The bed was very hard. I ended up with a horrible stiff neck. The pull out sofa wasn't very comfy either. At first glance, everything looked nice and clean but the floors were not clean. I took my sandals off as soon as we got there and made 2 or 3 trips through looking around and my feet were black when I sat down. There was a hat in the sofa that didn't belong to us. The comforter also smelled like a dog. We washed all the sheets and comforter but it didn't help much. I would still stay here again though. Those things weren't deal breakers for us.

It was a gorgeous view! I really liked that the door to the balcony was super heavy. Our kids couldn't open the door and sneak out, which put our minds at ease. Everyone was beyond nice and friendly. The pools were a nice relief for the kiddos from the beach.

Stayed in June 2024

The property was good

Location was great

Stayed in October 2023

People smoking marijuana on the balconies morning amen night.

Location was perfect, Conor was very nice.

Stayed in October 2023

No complaints

Always great stay at any Phoenix

Stayed in September 2023

My husband needed to be able to use the internet & was not able to. We could only connect 1 cell phone & he could not connect his laptop at all. I contacted with the number I was given for problems & was told to restart the router. We couldn’t find the router & twice I was told they would send someone but no one came.

The location was fabulous! The condo was nice & we enjoyed being able to sit on the balcony & look out at the ocean!

Stayed in September 2023

A/C wouldn't ever cool the conco

Location

Stayed in August 2023

Couch is very uncomfortable and NO BEACH TOWELS.

Location and was clean.

Stayed in June 2023

The view was great 👍

To be honest, the room was full of sand and they didn't change the sheets before we got into our room . There was sand in the sheets . We had to pull everything apart and wash them . I was charged over $300 for room cleaning . Someone is pocketing the money . We won't be back .

Stayed in June 2023

TV was not working..

It was great

Stayed in June 2023

Our internet only worked in the living room so we could not watch TV from the bedroom

The access to the beach and the view

Stayed in June 2023

The location & balcony were great, Cozy room for two.

Stayed in April 2023

I liked that it was very close to the beach

Stayed in April 2023

Too complicated, since I couldn't find the correct email. Desk person could not help at all.

Stayed in November 2021

Not knowing there was a breakfast.

There was a breakfast?

Stayed in August 2021

A mattress up grade or a memory foam topper is definitely needed

Stayed in August 2021

Musty and humid in main lobby and foyers. . Elevators are small. Checking in was a BREEZE. However, Waited 30 minutes to be able to catch an elevator to take luggage downstairs at checkout. Completed with guests going back and forth to pool,etc AND with cleaning staff with carts. This was VERY VERY frustrating. To no fault of the condo, we did not find any good seafood restaurants :( which was surprising being that near the ocean. elevators. Sofa bed was terribly (grand daughter was miserable) ?uncomfortable but he actually bed was comfy.

Room was awesome with awesome view. Perfect location both for Oceanview and balcony combo. We stayed in unit 3025 on second floor. I thought 2nd floor would be to liw to get a good ocean view but it was a beautiful view. The room was right over the beginning of beach entrance, so not much privacy on balcony because of the lower floor, but it was still nice.

Stayed in July 2021

bathroom needs an upgrade

great location

Stayed in June 2021

Too expensive.

Nice location.

Stayed in July 2021

Perfect location to get anywhere in orange beach, gulf shores and the Wharf.

Stayed in July 2021

The refrigerator did not have a ice collection bucket in the refrigerator. The Wifi for our suite 3125 was not secured with a password as other units around us had.

Convenient to almost everything we wanted to do but just outside of the congested area.

Stayed in May 2024

Nothing it wasn't anything I didn't like about my trip

Everything was just Beautiful I really enjoyed my self the condo was clean I didn't have any problems I'm ready to go back already Thanks for everything

Stayed in May 2024

Condo is outdated and needs work. Too expensive for this kind of experience.

Location

Stayed in October 2023

The Curtains at the window by the slide doors.

N/A

Stayed in September 2023

I contacted the provider multiple times over multiple issues. I was given an apology and was assured that they didn’t do business in such a manner. The ceiling fan in the bedroom was not wired correctly. The bathroom had multiple issues, including the door knob was falling off, and it was very old. The exhaust fan was very dirty and very dated And did not pull any moisture or odors out of the bathroom. The shower knobs were extremely dated and complicated to use the soap dish had rust and someone’s bar soap in it from a previous rental. The shower curtain had black mold and so did the ceiling housekeeping came to replace the shower curtain. The dryer would not dry her clothes. We called about that right away and was advised that they would be reaching out to a technician. I reached out to them again after not hearing anything back from them and they said they were waiting for the technician to get a hold of them, the repairs were never made to the dryer maintenance. Had a tec came out to check the dryer vent. The technician stated that the flex tube was too long and bent over that did not fix the issues. We had no blankets in the entire unit we contacted the front desk and they would not give us any and said to contact the provider (Vacasa) it took till mid day the next day to get them, the bedspread was similar to a curtain very thin, and it was dirty. It had make up on it, and I don’t wear make up. It obviously was not washed from the previous tenant. this sink disposal in the kitchen late obviously someone knew about it because they put a bowl underneath it to catch the drip after a few days it started stinking. The stove oven was never cleaned out from previous tenants when I used it the one time that we used it is smoked up the entire unit, not one smoke detector went off.

Nice location, beautiful view of the beach from the balcony, simple decor that was beautiful. The couch was super comfortable. The lounger on the balcony was old but comfortable.

Stayed in July 2023