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  5. Reviews of GreenTree Hotel Phoenix West

Reviews of GreenTree Hotel Phoenix West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1500 N. 51st Avenue, Phoenix, 85043, United States of America

#83 of 131 hotels in Phoenix

Guests' Choice

Review Score

Based on 1052 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.4

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.6

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Channels Breakfast no bacon and sausage more cereal options Outlets not enough Lazy boy chair blocking into room Workers knock on door at 9: 15am check out no privacy Bar closed More evening customer service help Belcony was dirty dead bird and nest Beds was full size not queen beds Excercise machine out of orders Pool was freezing at night and its outsid e pool

    Flowers design on toilet paper Balcony but needs cleaning Pixture frames

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    I'll stay here again.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night

    I thought it was odd that only one elevator was present, but there were three stairwells. I never had to wait very long for the elevator, but I would have thought they would have installed two of them. Perhaps not a big deal as I wasn't inconvenienced.

    The room was great and the bed was very comfortable. Breakfast started at 6 which let us head out early.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was too cold and spa didn't work well at all.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Air Conditioner makes so much noise that it is impossible to sleep

    Big room and comfortable

    Stayed in May 2024

  • Reviewed: May 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is not friendly

    Location

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Good value for a short stay near PHX Airport.
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a little sub standard. No breakfast meats and coffee was kinda weak. Otherwise just okay.

    Good location and price.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    3 day policy of cleaning or change of bed linens,, you have to call for the house service

    Spacious rooms

    Stayed in May 2024

  • Reviewed: May 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could have had a better selection

    Friendly staff

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Inexpensive luxury living L
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit further away from My familiar areas.

    The staff was very Accommodating throughout my stay

    Stayed in April 2024

  • Reviewed: May 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There are some homeless people around the hotel. The breakfast could be better and with more options...

    The hotel is near the airport. Free parking. Bed was comfortable.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was a little dirty

    Great value for the stay and wonderful pillows

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Overall stay was good.
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Could use a bit of updating. Mostly cosmetic stuff. There was a bit of wallpaper coming off the wall in the bathroom and the shower had the hand sprayer but when on the hook it kept falling off.

    Staff was very friendly. Good breakfast, bed was very comfortable.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Great service, very nice accommodations
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The homeless people on McDowell Street in front of the motel.

    For a free breakfast it was very good, the location was fine and the staff accross the board was excellent

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Beautiful facilities
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not appetizing, the round, flat egg (.) stuff has no taste, no flavor. Sausage tasted like it had freezer burn. Very disappointing!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    6.0
    Comfortable stay but not a pleasant stay this time.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The hot tub turned my hair green and burnt my skin. Ive been here before and it never did this. Yall are putting way too much chlorine in it. You still have fixed the jets in the hot tub since my last review. The pool is ice cold. You cant even enjoy it cuz its so cold. Asked for room service it wasnt provided to us till I complained. When you tell a guest they will be put on the list in the morning its your job to let housekeeping know.

    I like the free hot breakfast but they do need to switch it up some. I ate the same thing for 4 days in a row.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Good rate via Booking and good facilities
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Unstable wifi,

    Helpful staff, good rooms

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee wasn't the greatest.

    Comfortable and clean. Nice elevator in the middle of the hotel. Beds were comfy, shower was HOT, Breakfast was delightful and plenty. Housekeeping goes above and beyond! Hot tub and pool were nice.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The rooms was great and it also had a balcony. The bed was very comfortable. The breakfast was not great, I would say it was a standard American breakfast with no fresh vegetables and fruits. But they had fresh waffles!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The indoor/outdoor pool wA not heated so too cold to use. The bathrooms in the pool area were not open. The little bar was permanently closed down and really nowhere close by to go at least that you felt safe as the location is not in the nicest area. Also, the room had three plastic cups but none in the bathroom.

    The room was nice. The bed was comfortable and clean as in photo. The room was good size. There were full dispensers of soap, lotion, and shampoo. The staff were pleasant although not particularly friendly.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Review
    • Business trip
    • Family with young children
    • King Room - Hearing Accessible - Roll-in Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Looks a hostel. Could have been better. Location was not that great.

    Good hotel. Coffee was good. Clean.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    I enjoyed my stay and the daily breakfast was good.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I didn’t like the noise from the busy street outside my window and someone on a motorcycle stopping by everyday, revving his engine.

    I liked the closeness of the hotel to some convenient stores.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    no frills stay with super cozy beds
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    breakfast was a bit oily and could use some healthier options

    super comfy beds and king sized. bathrooms were nice and room was spacious

    Stayed in April 2024

  • Reviewed: April 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It is very close to the highway so you need to pack earplugs. Breakfast is served on paper plates and with plastic cutlery, very environmentally unfriendly

    Decent, clean rooms

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The neighborhood

    Stayed in March 2024

Showing 1 - 25

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