1800 South SanTan Village Parkway, Gilbert, AZ 85295, United States of America
#16 of 17 hotels in Gilbert
Guests' ChoiceBased on 218 hotel reviews
6.7Cleanliness
7.4
Comfort
7.4
Location
8.4
Facilities
6.9
Staff
8.2
Value for money
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 14, 2024
Church
United States of AmericaThe floor in the room was coming up
Stayed in May 2024
Reviewed: April 21, 2024
Marius
United States of AmericaGot no clean towels the following morning, no replacement of coffee and was advised that I would have to pay for breakfast. There was no continental breakfast which was a 1st in all the traveling I've done.
Stayed in April 2024
Reviewed: April 14, 2024
Kandersn
United States of AmericaThe bathroom was gross and in need of help so was alot of the property. Very disappointing.
Stayed in April 2024
Reviewed: April 8, 2024
Gabriel
United States of AmericaFast internet. comfy mattress. Clean room.
Stayed in April 2024
Reviewed: January 15, 2024
Hia
United States of AmericaEnjoyed that the place was walking distance from a family members apartment. Staff was friendly and always offered us their delicious cookies and water.
Stayed in January 2024
Reviewed: January 8, 2024
Shilesa
United States of Americawish there was complementarity coffee for the guest, for one cup was pretty expensive.
Breakfast was good,
Stayed in December 2023
Reviewed: December 25, 2023
Dave
United States of AmericaWould like to have a more comfortable chair or sofa in the room.
Stayed in December 2023
Reviewed: November 15, 2023
Ebony
United States of Americaelevator was broken and food was salty and didnt finish the meal. staff took it off.
Stayed in October 2023
Reviewed: October 30, 2023
Moran
United States of AmericaBathroom was stained a bit, shower curtains try to stick to you while showering, thin walls
Nice pool and good location
Stayed in October 2023
Reviewed: October 16, 2023
Terri
United States of AmericaI was in town as my girlfriend died I left early as I had to take care of our granddaughter and my husband isn't well.
I was there still Friday morning and feel that I should be refunded a day.
Stayed in October 2023
Reviewed: September 29, 2023
Tausha
United States of AmericaThe cleanliness and prices of food and snacks
They were able to check me in early, but the pool was dirty, the toilette was dirty, sheets I got new ones
Stayed in September 2023
Reviewed: September 10, 2023
Francine
United States of AmericaSome of the staff were extremely welcoming and helpful while others were very hard-headed and very closed off.
We like how close it was to the San Tan Village Marketplace, there were also close by restaurants, attractions and many more.
Stayed in September 2023
Reviewed: August 30, 2023
Cali
United States of AmericaThis is a great family friendly hotel, I wish they offered breakfast as a part of the booking instead of it being an extra charge.
Stayed in August 2023
Reviewed: August 21, 2023
Nicole
United States of AmericaThere was only one working elevator that took forever, the door to the pool didn’t work, no hairdryer in my room, candy wrappers on the floor. The tv wasn’t working and I called the front desk and the lady seemed annoyed to have to come help.
It was a decent location.
Stayed in August 2023
Reviewed: July 20, 2023
Guerra
United States of AmericaCould use more USB connection due to updated technology, I only had 1 USB connection and it was on a lamp.
Price and location was a good deal, the room was clean and it felt refreshing.
Stayed in July 2023
Reviewed: July 19, 2023
Lisa
United States of AmericaThere was not much water pressure when showering.
I liked that the air conditioner worked and it stayed cool the entire time. I liked the location near santan village..
Stayed in July 2023
Reviewed: June 26, 2023
Valencia
United States of AmericaThe wait time at check in was insane.
I like that it was a very convenient area of the town.
Stayed in June 2023
Reviewed: April 24, 2023
Cierra
United States of Americacoffee in the lobby was empty (all 4 canisters) regardless if it was 2pm I feel that should be available for tired travelers. got put in a room close to an exit door, so we heard that all night.
nice location. clean and well kept. nice decor. friendly staff
Stayed in April 2023
Reviewed: April 12, 2023
Thomas
United States of AmericaRoom next to stairs
Cozy and clean
Stayed in April 2023
Reviewed: March 13, 2023
David
United States of AmericaLight bulbs were missing and the staff said they were not sure when they could be changed. The breakfast was only OK. Not worth the price.
Location was perfect. Room and bed were comfortable. Price was ridiculously high.
Stayed in March 2023
Reviewed: March 8, 2023
Barbara
United States of Americanoisy at times
location
Stayed in December 2022
Reviewed: March 3, 2023
George
United States of AmericaNothing really.
Ryan was friendly and prepared for our arrival. Custodial man took care of a leaky window promptly!
Stayed in March 2023
Reviewed: January 20, 2023
Mary
United States of Americawalls paper thin. had loud Tv on one side and loud talker on the other making it difficult to relax
Stayed in January 2023
Reviewed: November 14, 2022
Trevor
United States of AmericaBeds were very hard and uncomfortable. No fault of the hotel staff.
Only giving high review for very friendly and attentive staff.
Stayed in November 2022
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