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Reviews of Point Au Roche Lodge

463 Point Au Roche Road, Plattsburgh, NY 12901, United States of America

#5 of 16 hotels in Plattsburgh

Guests' Choice

Review Score

Based on 41 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.7

  • Value for money

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    Great place. Will very likely return with friends.
    • Leisure trip
    • Couple
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Great log home. We got a gigantic 3 bedroom suite for very little cost. The views were great

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    More beautiful and relaxing than any hotel.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish I could’ve stayed longer!

    Just beautiful!

    Stayed in April 2024

  • Reviewed: March 11, 2024

    10
    great find!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights

    booking.com, they kept emailing me to tell me my cc wasn't accepted when I had already paid the place directly.

    This is a gem - a perfect location for running/hiking right near the state park. The lodge is beautiful and well maintained. No issues.

    Stayed in March 2024

  • Reviewed: January 19, 2024

    8.0
    It turns a shopping trip to Plattsburgh into something like an adventure ;)
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    It's completely self service and there is absolutely nothing in terms of amenities except coffee for the morning that you have to make yourself but if you want a bag of chips you have to bring it from the nearby town. Understanding how to make the shower work was quite an ordeal.... They did put some instruction but that was definitely not sufficient! We were there in the winter and it was cold outside there was sadly in the middle room a very strong smell of oil from the heating system. Nevertheless I would return there in a second if I ever go back to Plattsburgh.

    It's very remote so you need to like this kind of place but it was fantastic and you're actually downtown Klatsburg in about ten minute drive so it's not really that remote. It's beautiful, quaint Lenny's definitely not your typical hotel.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    8.0
    A lovely getaway experience!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress we had was a bit too firm for our liking, so it was difficult to sleep. The people downstairs also didn't respect the quiet hours set, and so we could hear them talking throughout the night - turning on the bathroom fan helped this!

    The lodge is gorgeous and so peaceful! You can tell that the staff wants it to be a positive experience - the atmosphere is very warm, and the space is clean. We spent a few hours reading on the balcony/loft inside, and it was cozy and a wonderful way to wind down. The hosts are very kind and available as well!

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    Met our needs for the time we were visiting family. Please upgrade the bed though for more support.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    Our king bed in the Quilter Room sagged and was too unevenly soft without good support. I had two bad nights of sleep due to sleeping crooked. We loved the crisp white linens though.

    Clean and quiet!! Easy to access and good communication from staff. The fact that we could bring our little dog while visiting family was a huge help.

    Stayed in December 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Setting is peaceful and nature based

    Stayed in October 2023

  • Reviewed: October 4, 2023

    10
    Tranquility imagined and fulfilled.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    This was the most tranquil, peaceful place I have ever stayed. Our room was beautiful. The fire place and the jacuzzi tub were a delight.

    Stayed in October 2023

  • Reviewed: September 21, 2023

    10
    A Definite Gem!!!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We only reserved one night!

    What didn't we like! The is a huge lodge with an assortment of rooms, some with Jacuzzis & fireplaces, sliders to private deck or balcony. The room itself is large with a large bathroom & separate toilet with a bidet! The bed - soooo comfortable (the mattress, pillows, comforter - ahhhh!), & the towels were plush. There is a huge great room which you enter & the bedrooms are either off the hallway or upstairs. There are cozy sitting areas, game cabinet, huge fireplace & lots of windows making this a warm & inviting room. Down one hallway is a dining room that leads into a well stocked kitchen (bring your own food to cook if you like). There's also a cozy den with an assortment of books, & wine glasses (bring wine!). Outside there's a huge screened-in gazebo, there's a fire pit, & Lake Champlain is down the road! I highly recommend this beautiful lodge!

    Stayed in September 2023

  • Reviewed: September 15, 2023

    10
    Look around to note all the decor, selected and arranged to delight the eye.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    A well-appointed kitchen was provided for guests, who understand in advance that they must bring their own provisions.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    9.0
    YES! YES! YES! WE WOULD LOVE TO GO BACK!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    1) The description of the resort mentionned that our room (WEAVER) would have a television and cable channels; however there was none in our room and none in the common area. Is it a big deal? No, but since there is nothing around, we would have appreciated to have one. 2) Also know, that you absolutely need a car if you plan to stay at this lodge; no restaurant, no convenience store, etc. within walking distance. 3) There is no employee on the premises; a couple speaking french only, needed our help to get the code from the owner, whom was very nice and appreciated our efforts.

    We absolutely LOVED our two-night stay at this hotel. The parking is free and right in front of the entrance. This lodge gives you the feeling of being at your own cottage. The public space is really beautiful with the overhead balcony, the elegant stairway and the cozy chairs and sofas plus the fireplace. There are games and books and the place is calm and welcoming. The kitchen and dining room are a plus and you can prepare your own meals and minggle with other guests. The bedroom was spacious, very clean, the bedsheets very comfortable and the same for the towels. We had a fireplace and a jacuzzi bathtub.

