined to make us leave and was hunting for reasons to kick is out.

    The pool was clean and open.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    4.0
    Do able
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Receptionist

    N\A

    Stayed in July 2023

  • Reviewed: May 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The facility is pretty poor. No waiting area or something like that.

    Nice clean rooms.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    4.0
    It was a place to store my clothes and stuff, and to rest at the end of a long day
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The HVAC unit didn't work, same with the bathroom exhaust fan. The TV had a poor dark picture that was hard to watch, and no volume control. And the mattress was lumpy and uncomfortable

    Location was good, just a few miles from a friend's house, there was no breakfast

    Stayed in April 2023

  • Reviewed: April 2, 2023

    5.0
    It was clean and close to medical offices we came to Arizona for.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    No trash can in room. No closet in room or place to hang anything. Bathroom faucet ready to come off. Alot of screaming and arguing outside the rooms.

    No breakfast at this location. But staff was nice and it was clean.

    Stayed in March 2023

  • Reviewed: March 21, 2023

    5.0
    Not clean
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The floors were filthy. The sheets had stains in them. The whole room looked run down and worn/distressed. The bathroom was gross, stains in the toilet and shower. I felt as if it was unsafe to touch the floor with my bare feet and I didn’t even touch the shower. My door lock and key kept malfunctioning with no real reason. The price of my stay was not worth the quality of the room I was in. Only thing good about my stay was how nice the staff was. Only other good thing was that my room had a new vanity.

    Staff was very friendly and kind, especially when my card key decided to malfunction twice.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    4.0
    Not good
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Vending machine products were expensive. The room was not clean: stained bed sheets, cockroaches in the room, mirrors were dirty, the room was dusty, there was a long blonde hair hanging from one of the lamps…

    It was next to a Starbucks and a Waffle House.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    4.0
    Made it out alive all that matters
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room not clean as other motel 6 I stayed at. Crack heads on the daily here and there. Laundry room problem altercation etc.. no bueno. 1 office staff ok other one was ok until problem with laundry.

    Stayed in February 2023

  • Reviewed: March 6, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old room that stink at cigarettes even if it was supposed to be a non-smoking room Very noisy. people talking loud and blasting music all night long. Bed very old and sheets and towels not ironed.

    Staff very friendly and helpful

    Stayed in March 2023

  • Reviewed: February 20, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We got full size beds instead of queen beds

    Stayed in February 2023

  • Reviewed: February 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness of room

    Stayed in February 2023

  • Reviewed: January 14, 2023

    6.0
    5/10 rate.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Heater did not work so it was freezing cold all night both nights. The room did not have a microwave or fridge. The staff (manager) did not want to work with me at all about anything, I asked for a refund because we stayed 2 nights and spent around $150 for both nights and I asked for a refund for at least one of the rooms because we got sick from sleeping in a cold room 2 nights in a row.

    The room was clean.

    Stayed in January 2023

  • Reviewed: September 11, 2022

    4.0
    Disappointing
    • Solo traveler
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Roches i had to bring my own towels most of my stay they did have towels

    Courteous morning staff n security was very personalable.

    Stayed in September 2022

  • Reviewed: August 14, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There were roaches in the room

    Staff was very helpful, nice

    Stayed in July 2022

  • Reviewed: July 17, 2022

    5.0
    A little over priced compared to other hotels in area but no deposit required
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room could have been cleaner. Hair left in the sink. Shower hadn't been cleaned in some time.

    No deposit required. Lots of tv channels to choose from. Seems to be under different management. Seemed a lot safer then the past.

    Stayed in July 2022

Showing 1 - 25

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