Location, clean room, friendly staff, parking is safe. the bed was comfortable and the kitchen area well equipped.

Stayed in May 2024

Services could be better.

Location and facilities in kitchen area.

Stayed in May 2024

Very spacious and well located in the Western side of town. Very good value for money. Garage available with direct access to rooms. Staff 100% friendly and available.

Stayed in May 2024

This is CA parking! Garage is expensive, and public street parking has time limitations.

I travel from out of state for outpatient medical procedures at UCLA Medical Center, and Plaza La Reina is my only choice for lodging. I hope not to be back, so I don't mind writing this review - previously, I hoped to keep it this gem a secret. The staff is always courteous and accommodating, - they actually make a point to know your name as you come and go. The rooms are well furnished and clean, and there is a variety of room arrangements, each with a kitchenette. My family members and I can take advantage of the many local organic, healthy food, and sightseeing activities within walking distance.

Stayed in April 2024

Water pressure in the bathroom is kind of low.

Great place, much better than AirBnB for a longer stay. 100% going back. Beautiful rooftop and garden, Spanish style through out, restaurants across the street, quiet, great staff (esp Troy), loved it.

Stayed in April 2024

For such a nice hotel, it is a shame that you do not have a choice of pillow types. Old people like us have neck issues and need flatter pillows than your very thick ones. One of us was able to get a slightly flatter pillow, but there were no others available. Bathroom door was much too noisy when closing, which would wake up the sleeping partner when the awake partner used the bathroom in the middle of the night. We asked for it to be looked at and were told that it couldn't happen on the weekend. So we could not close the bathroom door all the way at night.

Everything but the few things below - room was very nice, staff was great, breakfasts were good. Location excellent - only a 7 minute walk to and from the train station

Stayed in April 2024

No complaints

Location is convenient, rooms are large, ammenities in room are fabulous.

Stayed in April 2024

None.

Fantastic location, conveniently situated near UCLA. The hotel staff were outstanding, offering exceptional service. The decor and style of the hotel were truly beautiful. I would definitely choose to stay here again in the future.

Stayed in April 2024

Private parking is expensive and public parking has time limitations

The staff is friendly and acommodating, and the amenities and location are perfect for my needs.

Stayed in April 2024

N/A

Great location, walkable to UCLA and Westwood. Beautiful room and impeccable service.

Stayed in April 2024

Loved having a seating area, table and kitchen for our family trip to watch our son play lacrosse at a UCLA tournament. The rooms have character and style. Lovely and perfectly clean bathrooms. Location was perfect to walk to games and lots of good restaurants close by.

Stayed in February 2024

Title: A Luxurious Stay at Plaza la Reina: Where Hospitality Shines Bright Nestled in the heart of the vibrant city, Plaza la Reina stands as a beacon of elegance and sophistication, offering a truly exceptional hotel experience. From the moment we stepped foot into the opulent lobby, we were enveloped in an atmosphere of luxury and warmth that set the tone for a remarkable stay. One of the standout qualities of Plaza la Reina is undoubtedly the exceptional service provided by their dedicated staff, who go above and beyond to ensure every guest feels like royalty. At the helm of this extraordinary team is the esteemed property manager, Philippe, whose unparalleled commitment to excellence truly sets this hotel apart. Philippe's attention to detail, unwavering dedication, and genuine care for guests' well-being are truly commendable, making our stay truly unforgettable. Throughout our time at Plaza la Reina, we had the pleasure of interacting with the charming and knowledgeable staff members, all of whom displayed a level of professionalism and courtesy that exceeded our expectations. In particular, Troy at the front desk stood out with his impeccable service, friendly demeanor, and eagerness to assist with any request we had. His warm welcome and genuine hospitality made us feel right at home from the moment we arrived. The accommodations at Plaza la Reina are nothing short of luxurious, boasting elegantly appointed rooms and suites that provide a perfect blend of comfort and style. Every detail has been carefully curated to ensure a restful and rejuvenating stay, from the plush bedding to the designer amenities. In addition to the impeccable service and lavish accommodations, Plaza la Reina offers a range of top-notch amenities, including a tranquil courtyard, a fitness center, and a stylish lounge where guests can unwind and indulge in exquisite cuisine and drinks.

Stayed in March 2024

Nothing

The rooms look just like the photos-lovely! Bed and linens were wonderful. So nice to have a washer and dryer, with detergent.

Stayed in March 2024

no food options at the hotel, but there are plenty of options just outside. appreciated that they supply all the water bottles that you may need. the TV was kinda broken ( screen had some damage)

very comfortable bed and a good size room and bathroom. loved the building decor.

Stayed in March 2024

The rooms are a nice size. It’s very convenient to have a small kitchen when traveling with a family of six. We were in Westwood for a lacrosse tournament at UCLA and it was a great location—could walk to games on campus and had a lot of great restaurant options close by.

Stayed in February 2024

Beautiful room and premises. Staff were very helpful and friendly.

Stayed in December 2023

Conditioner didn’t smell good

Easy access to room from parking garage elevator

Stayed in October 2023

Nothing

This was an absolutely awesome hotel. We LOVED it and miss it now we’re at another hotel.

Stayed in October 2023

A beautiful Spanish style building with roof terrace. Spacious room, very clean. Good cleaning! We get to choose how often we'd like the room cleaned. Location is great. We are here to move our daughter to UCLA. The hotel is perfectly close to the school and the stores such as Target and Trader Joe's. Many restaurants in walking distance. Extremely friendly staff. They greet warmly every time we pass the reception. They carry up my Amazon packages to my room. Air-con is set to perfect temperature. Water pressure on fifth-floor very good. Functional pantry with dishwasher and microwave oven. WIFI is very strong in the room. Note: not all rooms equipped with a washer, check before booking if that's important for your stay. I'd give a 10 instead of 9 if there were a washer in our room. But the staff let me borrow washer in a vacant apartment which is very kind.

Stayed in September 2023

nope

Convenient location, super super friendly staff. The hotel was very nice and the room was very comfortable. Very close to UCLA, we were sending our kids to college and the hotel was right in the Westwood neighborhood, so it was easy to purchase all kinds of dorm supplies for our kids. Will stay again next time we go to LA.

Stayed in September 2023

One of the front desk employees had a serious attitude issue, she wouldn’t greet us, and when we afsked for a service it was as if we had insulted her - we avoided going by the front desk after that. Beds were on the soft side.

Great location, spacious and comfortable room, the general ambience felt homely. Absolutely gorgeous building.

Stayed in September 2023

All was good

Very nice and responsive staff. Great location. Room is very comfortable.

Stayed in September 2023

Rooms differ - some with great location and views and those with a view of an alley with dumpsters.

Large rooms, kitchenette with fridge, microwave, even a dishwasher. Comfortable bed for those who like a mattress on the softer side.

Stayed in September 2023

Nothing

the staff, location, roons, cleanless etc everything is perfect

Stayed in September 2023