5535 Johnson Drive, Pleasanton, CA 94588, United States of America
#11 of 14 hotels in Pleasanton
Guests' ChoiceBased on 242 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.4
Facilities
7.4
Staff
8.5
Value for money
7.7
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Aubree
United States of AmericaIt’s a little dated and the carpet needs replacing.
The complimentary breakfast was nice, as was the free parking.
Stayed in April 2024
Reviewed: January 12, 2024
Erin
United States of AmericaThere was no promised breakfast the first day of our stay.
Stayed in January 2024
Reviewed: November 23, 2023
Frederick
United States of AmericaThey need to clean and possibly replace the carpet in the East end entery. get the carpet cleaned in the hallways.
The side entery that I used while there was not clean and the carpets in the hallways were also not very clean. Room was okay. Loby was nice.
Stayed in November 2023
Reviewed: November 14, 2023
Kenzie
United States of AmericaOne of the drawers were broken and there aren’t many dishes provided.
Loved the suite, very clean and comfortable. Staff was great!!
Stayed in November 2023
Reviewed: November 2, 2023
Kathleen
United States of AmericaParking lot lights were not lit. Our van was stolen!
Stayed in October 2023
Reviewed: October 29, 2023
Babak
CanadaPrice is high some days
Location and facilities
Stayed in October 2023
Reviewed: October 16, 2023
Karl
United KingdomAircon was a little noisy and some of the decor was dated
Very large room with all you need for a comfortable stay. Helpful staff and a very good breakfast included. Pancakes were delicious
Stayed in September 2023
Reviewed: September 4, 2023
Jjesse
GuamNo shuttle bus to go farther places to shop. No gift shop to shop for souvenirs . Our room was never cleaned. We only saw the maid once because we asked for cleaned towels.
Walking distance to restaurants. Free breakfast and complimentary snacks.
Stayed in August 2023
Reviewed: August 29, 2023
Jjesse
GuamThe room was not exactly cleaned. We had to sterilized clean the room. The lightings were too dim in the lobby & front desk. The hotel could need a gift shop & shuttle bus.
Walking distance to restaurants. The laundry was free 😁 and free breakfast everyday.
Stayed in August 2023
Reviewed: August 17, 2023
Clement
United States of AmericaDark alleyways
This hotel is a diamond in the rough
Stayed in August 2023
Reviewed: August 14, 2023
Jamie
United States of AmericaBathroom walls were not very clean. Kind of gross, in fact. Hallway carpets were dirty and saggy (rippled).
Breakfast was convenient and easy. Kitchenette was nice to have
Stayed in August 2023
Reviewed: July 31, 2023
Seshagiri
United KingdomBF was very basic , like grab and go.
Great and convenient location.
Stayed in July 2023
Reviewed: July 26, 2023
Vincent
United States of AmericaHotel was old needing renovation and more accessible patio.
Room was clean and spacious with table and small kitchenette. Breakfast had varied items: sweet, fruits, yogurt, and some hot foods.
Stayed in June 2023
Reviewed: June 23, 2023
Brenda
United States of AmericaMaybe have more towels (there were 4 of us but only 3 sets of towels). Although, when we asked for more towels, the staff gladly gave us some more.
The included breakfast had hot food such as eggs, bacon, and pancakes. We liked that the kitchen had a large dining table, full sized refrigerator, microwave, and a stove range. The kitchen cabinets had dishes/cups, some pots and pans, and a toaster.
Stayed in June 2023
Reviewed: March 23, 2023
Jones
United States of AmericaThat there was no outdoor or indoor swimming pool or hot tub. Every time I travel I always look for a place that has those 2 things.
The staff and the guest room accommodations were the best part about this place. Loved how the room had a kitchenette, free WiFI, and a DVD player in it. The staff was also super friendly, polite, welcoming, and helpful. They were able to answer all my questions and their hospitality was exceptional! The free breakfast every morning is always a plus also! Loved the pancakes!
Stayed in March 2023
Reviewed: January 2, 2023
Paul
United States of AmericaCoffee pots broken, hot water dispenser broken, included breakfast was not available, very loud guests until 4am, lobby and elevator smelled like Marijuana
Room was clean and ready on time. Staff was friendly
Stayed in January 2023
Reviewed: September 14, 2022
Wendy
United States of AmericaOutlets were in inconvenient locations(hard to plug in phone chargers, etc.).Bathroom sink, pulling away from wall, low quality caulking job. Soap dispenser in bathroom installed in inconvenient/ strange place on wall. Breakfast options very limited.
style and decor, suite with kitchen
Stayed in September 2022
Reviewed: September 5, 2022
Abraham
USAThe bed seemed small and there was a slight leak in the dishwasher that we didn't even use. But the room smelled good and it was clean.
I liked how big the room was and the shower. The breakfast was good. Just need more variety and a better system of serving. Maybe have someone serve the food instead if having us get it.
Stayed in September 2022
Reviewed: August 13, 2022
Vince
United States of AmericaSelection it was good, not great
Breakfast selection was weak from a guality standpoint
Stayed in July 2022
Reviewed: August 12, 2022
Michelle
United States of America4 strange boys knocked on our door, scare me, when I called the front desk she came quickly to support me. they were not residents of the hotel and they had caused some damage. we were safe and did not open the door to these strangers.
the quickness of the staff response to a scary situation my children and I had at the hotel.
Stayed in July 2022
Reviewed: August 9, 2022
Graham
New Zealandcurrently construction next door with some noise started round 7.30 so not bad
clean tidy reasonably priced for good room
Stayed in August 2022
Reviewed: June 20, 2022
Michael
United States of AmericaThe facility is aged, a bit staid, rooms have generic furnishings, and there's a peculiar odor in the hallways
Kitchen, separate bedroom, large bathroom
Stayed in June 2022
Reviewed: April 18, 2022
Porter
United States of AmericaBreakfast was OK. Continental with options being very minimal. No yogurts, juice, or cereals. Just wrapped items and bananas. Somewhat disappointed.
Room was comfortable and quiet.
Stayed in April 2022
Reviewed: April 18, 2022
Shalonda
United States of Americathe fridge was loud , kept me up most of the night & most of the outlets didn’t work. thought the iron didn’t work but it was just the outlets didn’t work
the location, we always like staying here
Stayed in April 2022
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