Reviews of Hyatt House Provo/Pleasant Grove This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
544 South Pleasant Grove Blvd, Pleasant Grove, 84062 UT, United States of America
#1 of 1 hotels in Pleasant Grove
Guests' ChoiceReview Score
Based on 387 hotel reviews
8.8Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
9.2
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Facilities
9.2
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Staff
9.2
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Value for money
8.6
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Free WiFi
9.0
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Reviewed: May 5, 2024
Sherniec
United States of America3 Reviews10“Look no further, book here!”- • Leisure trip
- • Family with young children
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Ya know- I can’t think of any… great stay each time!
This is my second time staying here- will always stay here when in SLC area! Love this place. The style & layout of King rooms are spacious & modern. Love the fully equipped kitchens & big islands. It’s cool that the TV swivels between the lounge & bed. Staff have always been kind & professional. Easy check-in & out. The pet fee is reasonable. There are these thoughtful “Pets in Room” signs. The shower gel & hair wash smells sooo good, I didn’t even use mine. Bonus that Chipotle & Dutch Bros are Nextdoor. Convenience Store right across the street. We walked our dogs around the block & felt safe. WiFi worked well. Decent breakfast each morning. Plenty of parking. Highly recommend!
Stayed in April 2024
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Reviewed: May 1, 2024
Mariana
United States of America4 Reviews1 helpful vote10Exceptional- • Family with young children
- • Den Room with King Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The staff is terrible, worst customer service, cleaning lady cussing and yelling stressed about her job as we entered room and she was planning to go in to add soap to dispensers, terrible, front desk not helpful and extremly rude
The facility is niceand well centered
Stayed in April 2024
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Reviewed: April 12, 2024
Dana
United States of America4 Reviews10“lap of luxury for standard prices.”- • With a pet
- • Leisure trip
- • Solo traveler
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 3 nights
The hotel was as good or better than a luxury hotel for the cost of a Best Western. The "Kitchenette" was fully stocked with plates pans, silverware, etc, and was very large, and included a dish washer. The heater/AC was dedicated to the room, but as quiet as central air. The shower was some kind of innovative designer shower that had a silver plate across the front where the water drained, and when the water hit the silver, it sounded like a wind chime. The space was more than I needed, and included a sofa that extended to a folding bed. Breakfast included hand-made omelettes by the staff while you wait. The fully carpeted room was pet-friendly for a one-time fee of $70.
Stayed in April 2024
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Reviewed: April 8, 2024
Scott
United States of America2 Reviews10Exceptional- • Leisure trip
- • Couple
- • One-Bedroom Specialty King Suite with Kitchen
- • Stayed 1 night
- • Submitted from a mobile device
There was a used bar of soap in the shower in between the shampoo and conditioner
Size of the room
Stayed in April 2024
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Reviewed: March 28, 2024
Joanne
United States of America1 review10“Very comfortable”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds with Sofa Bed and Tub - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The ladies at the front desk were awesome!! Very helpful and kind!!
Stayed in March 2024
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Reviewed: March 23, 2024
Guinn
United States of America1 review9.0“VERY NICE PLACE TO STAY.”- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 2 nights
THE GUEST THAT WAS NEXT DOOR THE FIRST NIGHT WAS NOT COURTEOUS TO THE OTHER GUEST IN THAT THEY WERE FIGHTING THROUGHOUT THE NIGHT. HE WAS ALSO CAUSING THE CHILDREN TO CRY AND SLAMMING THE DOORS. NO WE DIDD NOT CALL DOWN TO DESK BECAUSE OF THE CHILDREN. THE NEXT NIGHT WE HAD A TODDLER ABOVE THAT WAS JUMPING UP AND DOWN ON THE FLOOR FOR AWHILE. BUT AT LEAST WE DID GET TO SLEEP.
THE ROOM WAS GREAT, THE BREAKFAST WAS FABULOUS AND THE HOUSEKEPPING WAS WONDERFUL.
Stayed in March 2024
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Reviewed: March 17, 2024
Judith
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Great location. Close to the airport. Beautiful city.
Stayed in March 2024
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Reviewed: March 14, 2024
Maxim
United States of America7 Reviews10“Great experience!”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
The view from my window was amazing. Beautiful mountains. The room was comfortable, clean, with all the things that needed in the kitchen. It even had a dishwasher. They even put a new sponge for dishes which is very important for me. Bathroom was very clean and we had a lot of towels. The staff was super nice and helpful! Breakfast had even nondairy milk. This was a place that you don’t want to leave.
