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  5. Reviews of Pod Times Square

Reviews of Pod Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

400 West 42nd Street, Hell's Kitchen, New York, NY 10036, United States of America

#190 of 418 hotels in New York

Guests' Choice

Review Score

Based on 10652 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.9

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    9.0
    Good, simple and clean room with a lot of value for money. Would definitely recommend it for people looking for a afford
    • Leisure trip
    • Couple
    • Queen Pod
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooftop was closed and the restaurant/breakfast bar was a bit underwhelming. But we got good tips for breakfast spots from a helpful staff member.

    Very centrally located and in close proximity to public transit and ferry terminals. It’s placement in midtown made it a great hub to explore all of manhatten from!

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Satisfied and I'll recommend it to the others
    • Leisure trip
    • Group
    • Bunk Pod
    • Stayed 4 nights

    the bathroom door didn't close all the way, so it wasn't 100% comfortable

    Very good location, personel,

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Hotel lobby makes great use of its limited space
    • Leisure trip
    • Family with young children
    • Bunk Pod
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything I disliked about the property but think it is a little too expensive for the room size.

    The lobby is quite chic. Love the aesthetics. There are several small, comfortable areas to relax and because rooms are so small that is a big plus. Easy to grab coffee and a small bite in the morning at the bar area.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    9.0
    Worth it!
    • Leisure trip
    • Family with young children
    • Queen Pod
    • Stayed 4 nights
    • Submitted from a mobile device

    Room key deactivated before checking out.

    Excellent location. Quick and easy check in and check out.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    This was my second time staying in this hotel and I liked it even more this time!
    • Leisure trip
    • Solo traveler
    • Bunk Pod
    • Stayed 1 night

    I wouldn't change anything. For that price and location, it's good enough! :)

    I liked how spacious the shower was and how clean the room was.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Good but overpriced
    • Leisure trip
    • Solo traveler
    • Bunk Pod
    • Stayed 5 nights

    Price: very expensive compared to the room size (twin beds). Twice, the water from the bathroom sink was dark brown and it was very scary No amenities in the room except for the hairdryer. No TV, no closet, no refrigirator. No space to store your luggage. Although i asked for room servixe daily, my room was cleaned only twice during my 5 nights stay.

    Great location: 5 minutes to Times Square, close to Madame Tussauds and Broadway The hotel is clean and looks new. Upon check-out, the hotel allows to store bags in a secure room until we are ready to leave.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Pod
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in April 2024

  • Reviewed: May 22, 2024

    7.0
    It is small but that’s ok as the location is good for getting around
    • Leisure trip
    • Couple
    • Queen Pod
    • Stayed 8 nights
    • Submitted from a mobile device

    The awful music in the elevator and bar. How about jazz, classical, blues, Latin, folk, African…. Could it be dusty or have other allergens in the air or carpets or ventilation? My wife coughed badly when We came back to the hotel

    Location Nice staff

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Pod
    • Stayed 12 nights
    • Submitted from a mobile device

    Would do hotel again, but would not recommend room 18-22: sloppy. Bed light was broke, mentioned it 2 times, no action. Ports to charge your phone didn’t work. Shower leaky. Low water pressure overall, water temperature unreliable. The hallways are dark en somewhat sinister. Rather expensive, but so is New York.

    Location on 42the - heart of the action. Noise no problem, well isolated. Smooth running operation, clean. Quick elevators. Welcoming lobby & bar. Pods are pods - 11m2 is small - you basically live out of your suitcase - no cupboards. The bathroom-shower is relatively spacious- good choice. You live on your bed. Nice view.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Overall a good experience
    • Business trip
    • Solo traveler
    • Bunk Pod
    • Stayed 2 nights

    My room was really small (the suitcase on the floor / clothes on the bed -> no cupboard) which left not much space in the corridor either and the only option was bunk beds - it was fun experience at my age though. And the upper bunk bed has its own TV - so even more fun. No housekeeping room refresh after the first night. Next time, I'll go again with a normal bed and more space overall.

    Cool place, nice design, look & feel, easy to reach and very nice people working at the reception / concierge. It turned out to be a "cheaper" solution to a last minute business need to travel to the US than any other hotel. Nice bathroom, over-proportionally large compared to the room. I had a small desk to work on and Wifi worked well. It took me approx. +10 min or so to get to 5th avenue and a few min to get to the water. Location around has everything you need, from coffee to food.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Bunk Pod
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing really everything was very good!

    Our hotel was very close to where we wanted to be. It was very clean and the staff was very friendly. We didn’t need a big fancy hotel room because we weren’t in it very much. I have been recommending your hotel ever since our return.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Small room with small bed on perfect location
    • Leisure trip
    • Couple
    • Full Pod
    • Stayed 1 night
    • Submitted from a mobile device

    Quite some mold in the shower compartment and a lot of dust stuck together at places clearly never cleaned. Everything in the room is small and very space-optimized, but if you are either very small or don't mind having the edge of the bed halfway your calves, that is not really an issue.

