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  5. Reviews of Phoenix II #2023

Reviews of Phoenix II #2023

Orange Beach, 36561, United States of America

#100 of 182 hotels in Orange Beach

Guests' Choice

Review Score

Based on 30 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.2

  • Value for money

    8.1

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Showing 1 - 25

  • Reviewed: May 26, 2024

    7.0
    Good
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Be nice to have your parking passes at the gate if you already paid for them in advance. Waited at the counter a long time after a very long drive to parking passes that were paid for in advance.

    Easy to get around.

    Stayed in May 2024

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Great stay overall. The only negative thing to tell yall about, was the maintenance guy that came Saturday I'm the middle of our stay to scrub the shower, that could have waited. But everything else was great.

    Stayed in May 2023

  • Reviewed: September 16, 2022

    7.0
    Wonderful view but disappointed
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Well the condo was through “Vacasa” so whoever “cleaned “ the room before didn’t fully clean there was still some sand in the floor and definitely did not restock. basically what the people before us left was what we ended up with. NO TOWELS. I contacted Vacasa THREE TIMES. I ended up buying towels at Walmart. they even sent me a list of what was supposed to be stocked and when I told them no most of that is not here they stopped responding. I bought k-cups because there was a keurig but it didn’t work. the toilet seat was broke in my room. there was only one quilt in the room with bunk beds. the beds looked dusty and the bunk bed was broke. my dad brought his own pillow. I had to go buy one because the first night on those pillows were terrible. my dresser drawer was also broke. The extra pillows and things in closets all looked dusty. I know some things happen but I would really reconsider using Vacasa for someone who actually cleans and cares. Also if I’m paying this much money I shouldn’t have to buy towels and pillows.

    Beautifully decorated, second floor and beachfront, fast elevators, and a box fan yay!!

    Stayed in September 2022

  • Reviewed: July 13, 2022

    9.0
    enjoyable and relaxing! I will be back!
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    right side of sink was stopped up!

    the location and clean

    Stayed in July 2022

  • Reviewed: July 4, 2022

    8.0
    great place to stay for small family
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    pools were great, great location to restaurants and shopping

    great location

    Stayed in July 2022

  • Reviewed: June 27, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The late check it is rough. knowing we had to be out by 10 the next morning we wanted to make a real day of it. the unit was much smaller than anticipated. I should have paid closer attention to the sqfootage when booking. Also there was an incident at the building next door where someone unfortunately passed which put a bit of a damper on the trip.

    loved the ease of access to the beach and the wonderful view.

    Stayed in June 2022

  • Reviewed: August 22, 2022

    10
    We had a great time! Will definitely come back!
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the hot tubs wasn’t working.

    Convenient to shops and restaurants

    Stayed in August 2022

  • Reviewed: August 5, 2022

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • One Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    property was falsely advertised. Pictures shown for the condo we rented is not the same condo we were placed in by booking.com. Very disappointed in the site and will never use your service again.

    Stayed in August 2022

  • Reviewed: July 23, 2022

    10
    we enjoyed our stay and will plan to return next year 😎😎
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The sliding glass door on the balcony was hard to close

    We liked the convenience to the beach and surrounding area

    Stayed in July 2022

  • Reviewed: October 17, 2021

    1.0
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 4 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 24, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The beds are not good or pillows are badlands the room was dirty bug we clean

    Its a beautiful place on the ocean the room was no e but dirty

    Stayed in September 2021

  • Reviewed: September 21, 2021

    2.0
    I hated it, I was so ticked off bcuz of the bunk beds I could've cried, it ruined it for me
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 5 nights

    we get there & my room (i'm in my mid 40's) has BUNK BEDS in it. I was absolutely livid, we ended up leaving a night early bcuz the mattresses on both bedrooms was hurting our backs, the living rm furniture was wore out, if u sit on it, u couldn't hardly get up, the DISH NETWORK kept going out so since it rained the whole time, we couldn't hardly even watch anything bcuz the signal kept going off & I was NOT told that we had to wear arm bands the whole time we were there (even to shower), I felt like I was in prison. This was my 4th trip to ORANGE BEACH area & this was the worst time I've ever had. When I went to PHOENIX 3 to say something about the bunk bed deal, the guy told me that bcuz I booked thru a 3rd party & not BRETT ROBINSON (who he worked for) there was nothing he could do about it.

    liked the location & liked the fact that we didn't have to keep up w/key cards & just had to punch the code in

    Stayed in September 2021

  • Reviewed: July 21, 2021

    10
    Family Vacation
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The only two negatives I would say is the arcade room (for a rainy day) left a lot to be desired. The change machine was broke and several of the games were not even on. The other negative would be the kiddie pool fountain was always on, thus blocking out the desired noise of the beach/waves.(If it had a timer people could turn it on when they needed to use it, as I rarely saw kids in it anyway)

    The condo location was great, very close to beach (closest yet). With three pools all in proximity, if one was more crowded than other you could meander to the other (though we never had to). Loved the multiple hoses to rinse off rather than just shower. Also like the usage of parking permit tags which I think helped allow parking spots to be available. Lastly the wristbands that were required helped keep the pool population in check, disallowing others from having friends and family hanging out (taking up guest paid expectations of pool availability)

    Stayed in July 2021

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    the dishwasher did not work

    everything was perfect

    Stayed in June 2023

  • Reviewed: August 4, 2021

    10
    Amazing Grace
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Our stay was great One thing the area rug was full of sand needed to be taken up and shaken and the smoke detectors need batteries it beeped the whole stay. But everything else was great. Thank you.

    I like the condo beautiful and the view was great my grandchildren loved it need more time. But over all the stay was amazing. Thank you.

    Stayed in August 2021

  • Reviewed: June 21, 2021

    10
    Highly recommend
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Small problem. The tub plug didn't work. Push down didn't stay down. I borrowed the one from the other bathroom.

    Everything else! Everyone, including other visitors were so polite! Helpful staff. We had a phenomenal time. Aking memories! Thank you!

    Stayed in June 2021

  • Reviewed: November 15, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: August 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: November 18, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2021

  • Reviewed: July 21, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: June 14, 2021

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: May 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: November 17, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 1 night

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: July 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

Showing 1 - 25

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