Stayed in March 2024
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Reviewed: March 14, 2024
Thomas
United States of America98 Reviews8 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Den King Room with Roll-in Shower - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
Excellent breakfast!
Stayed in March 2024
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Reviewed: March 10, 2024
Heather
United States of America15 Reviews2 helpful votes8.0“Our favorite place to stay!”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Alot of noise from other guests
Clean, comfy, great location, and friendly staff.
Stayed in March 2024
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Reviewed: March 7, 2024
Macquel
United States of America6 Reviews10“It was a very clean property. It smells amazing! We loved the pool an hot tub area.”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
It was honestly very good and well kept.
It was great! It had a lot of different options.
Stayed in February 2024
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Reviewed: March 4, 2024
Chris
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Close proximity to people we visited
Stayed in February 2024
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Reviewed: February 13, 2024
Karen
United States of America6 Reviews10“Would definitely stay here again!”- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean, comfortable, fresh, classy decor amazing breakfast, very friendly and helpful staff!
Stayed in February 2024
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Reviewed: January 28, 2024
Shari
United States of America3 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Den Room with King Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing! Everything was perfect.
Breakfast was great! Lots to choose from.
Stayed in January 2024
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Reviewed: January 25, 2024
Lori
United States of America1 review10“Would choose a Hyatt house over any other hotel.”- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Rooms were clean and comfortable. Thermostat and temperature control was better than most hotels and the bed/mattress was much more comfortable than any other hotel bed. Normally I don’t sleep well in hotels. Slept through the night didn’t wake up one. Very quiet and relaxing.
Breakfast was better than any breakfast that we have had at any other hotel !
Stayed in January 2024
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Reviewed: January 24, 2024
Brad
United States of America21 Reviews1 helpful vote9.0“A great spot to stay if skiing at Sundance.”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 4 nights
Room layout was great with a comfortable bed. The free breakfast each morning as really appreciated. They also have a bar open on the weekday evenings.
Stayed in January 2024
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Reviewed: January 8, 2024
Walter
United States of America2 Reviews10“Thank you to all the staff members of Hyatt House Provo/ Pleasant Grove for a wonderful stay.”- • Leisure trip
- • Family with young children
- • Den Room with King Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The was really nothing not to like about the property. The front lobby, kitchen area & rooms were all nice & clean.
The breakfast was excellent & all the staff members were every kind & helpful.
Stayed in January 2024
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Reviewed: January 6, 2024
Heather
United States of America15 Reviews2 helpful votes10“Put favorite place to stay!”- • Leisure trip
- • Family with young children
- • Studio Suite with Two Queen Beds, Sofa Bed and Kitchen
- • Stayed 2 nights
- • Submitted from a mobile device
A few trucks with trailer or rvs were parking over 4-5 spots in the front so we had to park around back
Location, staff, cleanliness and staff!
Stayed in December 2023
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Reviewed: January 4, 2024
Heather
United States of America15 Reviews2 helpful votes10“Our favorite hotel in Utah!!”- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Great location. Restaurants nearby. One of the cheapest gas stations right across the street. Easy access to the freeway. The parking lot gets a little crowded, but that's not a huge issue, we always find a parking spot in the back.
Stayed in December 2023
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Reviewed: December 24, 2023
Venkata
United States of America3 Reviews10“great hotel, amenities and location”- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
Breakfast is great there were a lot of options. Location of the hotel is surrounded by very nice snow capped mountain views Rooms are neat and clean
Stayed in December 2023
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Reviewed: December 5, 2023
Michael
United States of America3 Reviews10“Don’t tell everyone this is a great place to stay. It’s our little secret.”- • Leisure trip
- • Solo traveler
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great staff, super clean and simply a great place to stay!
Stayed in December 2023
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Reviewed: December 1, 2023
Cheryl
United States of America5 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite with Kitchen and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing.
It was across the street from Evermore Park, which was our destination. We also loved that it had EV charging. The staff was excellent and the free breakfast had lots of good choices.
Stayed in October 2023
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Reviewed: November 26, 2023
Kevin
United States of America31 Reviews10Exceptional- • Leisure trip
- • Couple
- • Den Room with King Bed
- • Stayed 1 night
- • Submitted from a mobile device
Very convenient to have small restaurant with good food and excellent service in lobby.
Stayed in November 2023
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Reviewed: November 20, 2023
Sandy
United States of America28 Reviews1 helpful vote10“Perfection”- • Leisure trip
- • Family with young children
- • Den Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Absolutely perfect from check in to check out we had a fabulous weekend!
Stayed in November 2023
