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  5. Reviews of Holiday Inn Express - Plymouth, an IHG Hotel

Reviews of Holiday Inn Express - Plymouth, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

840 US Highway 64 West, Plymouth, NC 27962, United States of America

#1 of 1 hotels in Plymouth

Guests' Choice

Review Score

Based on 166 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    7.0
    Easy stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated.

    Main floor entrance. Easy transition spot.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Dated, could use updating

    Stayed in June 2024

  • Reviewed: April 4, 2024

    8.0
    Okay for the occasion
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room wasn’t clean up to standards ,balcony was disgusting..people were outside my room very loud with music way into the night

    Location was perfect,breakfast was good

    Stayed in March 2024

  • Reviewed: February 19, 2024

    9.0
    My stay was relax. All but the snoring next door lol
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The people next door snoring loudly

    The room was clean and my stay was pleasant. I really like how they have the Dove set up in the bathroom

    Stayed in February 2024

  • Reviewed: November 30, 2023

    9.0
    I enjoyed my stay and will definitely be booking again my next visit.
    • Leisure trip
    • Group
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    I have no complaints whatsoever. I will definitely book again. The location was great and the grounds were well kept. Didn't feel uncomfortable at all. There was a Bojangles in walking distance and a Pizza Hut also in walking distance, you would just have to walk across the highway.

    The man at the front desk was very nice. He made sure that we were checked in and that we had everything we needed. The housekeeping ladies were very kind and the lady at the front desk in the morning was very kind as well. We felt very welcome. Breakfast was fresh, warm and delicious and the hotel is very clean.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    9.0
    Another great and accommodating hotel stay. Yes, will be booking again soon.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure in the shower was low. Not sure, but it could have been because of so many at the hotel. A more modern walk-in shower would be great. The door that led outside towards pool looked dated/old. Some remodeling

    The hotel staff was very warm and friendly. Free coffee and snacks were great. The bed was very comfortable to sleep in. The room was cleaned well.

    Stayed in October 2023

  • Reviewed: September 12, 2023

    9.0
    Great stay, I always stay here when traveling out East.
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent staff, clean, comfy beds.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    Great stop for travellers driving to the shore.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was raining all night, and the electricity of the area shut down at dawn. Emergency lights should be installed in the breakfast area, and a generator for minimum supply should be installed.

    Fastest check-in ever. Congratulations, as we were travelling for hours! Friendly staff. Everything at our service.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    7.0
    Good for breaking a journey
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit old and run down. Breakfast was served on paper plates…

    The hotel is off the highway and conveniently located. The room was a bit dark and needed a bit of love and care. The toilet kept blocking…

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Overall good stay.
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair around the top of the tub…could have been wiped better.

    Overall cleanliness of the room. The spacious room.

    Stayed in August 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not the property but no good restaurants in the area

    Stayed in July 2023

  • Reviewed: June 3, 2023

    9.0
    We enjoyed our stay at the Holiday Inn Express.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast was very good.

    Stayed in May 2023

  • Reviewed: May 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The security guard/police officer was a bit over zealous.

    Stayed in April 2023

  • Reviewed: March 21, 2023

    8.0
    Warm welcome
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Warmly greeted after a long drive- genuinely gracious and gave me a nice intro to the hotel. Also very helpful staff and nice clean room. Recommended.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    8.0
    Hotel is overpriced for it's amenities and it's location.
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night

    Bathroom toilet looked as if it had not been clean well, if at all.

    Breakfast was nice and so was the lobby area.

    Stayed in February 2023

  • Reviewed: January 31, 2023

    8.0
    Location and breakfast was great
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditioner, compressor, loud

    quiet location

    Stayed in January 2023

  • Reviewed: December 26, 2022

    8.0
    Did not expect to find accommodations this good in a small rural town.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only complaint was that stopper in bathroom sink was disconnected — could have made the repair myself but couldn’t find the spring that locked the two rods together.

    Breakfast options were excellent. Staff were friendly and helpful. Room was clean and bed comfortable.

    Stayed in December 2022

  • Reviewed: October 18, 2022

    8.0
    My husband and I were fine there for the one night.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    There was no fresh fruit at breakfast. Plymouth is not very interesting.

    The receptionist was welcoming and professional. The room was clean, quiet, and comfortable. It was within a couple of miles from downtown. The breakfast woman was helpful.

    Stayed in October 2022

  • Reviewed: October 16, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We were there Tuesday thru Saturday our bed sheets was never changed, each morning all they did was pull up the sheets and blanket. They never vacuum or mop the bathroom or did not wipe down anything in room. The window seal in room 105 needs attention. One lady that was cleaning room on second floor had her child in the cleaning buggy had her standing on the trash bag side of buggy.

    Beds was soft, breakfast good.

    Stayed in October 2022

  • Reviewed: July 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the TV mount was loose - no big deal it was easy to tighten

    comfortable. big room. helpful staff. breakfast was good.

    Stayed in July 2022

  • Reviewed: July 9, 2022

    8.0
    Over all a nice stay. A nice spacious room, nice bathroom and breakfast was pretty good.
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleaning team only came once to clean during our entire stay. The water had a certain smell.

    I liked the fact that the room was spacious and nice and clean and the bathroom was nice and clean and huge. We also didn’t have to go out and find breakfast we ate it there at the hotel through our stay. The staff was kind except on check out day the cleaning crew woke us up at 6:00 am and kept harassing the rest of the day until we left to clean our room…. We had a couple of hours left to get things ready…

    Stayed in July 2022

  • Reviewed: June 27, 2022

    8.0
    Very convenient to everything in the area and the staff is great. Plenty of parking, nice hot showe
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    The air conditioning unit case was falling apart when we arrived and we had to fix it. The blue table was unusable (very unstable). The bathroom door lock quit working the 2nd day. None of these really affected our stay.

    Enjoyed breakfast and the patio was huge. The staff is always very nice and helpful.

    Stayed in June 2022

  • Reviewed: June 16, 2022

    7.0
    I can't wait to do it again!!!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    had a large group of graduates LOCAL who congregated there after graduation, which was no problem, But many of them didn't go outside to use their party favors, and the entire top floor was filled with the aroma. felt sorry for the night manager. they wore him out trying to run front desk and tend them.

    loved the breakfast, location very nice, but I had selected this one in advance. have always enjoyed IHG chain. prefer it over the others. use to have credits you could earn, do you still?

    Stayed in June 2022

  • Reviewed: June 6, 2022

    9.0
    very nice comfortable accommodations
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    clean; comfortable and roomy for a small town stay

    Stayed in June 2022

Showing 1 - 25

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