    Stayed in June 2023

  • Reviewed: August 25, 2023

    9.0
    Rejuvenating retreat
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Walls are a little thin, so if you don't like a bit of noise, might not be the place for you.

    Excellent location, beautiful views. The room had a lovely Jacuzzi tub (we couldn't get the jets going, but it was still lovely to soak in while staring at the sky). Comfy clean carpeted floor we're a treat for the feet, and the bed was super comfy. Oh, and the lovely balcony to take in sunrise with morning coffee. Wonderful.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    10
    Don’t hesitate, book it!
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very clean, comfortable and very quiet. It was a relaxing stay! No TV in the room, but it didn’t matter. We enjoyed sitting on the patio. There is a common area with a full kitchen you can use to prepare your meals. Really beautiful place and super clean! Feels like home. On your drive up watch out for the deer.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    10
    A nice piece of backwoods paradise.
    • Business trip
    • Solo traveler
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Love the outdoor rustic look this place has. Makes you feel like your welcomed home. Also the game room was really nice to enjoy a movie on. Kool place.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    10
    Def gonna stop back again for mini vacation
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our stay was awesome

    Loved how the room was warm and inviting with crystal glow rocks. The hot tub was very nice. Loved how we had a provide patio. The living room was so rustic looking!

    Stayed in July 2023

  • Reviewed: July 22, 2023

    10
    We would liove tocome stay here as it's a nice area to get away from te city.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night

    There is really no complaint about this property.

    As we arrived, there is this big beautiful property. We loved te game room with the big projector. Our suite was like a apartment within the lodge. Please of room & sleeping space.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    10
    This place felt like a piece of paradise.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Location was on a nice country road. Inside was nice and open. Location is ideal to hide away.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    Restful and tranquil.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Booking.com needs to update their information provided for Point Au Roche lodge. As afore mentioned, breakfast was not available. Also there are no televisions in the rooms. Booking.com said there were.

    They no longer have breakfast. This was a disappointment as that was one of the reasons we booked with the lodge.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    10
    Love this house and will come again
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    no breakfast, but on the website it says bed and breakfast, so we went for shopping, need to mention it on website so people will come with food.

    clean, comfortable, beautiful room with balcony, love this place and will recommend.

    Stayed in July 2023

  • Reviewed: June 26, 2023

    9.0
    Pleasant stay, great lodge great situation
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights

    Relaxing place near national park we recommend hightly

    Stayed in June 2023

  • Reviewed: June 12, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!!!

    Everything!!! Amazing place quality place

    Stayed in June 2023

  • Reviewed: May 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t realize no one would be there when we arrived. However minor inconvenience.

    very nice. Amazing location. silence was delightful. Appreciated kitchen. liked being in the park area.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Beautiful lodge. Based on our experience, we would stay again for a night or two.
    • Business trip
    • Solo traveler
    • King Room with Balcony
    • Stayed 1 night

    Oddly (at least to us) there was NO ONE there, not a single employee to greet, answer questions, assist with luggage, I mean literally we did not see one other person, neither staff nor guest. The room we stayed in had no TV or (as far as we could tell) internet. And there was no one there to ask about the wifi. Or if we needed an extra towel. Or if there was an ice machine. In all fairness, it could have been our oversight about the lack of a TV, internet or absentee staff and management. We did have a text from someone identifying himself as Yuri that included the codes for the front door and room so we could let ourselves in. We could have called or texted him but it was only for one night, and we didn't think of it at the time.

    The place is beautiful, a log cabin lodge on a very nice piece of property. Trees, birds, lush green grass (we stayed during the first week of May). The room we had, quaintly called "the quilter", was very clean and very much like a medium sized master bedroom in someones nicely furnished home. We appreciated the window and large sliding glass doors that opened out onto the private deck overlooking the grounds. Really lovely. The bed was comfortable and the bathroom spotless with exceptional quality towels. Considering the room's name, we thought it interesting that there was no quilt anywhere in the room. It was very quiet and peaceful. All in all, a great place to stay for the night.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    8.0
    Plattsburgh is Charming
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There was coffee and limited tea selection, but as early in the season, there were no meal options available, so we had to go out for all our meals. The property info should be updated seasonally. There was also no lakeside view, but there is a lookout and State park close to see Lake Champlain. It was hot at night.

    The towels were gorgeous and luxurious. The jacuzzi double tub was lovely and lots of hot weather. The room was large yet cozy. Comfortable bed. The scenery was gorgeous as out in the country. Close enough to Plattsburgh for meals and activities.

    Stayed in April 2023

Showing 1 - 25

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