2727 Monroe Highway 165, Pineville, LA 71360, United States of America
#1 of 3 hotels in Pineville
Guests' ChoiceBased on 486 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.2
Staff
8.7
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 30, 2024
Mary
United States of AmericaSee above
Facility was dated. Cafe area was extremely noisy, should shut door to kitchen, had both tv and radio playing at same time. Disappointed with breakfast presentation and quality.
Stayed in May 2024
Reviewed: April 29, 2024
Lucille
United States of AmericaGreat place to stay, very close to the college. Clean. Staff veryvhelpful. Breakfast was good.
Stayed in April 2024
Reviewed: April 28, 2024
Coffeyf
United States of AmericaPeople are allowed to smoke right outside the front and back door and the lobby FILLED with cigarette smell for hours which drifted upstairs throughout the hall. Its time to update the hotel. It was really nice years ago.
The staff were helpful and friendly
Stayed in March 2024
Reviewed: April 6, 2024
Rita
United States of AmericaThe room wasn’t as clean. Hair in the bathroom and in shower floor and walls
Location
Stayed in March 2024
Reviewed: March 28, 2024
Kassidy
United States of AmericaThere was a marijuana smell I had to pass through in the hallway going to my room.
The staff were friendly and welcoming. The breakfast was good.
Stayed in March 2024
Reviewed: March 11, 2024
Christanee
United States of AmericaIt’s a good hotel but needs a little TLC
Nice people big room
Stayed in March 2024
Reviewed: February 1, 2024
Kenneth
United States of AmericaThey were having issues with no hot water.
Close to everything, nice, big rooms.
Stayed in January 2024
Reviewed: January 22, 2024
Rosenbohm
United States of AmericaThe bathtub surface was very slippery and could have caused a serious fall and injury
Location
Stayed in January 2024
Reviewed: January 16, 2024
Ashley
United States of AmericaGood hot breakfast. Friendly staff. Very helpful.
Stayed in January 2024
Reviewed: January 11, 2024
Ava
United States of AmericaThe facility is in need of updates. Furniture and carpets are worn.
Breakfast and breakfast staff were great.
Stayed in January 2024
Reviewed: December 27, 2023
Christine
United States of Americaneeds new carpet and hotter water for showers.
location, staff and food.
Stayed in December 2023
Reviewed: December 22, 2023
Mary
United States of AmericaThe room we stayed in was clean, BUT the bathtub had black (I would call it mold) around the caulking. The tissue box was rusty.. if this is a 4 star hotel, I would hate to see what a 3 star hotel would be
The room was comfortable
Stayed in December 2023
Reviewed: December 18, 2023
Bernard
United States of AmericaNeed a better accessible outlet on the nightstand by the bedside.
The rooms and the service and good quality breakfast in the morning
Stayed in December 2023
Reviewed: December 17, 2023
Brouillette
United States of AmericaNeeds some updating
Safety helpful staff go above and beyond quiet safe private location
Stayed in November 2023
Reviewed: December 10, 2023
Therealmsb
United States of AmericaLocation and it was comfortable
Stayed in October 2023
Reviewed: December 10, 2023
Therealmsb
United States of AmericaLocation and it was comfortable
Stayed in November 2023
Reviewed: November 28, 2023
Cora
United States of AmericaHusband handicapped, on walker, we were on 3rd floor down the hall from elevator
Location, quiet, comfortable room
Stayed in November 2023
Reviewed: November 16, 2023
Willene
United States of AmericaThe carpet in my room was very, very stained. This was the only problem that I could really complain about! It truly needed to be cleaned. The room itself was very clean & pleasant!
Everyone was very nice! Job well done!
Stayed in November 2023
Reviewed: November 3, 2023
Andrew
United KingdomDisappointed that the towels in our room were only change once in five days. We did ask but somehow they got missed in both rooms. I would have thought the rooms would have been checked daily.
Great location for us and pretty much everything we needed
Stayed in October 2023
Reviewed: October 25, 2023
Christina
New ZealandGood place for overnight stay. Friendly staff and good breakfast.
Stayed in October 2023
Reviewed: October 16, 2023
Bill
United States of AmericaBed was too firm
Elevator was quick, staff extremely nice and best biscuits ever at a hotel
Stayed in October 2023
Reviewed: October 5, 2023
Durham
United States of AmericaFridge in our room did not work was unplugged when we arrived we thought that might have been a accident so we plugged it in. It leaked the first night pretty badly so we didn't use again. We stayed in room 230 Wife slipped in the bathroom the tile is way too slippery. I work in hospitality have you had the tile tested I bet it's rating is high. We had to layer the floor in front of the shower well towels so nobody skipped after she fell the second day we were there
Breakfast and breakfast staff were amazing.
Stayed in September 2023
Reviewed: July 25, 2023
Susan
United States of AmericaSee above comments
The hotel was clean and it accommodated our needs for a one night stay. The breakfast was OK for the average traveler but we are constantly hoping the hotels that offer breakfast will stop serving powdered based eggs and add non-pork meat options for the zillions of travelers who do not eat pork.
Stayed in June 2023
Reviewed: July 23, 2023
Lloyd
United States of AmericaCarpets needs cleaning, just little update here and there
The staff was amazing, so sweet both at check in and check out. It was my aunts funeral and they were very kind.
Stayed in July 2023
Kemer, Turkey
Shanghai, China
Kenting, Taiwan
Tarazona de Aragón, Spain
Saint Petersburg, Russia
Teresópolis, Brazil
Polignano a Mare, Italy
Sihanoukville, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content