The reception staff at the time of check in was not nice. I would have expected a little more friendly and kind welcome at the reception. During my check out, I had a similar experience. Except for the reception, all other staff was very nice and helpful.

Clean and comfortable hotel with good location if you want to be around Times Square area and near to theaters. Although the hotel was in a lively area, the room was not noisy and I had a good sleep.

Stayed in May 2024

Fan in the bathroom didn't switch off which was a bit noisy

Convinient location

Stayed in May 2024

Some of the staff was rude. Changed us room because air filter was dripping just to send us in a room where the sink was dripping

Location

Stayed in May 2024

Nothing!

The hotel allowed me to check in early, which was a nice surprise. I was given a room at the end of the corridor, which I liked because it was quiet. The room was a good size for someone traveling alone.

Stayed in March 2024

Everything was clean and tidy, don’t have any complaints. The rooms are small but it’s everything you need

Stayed in May 2024

Próximo a Times Square e da estação Port Authority Bus Terminal - 42nd Street and 8 Avenue.

Stayed in May 2024

Not the case

Location is just perfect, rooms are tiny but you find all you need in them and the view over the city is amazing!

Stayed in March 2024

Nothing actually !

The Pod is ideal for solo travelers, couples or two people willing to split between a bunk bed. It's at a strategic location where everything is available just outside the accommodation. The design is optimised for size while still providing comfort ( not luxury ) As a solo traveler it was absolutely reassuring to reach my accommodation after a late night broadway show amidst busy streets and within ten minutes of walking. The staff were helpful, did whatever was needed to help, ( I could get packages delivered and the staff helped me get a cab to the airport ) the airport and the bus stations are also nearby. So you could also pick that alternative based on your luggage situation ! If you're on the top floors the views are also great !!

Stayed in May 2024

Small room with fairly high price and limited guest facilities.

Good location, near Times Square and metro station. Friendly receptionist letting us check in early after long flight to New York.

Stayed in May 2024

The halls are dark.

Clean room,would have liked the outdoor patio to be available for relaxing.

Stayed in May 2024

We first got a room that wasn't ready and not cleaned. Luckely the desk responded quickly by providing a different (and clean!) room.

Location is great, close to Times Square. I got a good price for a last minute booking which was around 40% off normal price. I wouldn't have booked the room for the orginal price. The discounted price was in balance with the quality you get.

Stayed in April 2024

If there are mini fridge and a microwave inside the room, it would be much convenient.

The location was brilliant. Earlier check-in was possible which made the day much easier. Thanks a lot to the staffs.

Stayed in April 2024

The staff in general was really unfriendly, with some rare exceptions. We had no problems at all despite of this, but it gave a weird impression given the "not-cheap" price paid for the accomodation.

The best thing about this Pod is its location, with a walk distance from many of Manhattan's top spots and close to some of the city's best attractions. There is also a subway station only one block away, which makes moving around the city and even to the airports very easy. The room is incredibly small but nonetheless has a decent bed and bathroom.

Stayed in May 2024

Would have liked a coffee station in the room - everthing else was great !!

Great location - great room - friendly staff!

Stayed in May 2024

The rooftop was closed and the restaurant/breakfast bar was a bit underwhelming. But we got good tips for breakfast spots from a helpful staff member.

Very centrally located and in close proximity to public transit and ferry terminals. It’s placement in midtown made it a great hub to explore all of manhatten from!

Stayed in May 2024

the bathroom door didn't close all the way, so it wasn't 100% comfortable

Very good location, personel,

Stayed in May 2024

There wasn’t anything I disliked about the property but think it is a little too expensive for the room size.

The lobby is quite chic. Love the aesthetics. There are several small, comfortable areas to relax and because rooms are so small that is a big plus. Easy to grab coffee and a small bite in the morning at the bar area.

Stayed in May 2024

Room key deactivated before checking out.

Excellent location. Quick and easy check in and check out.

Stayed in May 2024

I wouldn't change anything. For that price and location, it's good enough! :)

I liked how spacious the shower was and how clean the room was.

Stayed in May 2024

Price: very expensive compared to the room size (twin beds). Twice, the water from the bathroom sink was dark brown and it was very scary No amenities in the room except for the hairdryer. No TV, no closet, no refrigirator. No space to store your luggage. Although i asked for room servixe daily, my room was cleaned only twice during my 5 nights stay.

Great location: 5 minutes to Times Square, close to Madame Tussauds and Broadway The hotel is clean and looks new. Upon check-out, the hotel allows to store bags in a secure room until we are ready to leave.

Stayed in May 2024

Location

Stayed in April 2024

The awful music in the elevator and bar. How about jazz, classical, blues, Latin, folk, African…. Could it be dusty or have other allergens in the air or carpets or ventilation? My wife coughed badly when We came back to the hotel

Location Nice staff

Stayed in May 2024

Would do hotel again, but would not recommend room 18-22: sloppy. Bed light was broke, mentioned it 2 times, no action. Ports to charge your phone didn’t work. Shower leaky. Low water pressure overall, water temperature unreliable. The hallways are dark en somewhat sinister. Rather expensive, but so is New York.

Location on 42the - heart of the action. Noise no problem, well isolated. Smooth running operation, clean. Quick elevators. Welcoming lobby & bar. Pods are pods - 11m2 is small - you basically live out of your suitcase - no cupboards. The bathroom-shower is relatively spacious- good choice. You live on your bed. Nice view.

Stayed in May 2024

My room was really small (the suitcase on the floor / clothes on the bed -> no cupboard) which left not much space in the corridor either and the only option was bunk beds - it was fun experience at my age though. And the upper bunk bed has its own TV - so even more fun. No housekeeping room refresh after the first night. Next time, I'll go again with a normal bed and more space overall.

Cool place, nice design, look & feel, easy to reach and very nice people working at the reception / concierge. It turned out to be a "cheaper" solution to a last minute business need to travel to the US than any other hotel. Nice bathroom, over-proportionally large compared to the room. I had a small desk to work on and Wifi worked well. It took me approx. +10 min or so to get to 5th avenue and a few min to get to the water. Location around has everything you need, from coffee to food.

Stayed in May 2024