Beautiful facilities, comfortable beds, comfortable room.

Stayed in April 2024

The construction going on in the area was kind of an inconvenience.

Stayed in April 2024

I did not like there was no onsite parking. I did not like that there was no ice located on the floor. I did not like the pool hours. 9pm seemed a bit early.

The ambiance, the location and the friendliness of the staff were off the charts. Keep it up!

Stayed in April 2024

the whole property was wonderful.

Stayed in April 2024

The amount of construction in the area. This made it difficult to enjoy.

The hotel room was uniquely made

Stayed in April 2024

Loved the decor and the vibe of the hotel including the pool bar, felt relaxed instantly when I arrived. Great location with public parking close by.

Stayed in April 2024

Nothing to say

Very nice stay ! The hotel is really pretty and the staff amazing, thank you.

Stayed in April 2024

NOTHING

Absolutely EVERYTHING!!! Staff was exceptional!!!! It’s all about the greeting!!!!

Stayed in April 2024

The staff was very friendly throughout the hotel. The restaurant, Corinne was delicious, and I recommend the margaritas. The location was ideal. I walked everywhere from my hotel, and it was super close to the River Walk. The hotel was clean and chic, and the beds were comfortable. 10/10, would highly recommend, and I can’t wait to come back!

Stayed in March 2024

Walking distance to attractions, beautiful property, beautiful bars, nice pool, excellent rooms, friendly staff.

Stayed in March 2024

I didn't know wifi was not included. And other hotel hidden fees.

Stayed in March 2024

Construction and parking

Beautiful view

Stayed in March 2024

Not kid friendly, but it is top tier

Stayed in March 2024

Everything

Stayed in March 2024

Nothing really—they did add a larger than usual incidental fee at check in but settled it quickly at check out.

The vibe here was great. Beautiful outdoor space. The staff were among the friendliest I’d ever encountered, specifically Leslie at the front desk, Randy in the garden bar, and all of the cleaning staff!

Stayed in March 2024

Very clean

Stayed in March 2024

Staff and facilities were excellent. We will definitely return

Stayed in March 2024

I really enjoyed the hotel. The staff was exceptionally nice. Ethan or Edan at the front desk was very pleasant and answered all of my questions regarding my stay. The bars they have are really nice. The ambiance of the hotel was great , smelled awesome! The only downfall of my stay was the view of my room was a construction site. Thankfully it was the weekend and they weren’t working or noisy. But the room was very comfortable and spacious . Would definitely stay at this hotel again. Would also recommend to others as well.

Stayed in March 2024

Parking was like a 2min walk away from the hotel. They do valet for 60 bucks, but we decided to make the walk. It was $5 for the day and $10 for overnight at the self parking lot.

We love everything about the hotel. We didn't really do much inside the hotel, we walked the city to take in the sights.

Stayed in March 2024

The cost for parking was too expensive and we were not informed or explained about the price.

Lisa was very helpful and knowledgeable.

Stayed in March 2024

The location

The room

Stayed in April 2024

Unfortunately, as mentionned by many in the reviews, there is a building in construction right outside of the hotel. I still took a chance and especially asked for a quiet room in advance as well as at the front desk. I ended with a room which was facing the construction dumpster. The night was very quiet but, the construction woke us up suddently at 6 am, and did not stop all day. Note that the construction continues over the weekends. So, if you want to enjoy a good sleep in the next day, or spend some time on the balcony that comes with the room, I unfortunately cannot recommend this hotel right now. The hotel staff is well aware of the problem by the number of guests who mention it when asked "how was your stay?" but does not do anything. One could imagine that, when not full, the hotel would proactively place guests in the rooms facing the garden instead of having bad reviews on different websites. My final bill was also higher than the price confirmed by booking, and when I asked for clarification, I was told that probably booking made a mistake in calculating the taxes. So, I recommend that you pay in advance if you dont want any surprise! Overall, great potential for the future but staff needs to be more proactive.

This hotel is beautifully decorated, the rooms are spacious, excellent bed and bathroom. The pool, the garden and bar spaces are a gem and well maintained. This hotel will be perfect when construction is over.

Stayed in April 2024

Too many minor inconveniences. The actual room (244) was a let down. Our room did not have a balcony and we were expecting it. I did book a cheaper room so I may have missed something in my booking but it was a major let down for us. We are not picky about view but were really looking forward to the balcony. The room needs more circulation aside from the very well functioning a/c. We were either hot from still air or too cold. I tried to kick on just the fan but it didn’t turn on. Being from SA we know it’s the humidity but I wished I’d brought a small fan just to move the air. Also the lack of on property parking really surprised us. The lack is not unreasonable considering space constraints & construction it was just unexpected. Valet was always available but we’re not that fancy & like to know where our car is. The woman that checked us in recommended Hemisfair garage and it was a great spot.

the property as a whole is absolutely stunning. The renovation was knocked out of the park. The bar/pool area is cozy but not crowded. The staff is A++., Friendly, professional, and available to help at anytime. The grassy area behind the spa is beautiful and serene. Being able to relax under a large magnolia tree but steps away from the river walk was fantastic. Thank you for leaving the trees <3

Stayed in March 2024

No Microwave at all, I asked Hotel guest service, they told me to wait for few minutes then nothing, I call phone in the room, they said no Microwave available in this hotel, I can't warm up My food event down stairs in conference room or kitchen, too expensive and does not have a microwave, I rather rent another hotel $50 but do have microwave available in any room, never come back to this hotel

Room OK, bad area too much construction

Stayed in March 2024