    Perfect location and easy access. They offer to hold your bags after checkout in case you have a later flight for example and still want to walk around freely.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    It was fine.
    • Leisure trip
    • Couple
    • Full Pod
    • Stayed 1 night
    • Submitted from a mobile device

    Price for one night was expensive.

    Clean and nice staff.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Bunk Pod
    • Stayed 2 nights

    hallways are dark. price has gone up too high for a no amenities hotel.

    bartender was great. location.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    My stay was very good
    • Business trip
    • Solo traveler
    • Bunk Pod
    • Stayed 4 nights

    More space in the room.

    Location is excellent. Bed is very good. Room is satisfactory.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Overall, it is good hotel for its price
    • Leisure trip
    • Travelers with friends
    • Full Pod ADA
    • Stayed 4 nights
    • Submitted from a mobile device

    Small room, but very big bathroom, and they do not have wardrobe, couple of hangers and that’s it.

    Good location, despite the fact that hotel in crowded area it wasn’t noisy at night, friendly staff, clean every day

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Perfect Location!
    • Leisure trip
    • Family with young children
    • Bunk Pod
    • Stayed 6 nights
    • Submitted from a mobile device

    Pod is exactly as described! It's in a perfect location, and a great value for money. I spent 6 nights/5 days in New York and pod was perfect. I'd go explore all day, and then it was a very quick trip back to the room to crash. It's very small, as described, but not an issue when you're not gonna be in the room much. I would glady stay again and again!

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Pod
    • Stayed 7 nights
    • Submitted from a mobile device

    Was bit far and sometime camber sum to go and have breakfast. Organize good breakfast early the morning onboard could be a good idea

    Stayed in April 2024

  • Reviewed: May 18, 2024

    9.0
    Great place to stay for 2-4 nights, excellent location for NYC
    • Leisure trip
    • Couple
    • Full Pod
    • Stayed 4 nights
    • Submitted from a mobile device

    Receptionist was slightly impatient upon checking in and not very welcoming but other staff during the stay were helpful and friendly.

    Excellent location, close to subway and Times Square (5 mins walk), great concierge called Vito who recommended restaurants nearby, great options for food nearby, 7/11 3 mins away, safe building with good security measures, cleaners did an excellent job everyday. Stayed in double pod and was happy with the room size, shower was spacious, not a lot of room to walk around but suitable for solo/couples who are out and about mostly, amazing view of Empire State Building (floor 20).

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    A very good value or money option
    • Leisure trip
    • Solo traveler
    • Bunk Pod
    • Stayed 2 nights

    The hotel is well located especially if you are planning to visit the city. The area (Times Square is noisy) but the hotel windows are sound proof. The room I got was tiny but functional, the bed was comfortable, the desk was of good size. The bathroom has a great shower and is of good size (compared to other POD hotels in Manhattan). I enjoyed my stay.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk Pod
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no microwave to reheat my food. This was a huge disappointment.

    The hotel was very central and nice. The staff was extremely friendly and helpful.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    8.0
    A gem in the city, highly recommended
    • Business trip
    • Solo traveler
    • Full Pod
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel itself does not have breakfast but there are nearby options.

    The location was great. It's close to everything and the subway is accessible. The hotel itself is safe with key activated lifts. The bed is comfortable, gives a good rest at the end of each day. The staff I met were lovely and accommodating. I had an issue with my air-conditioning and it was resolved quickly. I had communicated with their reservations team before arriving about a few requests, which were considered. Check in and check out procedures were absolutely hassle free. I highly recommend this place.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Pod
    • Stayed 9 nights
    • Submitted from a mobile device

    The reason I gave yhe hotel a 7 is the reception staff: extremely rude, aggressive, unprofessional... they always have the I-hate-my-job look on their faces. I had an issue with one of my cards, so they booked the entire amount on my second card, noting they have already booked another amoun on my first card. I went back to make sure I won't be charged on both cards, both the employee and her manager were rude, and the manager was aggressive in his response I had to ask him to calm down!!! Apparently, it wasn't the card but their internet connection after I checked with the bank, plus I used the same mentioned card to pay at checkout. Whenever we approached any of the reception staff, they were all rude and unapproachable except for one lady.

    The location of the hotel is very central and accessible, cleaning staff did an amazing job, excellent wifi, loved the space under the bed where we can put our luggage and save room space, huge window very nice view (22nd floor)

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Good value for money and well located
    • Leisure trip
    • Couple
    • Full Pod
    • Stayed 5 nights
    • Submitted from a mobile device

    Room very small Not a lot of privacy between the bathroom and room

    The cleanliness of the room The luggage service

    Stayed in May 2024

Showing 1 - 25

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