There's nothing I can think of that I didn't like

Location was perfect. close to all the shops & food.

Stayed in May 2024

While it was great to have underground parking, the spaces are a little narrow for our SUV but we managed just fine with a little extra attention and care.

The location was perfect - walking access to the town square and also easy access to highways to explore other places. Our room and the bed were very comfortable, loved the quaint understated decor and the fireplace, and the balcony with seating for morning coffee!

Stayed in May 2024

Doors to individual units need update but I get the need for authenticity of the age of the hotel.

Location and old world charm was a big factor for my wife.

Stayed in May 2024

Layout of our room was odd (218). A/C was not great. Took long for temp to adjust (learning curve?) so first night was at first too cold and then too warm.

Location, comfortable bed, parking availability. Also liked in room coffeemaker. Didn’t use the fireplace but that would have been great if needed.

Stayed in May 2024

Steps to the room … eeeow!! Maybe be a little more descriptive of that..before booking. elderly people could not navigate those steps.

Location location location

Stayed in May 2024

Great location. It was quiet at night. Good parking.

Stayed in May 2024

Since I was charged for parking I would have appreciated it if the hotel staff made information perfectly clear regarding where to park when the garage is full. The garage is a small one that requires backing out of when one discovers that there are no spots left. This can be problematic, especially after dark, because there is no signage easily seen to direct one elsewhere. Also, when other vehicles have double parked near the exit of the garage it is near impossible to back out. All they really need is a green light/red light at the entrance that indicates whether there are any available spots left at that time. Then if they would add a reflective sign indicating where to pull in for their overflow vehicles.

I very much appreciated the close proximity to the Plaza area, Canyon Road, and the old Santa Fe section as we walked almost everywhere that was on our list to visit.

Stayed in April 2024

Room was outdated, no pool on the property

The location was perfect. I loved the courtyard, it was beautiful.

Stayed in April 2024

Great location!

Stayed in April 2024

It could use some paint and just some general sprucing up

Stayed in March 2024

Loved the fireplace in room!

Stayed in March 2024

Closest breakfast place undergoing renovation when we were there but found "The Plaza" on the square which had fantastic food and service.

Super location, staff was very helpful, beds and pillows very comfortable and quiet, fireplaces a bonus. Some rooms require walking up a couple of flights of stairs so be aware when checking in. Underground parking can fill up but they offer parking close by if that's the case. Close to the square and easy to walk to most everything.

Stayed in March 2024

Website was confusing. After booking web site asked if we would like to upgrade to a room with a toilet. We tried to ascertain if the room had a toilet - no answer on thhotel phone , no response from website. Took a chance & the room had a toilet. Thank heaven.

Location : wonderful to be so close. To restaurants and shops.

Stayed in March 2024

$30 fee a night for amenities- assumed to provide covered parking, but had to search for parking 2 nights due to garage at capacity. I would charge for parking instead. Upkeep seems lacking on stairs and outside

size of suite, bar and location. loved the high ceilings and the layout. Housekeeping was wonderful

Stayed in March 2024

Very dark. Some what loud, the maid carts were noisy.

It felt fitting for downtown Santa Fe with the décor and furnishings. It was close to the Market area. Loved how you could call up the front desk and have a fire built in your fireplace within 5 minutes. We had a great meal in the hotel restaurant.

Stayed in March 2024

Awesome location!

Stayed in February 2024

The Bathroom toilet needs to be fixed. it ran water consistently.

Location and Staff was excellent. It was great to have a restaurant/bar at the hotel. Great Parking and attached garage.

Stayed in January 2024

Bathrooms could use a refresh.

Great hotel in a superb location.

Stayed in December 2023

The stairs if i had know would have asked for a first floor

Location was great

Stayed in November 2023

Location and friendly staff

Stayed in October 2023

Looking aged. Furniture is dated and uncomfortable (how about sofa bed in living area). Noisy – could hear everything from upstairs patrons.

Great location, of course. Love the fireplace and separate bedroom. Super nice staff. Great margarita in the Low Rider lounge. Bed was comfortable. Parking garage was nice.

Stayed in November 2023

Breakfast was very good.

Stayed in September 2023

Refrigerator didn't work. Some of the dimmer light switches didn't work.

Close proximity to Plaza and underground parking available (daily activity fee of $30 for the parking)

Stayed in October 2023

The room we choose meant climbing a set of stairs outside which was hard with the luggage and my recent knee replacements. While this was a little unexpected, it related to the historic nature of the hotel and I wouldn’t hesitate to stay there again.

Located just off the main plaza with a wonderful Santa Fe style with the ristras hanging. Parking in an underground garage and was reserved with the room. Had a deluxe one bedroom with a fireplace. Also had a small table for sitting outside where we enjoyed coffee one morning. Coffee from the lobby was good. No breakfast included. We had a wonderful breakfast a couple buildings down at the Burrito Company.

Stayed in October 2023